Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,006
Last Active
Roles
Moderator

Comments

  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in BeTheme cant Update to 27.1.6.1. Comment by Phil September 2023
  • Hi, Please go to the Templates tab and remove or switch to Draft the product template. https://forum.muffingroup.com/betheme/uploads/713/0VVAY4CEZ9J8.png Please also go to Betheme -> Theme options -> Shop -> General, and ensure that you hav…
    in Import Single Product Layout Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Changes not applying on megamenu Comment by Phil September 2023
  • Hi, You have misconfigured the URL in WP settings. Go to Settings -> General to correct that. https://forum.muffingroup.com/betheme/uploads/601/NTIFSMXJU28N.png Best regards
    in HTTP error Comment by Phil September 2023
  • Try the following CSS code: .products{  display: flex;  flex-wrap: wrap; } .products .mfn-product-li-item{  display: flex;  flex-direction: column;  justify-content: center;  align-items: center; } .products .mfn-product-li-item .mfn-li-product-row…
    in Image size grid Comment by Phil September 2023
  • Yes, you can add anything there. Indeed, it is split for clarity, but notice that the third field e.g., adds content before closing of the </body>, so they are not all the same. You can put your script in Betheme -> Theme options -> Cust…
    in How to add something to <head> Comment by Phil September 2023
  • If you do not fill Download field, then the link you put for this button will not download this file but will open it. Also, with it, you can change the file name. Let's say that file in the media has the name "my-website-image0001.png" yo…
    in How to use advanced options in button element Comment by Phil September 2023
  • One of your unsupported plugins causes it. Please disable your plugins one by one to find the root cause. You can find the list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. Best regards
    in The front-side display is different from the back-side Comment by Phil September 2023
  • Hi, I received access to your website. Can you tell me where do you want to assign this template? Should it be always visible or opened with a hamburger menu? Can you explain that in more detail, please? Best regards
    in Using sidebar menu template issue Comment by Phil September 2023
  • Sorry, I forgot to remind you that a screenshot would be useful. Right now I am not sure where I should look at, and what is wrong. Thanks
    in Image size grid Comment by Phil September 2023
  • 1) One of your plugins causes slow searching in Live Search. I disabled all of them (except WooCommerce, of course), and the results were found to be significantly faster. To find the culprit, disable your plugins one by one. 2) You are using the He…
    in Live Search and options Comment by Phil September 2023
  • 1) Please head to the documentation, where you will find information about anchor links: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ You can check our video tutorial, too: https://www.youtube.com/watch?v=HoHZksjUrjg…
    in BeBuilder changes not taking effect, sizing of content boxes not working, etc etc etc Comment by Phil September 2023
  • Hi, In the link field of the Button, put the link you want to be downloadable. https://forum.muffingroup.com/betheme/uploads/074/QWMKHBXKCJL1.png Then, in the Download field, put the downloaded file's name. So, if you want to give people an option t…
    in How to use advanced options in button element Comment by Phil September 2023
  • Hi, You can add your codes to <head> in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/898/7H6F6Z1VSNE7.png Best regards
    in How to add something to <head> Comment by Phil September 2023
  • Hi, Sorry, but I quite do not understand. Can you explain that in more details, please? Thanks
    in directory Comment by Phil September 2023
  • Sorry for the confusion. It does not display for me on my desktop either, so I was unsure what you were talking about. https://forum.muffingroup.com/betheme/uploads/076/WCKQPLIUDHRA.png Please turn off all of the plugins, refresh your cache, and che…
    in Few problems with demo Comment by Phil September 2023
  • With the link to the website, I was able to find the credentials. Thanks. In Betheme -> Theme options -> Performance, you have entrance animations disabled. https://forum.muffingroup.com/betheme/uploads/184/VEV5KYCQVK6G.png Best regards
    in animations and more Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Button Padding Comment by Phil September 2023
  • Hi, Yes, it does. All sliders available with our pre-built websites were done with this version of the Slider Revolution. The paid version gives you access to some premium features: https://forum.muffingroup.com/betheme/uploads/447/YZYED347JMKY.png …
    in Revolution Slider Capability without paid/subscribe version Comment by Phil September 2023
  • Hello, 1) That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.…
    in Unable to Update and Sticky Menu No Longer Works Comment by Phil September 2023
  • Hi, Did you set it up as on the following video tutorial?: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, whic…
    in Filters in shop page Comment by Phil September 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
    in Global Section change fullwidth Comment by Phil September 2023
  • Please check if you do not have BeBuilde visibility set hidden for everyone. https://forum.muffingroup.com/betheme/uploads/309/STI5BCJCZKK1.png Best regards
    in The layout disappears with WPBakery Page Builder Comment by Phil September 2023
  • I have checked your website with iPhone 12, and it displays correctly. https://forum.muffingroup.com/betheme/uploads/903/NE5RAGSBO9OY.png Please clear your cache on mobile and check if the problem persists. Best regards
    in The mobile version is not displayed correctly on cell phones Comment by Phil September 2023
  • For that, Custom CSS is required. If you attach a link to this page, I can help you prepare it. Best regards
    in Call to Action Button Spacing Comment by Phil September 2023
  • Changing that for this style would require changing theme files in which we do not provide support. An easier way would be to use another layout style. Or you can try to use dynamic data to create your layout from scratch. See the links I sent in my…
    in Read More not displaying Comment by Phil September 2023
  • Unfortunately, I cannot do that. Can you whitelist a country? We are located in Poland. Best regards
    in Issue with Widgets (WP Dashboard > Appearance > Widgets) Comment by Phil September 2023
  • Hi, No, there is no option for that. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in randomly display photos in the photo gallery Comment by Phil September 2023
  • Hi, In the Mega Menu options, set up Custom Width. https://forum.muffingroup.com/betheme/uploads/479/2XK6OAUJ39SV.png Best regards
    in Mega menu on desktop when mouse is over the menu Comment by Phil September 2023
  • You selected a category, and that is why it is not working. In WordPress, sticky posts are displayed on the main blog page, not on the category pages. Best regards
    in Blog post order - Sticky Post(s) Comment by Phil September 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.