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Phil

Phil

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Phil
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  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • The browser console shows mixed content errors on your website. https://forum.muffingroup.com/betheme/uploads/666/3NIFTZ9A30KF.png Please see the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missin…
  • I do not manage the mailbox, and if you did not send a complete message, the person who is in charge of it does not know what the credentials are for and do not forward credentials to me. Anyway, I used the credentials you sent here, but everything …
    in template Comment by Phil August 2023
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
  • Instead of replacing, try to choose it again and recheck that. Best regards
    in site speed Comment by Phil August 2023
  • I did not notice that you edited it. FYI, it is better to post another message than edit it, so I will not overlook that. ? This could be due to hidden BeBuilder in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.…
  • I have checked that, and it loads correctly for me. https://forum.muffingroup.com/betheme/uploads/693/55HGMRV6UOV7.png Are there any extra steps to reproduce this issue? Best regards
  • Hi, Please edit your header template and add some padding to the wrap with this cart icon. Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi, Please update Betheme to the newest version and check if the problem persists. Best regards
  • Hello, Great to see that you found it. Is there anything else I can help you with? Best regards
  • Use the following code: .shop_slider .slider_pagination .slick-active a:after{  display: none; } .shop_slider .slider_pagination .slick-active a{  height: 12px;  width: 12px;  border-radius: 50%;  top: 0; } Put it in Betheme -> Theme options ->…
  • You are welcome. If I can help with anything else, please let me know. Best regards
  • Hi, It can be changed in this plugin options if you use SEO plugin. If you do not use any SEO plugins, go to Settings -> General, and change it there. https://forum.muffingroup.com/betheme/uploads/844/C6XFWSB9LP3N.png It can also be overwritten i…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Please download a fresh package from ThemeForest, and update your Betheme by replacing an old one. Best regards
  • Hi, Not all elements support dynamic data at the moment. Mostly you can use there where the database icon is shown on the field. We have plans to add this to other builder elements, but I cannot tell when it will be available. Best regards
  • Nice to hear that, and always happy to help. ? Best regards
    in mobile view Comment by Phil August 2023
  • Hi, Slider Revolution templates can be downloaded only if you purchased a premium version of this plugin. However, you can use sliders from any of our pre-built websites. See the following link: https://support.muffingroup.com/faq/how-to-install-dem…
  • Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, Try the following CSS code: .single-post .title_wrapper .entry-title{    font-size: 50px;    line-height: 55px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, Open the shop archive template, and you can change it there. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
  • Header Template, Mega Menu, Content, etc., are parts of the body tag. To reduce that, you will have slim down the website structure a bit. Best regards
  • Hi, Go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and there you can disable that. https://forum.muffingroup.com/betheme/uploads/691/7DQ9M1GIMJGG.png Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required inf…
    in template Comment by Phil August 2023
  • Open the header template, and change the position to Absolute. https://forum.muffingroup.com/betheme/uploads/624/3DC9RCPYWRB9.png Best regards
  • I followed your steps on Betheme, and I switched to the Twenty Twenty theme, and the results were the same on both themes, which means it is not related to Betheme. You should contact WooCommerce support instead in that case. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • I checked your website, and I see fewer elements in this notice, and re result is Med-Low instead of Med. https://forum.muffingroup.com/betheme/uploads/276/XMOE7QQNRUUZ.png Anyway, it mainly refers to the Mega Menu, so if you want to lower this valu…
  • What about now? I changed the image position to align with the scene, not with the layer area. https://forum.muffingroup.com/betheme/uploads/004/F3UGTOFUGKBN.png Best regards
    in mobile view Comment by Phil August 2023
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