Phil
Phil
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- Phil
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Comments
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Hi, I used the login credentials you sent me before. Cross-sells are products promoted on the cart page. https://forum.muffingroup.com/betheme/uploads/428/J6IZN12VTL0L.png https://forum.muffingroup.com/betheme/uploads/745/5IOW3HIR5V4T.png You should…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please go to Betheme -> Theme options -> Search -> Page, and there you will be able to hide it. https://forum.muffingroup.com/betheme/uploads/723/KQL8EWM6ESH7.png Best regards
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I quite do not understand. Can you explain greater what you mean by "fixed categories" or renaming? Can you give an example of how it should look and work, please? Also, we do not write documentation or articles regarding Betheme functions…
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In the template options set up to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/682/VKODPJSMV4KX.png Best regards
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Hi, It does not work with shortcode. You need to use the button element. https://forum.muffingroup.com/betheme/uploads/701/L8KZT36LG1U6.png Or you can trigger it with a link. See the following video tutorial: https://support.muffingroup.com/video-tu…
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Edit the image in the loop, disable the hover effect, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/727/5EBWPJIBEN3I.png Best regards
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Please recheck that now. We have adjusted some settings in WP Rocket. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Yes, scaling down the image size is the reason. There should be a zoom effect, but as the image is too small it just disappears. Please use an image with a higher resolution, and the problem will be gone. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
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how can i move the published by from the top of the page? Sorry, but I do not understand. Can you explain that in more details, please? I would also like to get rid of the tags and categories drop downs. and possibly have these elsewhere on the page…
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Hi, Dynamic data does not support CPT other than the ones already available in Betheme or ones made with ACF. You can learn more about the Query Loops on the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2…
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About the reordering, see this tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Best regards
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Open the header template options, change the position to Absolute, and set the Body offset to No. https://forum.muffingroup.com/betheme/uploads/238/7TS1WH0TT85C.png Best regards
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Hi, Pindol is an old theme that we do not support anymore. Of course, you can use Betheme, but you will have to adjust the settings to fit the website. Best regards PS. FYI, Betheme is a theme, not a builder. BeBuilder is a builder. ?
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero. https://forum.muffingroup.com/betheme/uploads/351/8RO5HBTYAUM2.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Did you check in our license tool if your license is not used on another domain as the message says? If not, please do that. Best regards
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Did you handle it in the meantime? https://forum.muffingroup.com/betheme/uploads/499/68O5VMYBC496.png I can see the correct home page. Best regards
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
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It was fixed, and it works in my environment. I would need to see your website, so until it is not online, my help will be limited. You can attach screenshots showing your loop construction and explain how you built it, so maybe I will notice what t…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net…
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You are welcome. ? If you have any other questions, feel free to ask. Best regards
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Hi, It is a Subheader. You can remove it globally for the entire website in Theme options -> Header & Subheader -> Subheader: https://forum.muffingroup.com/betheme/uploads/559/OH15YR5G9B20.png Or you can hide it for a particular page in th…
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https://forum.muffingroup.com/betheme/discussion/comment/240181#Comment_240181 Do you mean this screenshot? The image title appears before the image loads, and it is normal behavior for website loading. If you want to improve the loading time for yo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please check out the query loops. You can find playlist explaining how to use them here: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hi, Can you tell me how you created this slider? Did you use a query loop or an already available slider? Best regards