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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cant get logo to change on mobile and products Comment by Phil August 2023
  • I have changed the position on the mobile view for this image. https://forum.muffingroup.com/betheme/uploads/627/LYPQOTQ1MWD5.png A scroll effect is added to it, and I assume it was causing the space at the bottom. Best regards
    in mobile view Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Avoid an excessive DOM size Comment by Phil August 2023
  • Did you see the following video tutorial? https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in how to edit menu from site "media2"? Comment by Phil August 2023
  • Hi, We understand your issues with iPad Pro. However, please note that our product was optimized for desktop usage and does not fully support tablet devices like the iPad Pro. This might lead to performance delays and limitations when using our Buil…
    in Huge delay when typing, clicking, editing in general Comment by Phil August 2023
  • Hi, I suggest using the Header Builder and adjusting the view with Responsive and Show/Hide Under options. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebu…
    in Best way to get menu to adjust on tablet? Comment by Phil August 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please keep minifying plugins off because I need to check your website with them disabled. Thanks
    in Since switching domains the menu has gone weird and the LinkedIn icon Comment by Phil August 2023
  • Hi, You have sent a link to the draft page, so I could not view it. https://forum.muffingroup.com/betheme/uploads/298/YE3Z3EFTHCFK.png Please publish this page, and send a link again. Best regards
    in Tab not showing Comment by Phil August 2023
  • Please update your Betheme to the newest version, and check if the problem persists. Best regards
    in Slow performance while editing Comment by Phil August 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in What element this theme is using? Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problems Comment by Phil August 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't update the theme Comment by Phil August 2023
  • There is no setting to modify it, but it can be changed with a custom CSS code. If you tell me how you want to change it, I can help you prepare it. Best regards
    in Change navigation dot icon Comment by Phil August 2023
  • 1) This is translated automatically by WooCommerce and based on user/site language. If your account has English, then text there will be English as well. For not logged users, the site language will show up. https://forum.muffingroup.com/betheme/upl…
    in Please select some product options before adding this product to your cart Comment by Phil August 2023
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
    in site speed Comment by Phil August 2023
  • Hi, Do you maybe use the Wordfence plugin? If yes, please see the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ Best regards
    in Page does not update and ends in a loop Comment by Phil August 2023
  • Hi, Please head to the following link: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
    in Muffin Builder Search & Replace plugin Comment by Phil August 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> General, and change the Style to Simple. https://forum.muffingroup.com/betheme/uploads/433/NLNX9NY5UGNP.png Best regards
    in Diagonal lines in counter element Comment by Phil August 2023
  • You can leave it as a portfolio page and use the following CSS code: .page-template-template-portfolio .column_portfolio .mcb-column-inner{  margin: 0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best rega…
    in Remove side spaces on full page portfolio Comment by Phil August 2023
  • This space comes from the section's bottom margin. Edit this section and in Advanced options, remove this margin. https://forum.muffingroup.com/betheme/uploads/511/EBIYHULL4HYB.png Best regards
    in delete white space Comment by Phil August 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in mobile view Comment by Phil August 2023
  • Hi, Slider Revolution and other plugins that come bundled in the theme package can be updated through Betheme -> Plugins. https://forum.muffingroup.com/betheme/uploads/355/CLGLQ0B18XHI.png Best regards
    in Slider Revolution 6.6.12 Vulnerability Comment by Phil August 2023
  • Can you tell me the steps you proceed so I can replicate that, please? Thanks
    in No podemos hacer modificaciones en lote de los productos | We cannot make batch changes to products. Comment by Phil August 2023
  • I have changed it on your website. https://forum.muffingroup.com/betheme/uploads/139/D1FZ5P0XBA7G.png https://forum.muffingroup.com/betheme/uploads/539/XKZ6OKF1QSPS.png Please check it out. Best regards
    in Responsive layout Comment by Phil August 2023
  • One of your plugins causes it. When I disabled them, the template saved correctly. https://forum.muffingroup.com/betheme/uploads/817/M63Y9OBIGPII.png Disable your plugins one by one to find the culprit. Best regards
    in Template mega menu not saving Comment by Phil August 2023
  • Hi, Unfortunately, there is no option to make the whole wrap as a link. Best regards
    in Wrap link Comment by Phil August 2023
  • Hi, If you are using BeBuilder, you must use the Builder -> SEO option. https://support.muffingroup.com/faq/builder-seo/ Best regards
    in Use built-in fields SEO Comment by Phil August 2023
  • Hi, You can add there content with shortcodes. https://muffingroup.com/betheme/elements/ Notice that tabs do not handle JS content, so if you put there an element that uses JS, it might not work. Best regards
    in how to add images/other elements in "tabs element"? Comment by Phil August 2023
  • Hi, Edit the portfolio element, and change the margin value to zero in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/188/7IF3EGLF6P86.png Best regards
    in Remove side spaces on full page portfolio Comment by Phil August 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Template mega menu not saving Comment by Phil August 2023
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