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Phil

Phil

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Phil
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  • One of your plugins causes it. After I disabled all plugins, cookies bar does not appear again. Disable your plugins one by one to find which is the culprit. Best regards
  • One of your plugins causes it. After I disabled all plugins, the wishlist worked correctly. Disable your plugins one by one to find which is the culprit. Best regards
  • I have corrected the problem with the images, but I am not sure to which filters you refer. Best regards
  • Hi, Great to see that you solved it. Can you tell me what was the problem? Best regards
  • Fonts on your website are set to Plus Jakarta Sans. https://forum.muffingroup.com/betheme/uploads/240/3B1N8OHYN74W.png Where you see them as Poppins? Best regards
  • Did you contact your hosting provider? It seems that it is the root cause. Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Hi, To achieve that you need to use the following construction with the title: https://forum.muffingroup.com/betheme/uploads/015/Y2WD7EZCELUU.png https://forum.muffingroup.com/betheme/uploads/448/JELTCS5CQN6F.png Best regards
  • There is no option for that, because it is an icon on which thickness does not work, and it is pre-defined. Best regards
    in Back to top Comment by Phil July 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Please use the following CSS code: .woocommerce .mfn-variations-wrapper .mfn-vr{  flex-direction: column;  align-items: start; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • I came out with an idea that might work. Please try the following CSS code: .woocommerce ul.products li.product h4{  overflow: hidden!important;  text-overflow: ellipsis;  height: 50px;  white-space: nowrap; } Put it in Betheme -> Theme options -…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
  • Hello, Probably one of your plugins causes it. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
    in Menu issue Comment by Phil July 2023
  • The portfolio link structure is set in Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and is global for all portfolio items. https://forum.muffingroup.com/betheme/uploads/492/68BVUDT5ZKW0.png Best regards
  • Hi, FYI the link you have sent is not our website. The official support is under the following URL: https://support.muffingroup.com/. Do you maybe have Wordfence plugin active? It might cause this problem. See the following link: https://support.muf…
  • Hi, You need to set up sections in the footer to have no background color. https://forum.muffingroup.com/betheme/uploads/224/Y6L1LAHPENPA.png Best regards
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Updating error Comment by Phil July 2023
  • Recent changes in WooCommerce caused this problem. We will release another update today, which corrects it. Best regards
  • Hi, Please do not create duplicate topics regarding the same issue. Check the first you created, and we will continue there. Thanks
  • Hi, Please do not create duplicate topics regarding the same issue. Check the first you created, and we will continue there. Thanks
  • The following CSS code hides it: https://forum.muffingroup.com/betheme/uploads/898/X7AJXMMYXBBL.png Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and…
    in Shopping Cart Comment by Phil July 2023
  • Hi, Please do not create duplicate topics regarding the same issue. Check the first you created, and we will continue there. Thanks
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Thanks for the update. I hope it will be helpful for others with the same problem. Best regards
  • Hi, 1) Are you sure that you have all setting correct? Did you check if the same thing happens with another theme? 2, 3, 4) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be …
    in MANY PROBLEMS Comment by Phil July 2023
  • Hi, There is no option to control that, but check if the solution provided by another user would be helpful: https://forum.muffingroup.com/betheme/discussion/70252/product-description-length#latest Best regards
  • Please use the following CSS code: #back_to_top i{  font-size: 30px; } @media only screen and (max-width:767px){  .logo-no-margin #Top_bar .logo{    margin-left: 15px!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -&…
    in Back to top Comment by Phil July 2023
  • Hi, From your screenshot, I can see that you have pirated version of Betheme installed. You need to download a fresh package from ThemeForest, replace the current one with a new one, and then you will be able to register your license key properly. h…
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