Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,010
Last Active
Roles
Moderator

Comments

  • Sorry, but you still did not attach a link to your website. Can you send it, please? Also, about the responsive editing, please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best …
    in The submenus of the home are all open Comment by Phil August 2023
  • If you have localhost configured properly, you should not encounter any problems with registration, and you can use it there. Even though it is already registered on a live website. Best regards
    in How to install betheme in localhost Comment by Phil August 2023
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on…
    in Language Plugins And Bebuilder Comment by Phil August 2023
  • I cannot recommend any other plugins besides the ones mentioned here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Also, in our documentation, you can read the following: BeTheme works without any problems with the pl…
    in Troubleshooting BeTheme Plugin Conflict on WooCommerce Product Page Comment by Phil August 2023
  • For the whole WP catalog. Best regards
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • Hi, By default, sections in the header builder are transparent, and you have an effect on the Content overlay. See the following video tutorial about the Content overlay: https://support.muffingroup.com/video-tutorials/menu-content-overlay/ You can …
    in background changes with mousover Comment by Phil August 2023
  • Hi, I have passed your message to the dev team. We will take a look at this. Best regards
    in Subheader Title Blank for Events Calendar Single Events Comment by Phil August 2023
  • See the following article: https://kinsta.com/blog/reinstall-wordpress/ You should not lose anything, but you can create a website backup for safety. Best regards
    in bug Comment by Phil August 2023
  • You have this section hidden on the desktop view. https://forum.muffingroup.com/betheme/uploads/912/JY9K9IMNN19B.png Desktop section should have an ID as well (a different ID), and your menu should differ on desktop and mobile. Please see the follow…
    in Buttons / Links Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Slider causing a disfuntion on accordion Comment by Phil August 2023
  • You can add a translation for a page by clicking on the plus icon on the page list. https://forum.muffingroup.com/betheme/uploads/555/IYSCDNGUZE7T.png Best regards
    in Language Plugins And Bebuilder Comment by Phil August 2023
  • Hi, You do not have to use any plugin for that. You can use our Mega Menu builder, which is built into the theme. https://support.muffingroup.com/video-tutorials/building-mega-menus/ Notice that Mega Menu works with Header Builder only, so you must …
    in imagemenu improve Comment by Phil August 2023
  • Hi, I assume that this button is based on the same actions as the add to cart button. It would be best to contact this plugin support and consult how to overcome that. Best regards
    in Troubleshooting BeTheme Plugin Conflict on WooCommerce Product Page Comment by Phil August 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Buttons / Links Comment by Phil August 2023
  • Hi, He can install it just like any other theme on localhost. I highly recommend using XAMPP for that. https://themeisle.com/blog/install-xampp-and-wordpress-locally/#gref Best regards
    in How to install betheme in localhost Comment by Phil August 2023
  • You assigned a post page in the Settings -> Reading. https://forum.muffingroup.com/betheme/uploads/627/QOT3FGZ924QG.png When this page is assigned this page is not editable by the Elementor and hides whole content that was previously placed there…
    in template Comment by Phil August 2023
  • Hi, With Betheme, you do not set up the logo in customize, but in theme options or in the header builder, it depends on which pre-built website you imported. Best regards
    in Can't change the logo Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The submenus of the home are all open Comment by Phil August 2023
  • We have an idea to resolve that for you, but we will need FTP access. Can you send it, please? Do it as you did with the dashboard access, and remember to attach a link to this forum discussion. Best regards
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • Hi, You can set up a custom width in the section options. https://forum.muffingroup.com/betheme/uploads/000/9Q1TQHGOGZ58.png Best regards
    in Width of content area Comment by Phil August 2023
  • Please update Betheme to the newest version, and check if the problem persists. Thanks
    in Assigning the mega menu Comment by Phil August 2023
  • The last update was released on 18th August, and I mentioned that it would be fixed in the next update on 21st, so this is not this update yet. ? https://support.muffingroup.com/changelog/ By icon, do you mean logo? If yes, this is what will be fixe…
    in site speed Comment by Phil August 2023
  • Please assign a solid header template to Post Archives. https://forum.muffingroup.com/betheme/uploads/873/EF4ZKP90LJC4.png https://forum.muffingroup.com/betheme/uploads/054/8IBNPKJMFOVX.png Best regards
    in template Comment by Phil August 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in The last version of Betheme has not the Header Builder Plugin Comment by Phil August 2023
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in WordPress Dashboard issues Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in WPbakery 7 and theme 27.1.6.1 Comment by Phil August 2023
  • The license key can be obtained from Themeforest only. You can use the license key you used to access the support. Best regards
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • Thanks. ? Your child theme causes it. I have switched the theme to parent, added a search field in the header template, and activated to search only for products in theme options. With this configuration, the menu is visible on the search page. [Rem…
    in Menu don't show on search page Comment by Phil August 2023
  • The same warnings appear even with the default theme (Twenty Twenty-Three). https://forum.muffingroup.com/betheme/uploads/320/CG73LJA8MX94.png It means that the root cause might be somewhere in your WP files. I suggest reinstalling WP on your websit…
    in bug Comment by Phil August 2023
  • You had wrong URLs in the media link fields. https://forum.muffingroup.com/betheme/uploads/187/C93V9LWO86IR.png https://forum.muffingroup.com/betheme/uploads/306/OUSQU1TB137F.png I used our migrate tool to change them. https://support.muffingroup.co…
    in Missing Images Comment by Phil August 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.