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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Sidebar - categories list & filters Comment by Phil August 2023
  • Glad I could help. ? I will gladly assist with additional questions. Best regards
    in Multiple link issues Comment by Phil August 2023
  • Yes, as shown in the video tutorial I sent in the previous message, set different appropriate paddings and margins for the mobile view. Best regards
    in Website Buttons Not Working On Mobile Comment by Phil August 2023
  • Hi, The part with the body tag will not work because it is overwritten by the fonts you set in Betheme -> Theme options -> Fonts -> Family. Also, you should assign this custom-button class should be assigned there where you want to use it. …
    in Trying to insert a CSS with CHATGPT. Can you help me? Comment by Phil August 2023
  • Hi, You can use browser developer tools. See the following article: https://linuxhint.com/responsive-tools-google-chrome/ Best regards
    in How do I test in Reponsive Tabet landscape view? Comment by Phil August 2023
  • Hi, Do you have the license key registered through Betheme -> Dashboard? See the following link about it: https://support.muffingroup.com/documentation/installation-updates/#theme-registration Pre-built sections might not work because the license…
    in Prebuilt Sections Not Working Comment by Phil August 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ Best regards
    in eco4 mobile menu Comment by Phil August 2023
  • Hi, You can find this image here: https://www.freepik.com/premium-psd/3d-illustration-happy-cute-man-working-with-laptop-computer-desk-modern-office-cartoon-businessman-freelancer-searching-internet-isolated-white-working-man-concept_20720697.htm#&a…
    in Source of illustration (template: marketing2). Comment by Phil August 2023
  • Oh, I did not know that you refer to mobile view. However, can you tell me what device you use, please? I checked it on iPhone 12, and I do not have a scrollbar there. Best regards
    in Contact form scrolling in column/text item Comment by Phil August 2023
  • Does it happen on the testing site as well? I have added a new page to it, and I did not encounter this problem. Are there any extra steps to reproduce this? Best regards
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Quantity number disappeared Comment by Phil August 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
    in How to remove the product color option? Comment by Phil August 2023
  • Please see the following screenshots and ensure that you set up your popup like this: https://forum.muffingroup.com/betheme/uploads/080/S971KAXAE4M7.png https://forum.muffingroup.com/betheme/uploads/620/AX7EBEBA81J7.png https://forum.muffingroup.com…
    in Cannot select ‘button’ option when creating a pop up text Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to change the color of the Be Timeline widget black line to white line? Comment by Phil August 2023
  • Hi, You are using the Gallery grid for product image, which displays all images at once. If you want it to work as you described, you should change the style to any other in Betheme -> Theme options -> Shop -> Single product. https://forum.…
    in Product images not switching when changing attributes values/variations Comment by Phil August 2023
  • Hi, If you use additional plugins for WooCommerce, there is a possibility that it causes it. Some of the WooCommerce plugins require page refresh after adding a product to the cart, and the AJAX option does not work with them. Please go to WooCommer…
    in My cart turns around ! Comment by Phil August 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in i can register my theme in wordpress Comment by Phil August 2023
  • Hi, There is a List element available in the BeBuilder. https://forum.muffingroup.com/betheme/uploads/936/6FTCA8C20U0J.png Best regards PS. Please do not create duplicate discussions.
    in Description List Comment by Phil August 2023
  • There is no option to do that with CSS. You would have to modify theme files or write a custom JS. Best regards
    in Default Opening of Shop Sidebar Subcategories Comment by Phil August 2023
  • The sidebar position was not assigned in the shop archive template. I have assigned it, and filters appeared. https://forum.muffingroup.com/betheme/uploads/646/DN69C48I6LY0.png Best regards
    in Product filters doesn't work Comment by Phil August 2023
  • I have corrected it on your website. Please check it out. Best regards
    in Golf Template Downloaded but only Home page working Comment by Phil August 2023
  • Sorry, but I could not answer you because you wrote beyond my working time. I have checked all the links in your menu on the desktop, and none seem to lead to the blog page. Can you send a direct link to it or point me to what I should click, please…
    in Few problems with demo Comment by Phil August 2023
  • Hi, Do you have "My Account" page created and assigned in the WooCommerce settings? https://forum.muffingroup.com/betheme/uploads/933/WQA52ZFO9SLK.png https://forum.muffingroup.com/betheme/uploads/919/VBXSYCK1EBKD.png Best regards
    in Multiple link issues Comment by Phil August 2023
  • Hi, Try the following CSS code: .sidebar.has-lines .widget{  padding-bottom: 15px!important;  margin: 15px 0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in How to decrease Sidebar Widget Line Space blank ? Comment by Phil August 2023
  • Hi, You can activate it in Betheme -> Theme options -> Global -> Image frame. https://forum.muffingroup.com/betheme/uploads/979/WZRV9LITUT7Q.png But there is no setting to replace the icons with text. Best regards
    in What is this function? Comment by Phil August 2023
  • Hi, You have many paddings and margins assigned to it, and it causes this issue. https://forum.muffingroup.com/betheme/uploads/959/ZBLYWRNDKS5A.png You should adjust it on mobile view. https://support.muffingroup.com/video-tutorials/responsive-editi…
    in Website Buttons Not Working On Mobile Comment by Phil August 2023
  • Hi, Did you contact your hosting provider regarding this issue? If not, please do that. If they indicate that the issue is on our theme side, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the r…
    in Error 404 Can't access admin dashbord Comment by Phil August 2023
  • Hi, There is no option to enable Parallax there, but you can enable a fixed position. This option is placed in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/339/AATSGCXK1Z49.p…
    in Parallax effect in subheader image Comment by Phil August 2023
  • 1) Please edit this page with WordPress editor, not with BeBuilder. 2) Do you have any examples showing how it should look and work? Regarding the accordion. Best regards
    in Products/ Shop Page Editing Comment by Phil August 2023
  • Hi, Please go to Bethme -> Theme options -> Search -> Form, and switch to Search Shop products only. https://forum.muffingroup.com/betheme/uploads/664/2XDK9M11JRSV.png Then it will limit the number of results to the same as you have set in …
    in Search Results pagination Comment by Phil August 2023
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