Phil
Phil
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- Phil
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Comments
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Hi, Actually, if you leave the copyright area empty, it will be filled with default copyright text, which is: https://forum.muffingroup.com/betheme/uploads/315/N6JZAAK95U1Z.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Sorry, but I quite do not understand. Can you explain in more detail what is not working, please? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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If the pre-built website you downloaded does not have this element, you must add it. Pre-built websites do not contain all available elements but those included in the demo's graphic project, so if you need something, you need to add it. Best regar…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, 1) The link to this page is not working. Did you change that? https://forum.muffingroup.com/betheme/uploads/494/Q3122XHW6Q8T.png 2) Adding a button next to icons would require modifying the Our Team element structure, but we do not provide help …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We would need access to your website to check that. Can you create a copy of it with the Duplicator plugin and put it on a staging domain so we can check that? Best regards
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Hi, The CSS from the Events Calendar affects it. https://forum.muffingroup.com/betheme/uploads/575/3UN5BCBG98BM.png You can overwrite it with the following CSS code: .single-tribe_events .tribe-blocks-editor .tribe-events-single-event-title{ line-h…
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, check the options to hide breadcrumbs and page title, and in the padding field, put zero. https://forum.muffingroup.com/betheme/uploads/024/LJ1U15STDBU3.png A…
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What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how you should contact your web developer. Item P…
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Hi, Please go to Betheme -> Theme options -> Global -> Advnaced, and ensure that you have templates, and Builder active. https://forum.muffingroup.com/betheme/uploads/765/IUVF4NWD2HUB.png https://forum.muffingroup.com/betheme/uploads/445/UT…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It can be done with an anchor link. See second point from my previous message. Best regards
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Sorry, but I completely do not understand what you are talking about. For clarification, please attach screenshot showing that, and explain it in more detail. Best regards
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance befo…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Sorry, but I didn't get any message from you yet from the person who manages the mailbox. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials agai…
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You can install the bundled plugin from Betheme -> Plugins. Thanks
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Please open the page options, and ensure that the correct sidebar is assigned there. https://forum.muffingroup.com/betheme/uploads/919/C87YVF0WI1EE.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this does not help please send us the WordPress dashboard and FTP access priv…
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What "holes" are you talking about? Best regards
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I checked that on my environment, and something is wrong with this option on the product pages. When we find the reason, I will let you know. Best regards
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Hey, As the message says, your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…