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Phil

Phil

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Phil
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  • We released an update correcting that. Please update your Betheme, and it will work correctly. Best regards
    in WooCommerce Product Image Thumbnail are Listed with Numbers Comment by Phil July 2023
  • In your case, "CASE STUDIES" is a main portfolio page, so "CLIENTS" can be at least in the category of the "CASE STUDIES" but cannot be on the same "level". If you want to have something like "CASE STUDIE…
    in How to divide in the porfolio between case studies and clients Comment by Phil July 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Popup code not being output Comment by Phil July 2023
  • Hi, 1, 3) This demo uses Header and Footer builders, and all settings referring to these parts need to be edited there. Do you not have information about that in the theme options? https://forum.muffingroup.com/betheme/uploads/182/JGM76B7229R3.png 2…
    in Couple of issues with a template Comment by Phil July 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ There you will find out how to do that. Best regards
    in Problems with menu Comment by Phil July 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this. Best regards
    in eco4 demo site Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in css issue in checkout page with google pay Comment by Phil July 2023
  • Hi @noodles009, You need to activate it in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/653/VLU8RR8FYSAC.png Best regards
    in the mobile doesn't work Comment by Phil July 2023
  • There is no option for that, unfortunately. If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best r…
    in Section Loop with Subpages of specific page Comment by Phil July 2023
  • Hi, For that, you would have to use another Post Type. A blog could do the job, but if you already use this post type, you would have to create a new one with file customization or some plugin. https://www.wpbeginner.com/wp-tutorials/how-to-create-c…
    in How to divide in the porfolio between case studies and clients Comment by Phil July 2023
  • Hi, Is your header made with the Header Builder? You must create it if not because Mega Menu works only with the header templates. Please see the following video tutorial on how to create it: https://support.muffingroup.com/video-tutorials/header-bu…
    in Assigning the mega menu Comment by Phil July 2023
  • Sorry you felt that way, but I am trying to locate and correct this issue. In my environment, it looks like this with a list view on mobile devices. https://forum.muffingroup.com/betheme/uploads/168/DE28WKVVZCXN.png And this is the demo that uses th…
    in Product List View is not mobile responsive Comment by Phil July 2023
  • I checked that with Firefox and Chrome but could not achieve the display from your screenshot. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and rech…
    in Submenu displays staying ON Comment by Phil July 2023
  • Hi, 1) Please go to Betheme -> Theme options -> Responsive -> Header, and set an option to hide the Action Button. https://forum.muffingroup.com/betheme/uploads/669/2HFQ5BSOB091.png 2) Did you migrate your website with the Duplicator plugin…
    in Footers are gone and Call Button? Comment by Phil July 2023
  • Hi, You can activate the Blank Page template for your home page. https://forum.muffingroup.com/betheme/uploads/052/49AUN1ESMS5P.png Best regards
    in how to eliminate global header on a single page Comment by Phil July 2023
  • Ok, now I can see that. Did you try disabling your plugins? If yes please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might…
    in Articles appears twice Comment by Phil July 2023
  • Hi, There is no option to achieve that, and it would require file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how you should …
    in Contactform in search Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header not transparent Comment by Phil July 2023
  • Hi, No, there is no option for that yet. However, we have conditional login on our feature voting: https://muffingroup.com/betheme/feature-voting/, so we plan to implement this feature in the future. Best regards
    in Different Content depending on user Comment by Phil July 2023
  • Did you try changing the Top bar left background in Betheme -> Theme options -> Colors -> Header? This color controls the background of the header. https://forum.muffingroup.com/betheme/uploads/551/OTJKOUYQRH7N.png Colors for the menu are l…
    in Header Colour locked Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Overwriting font size with Custom css Comment by Phil July 2023
  • You did not answer my last message, so I thought that you handled it, and to previous messages, I replied within 24h or less. Please send us your license key WordPress dashboard access privately thru the contact form, which is on the right side at h…
    in License is not working Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in WooCommerce Product Image Thumbnail are Listed with Numbers Comment by Phil July 2023
  • I just opened the header template options, and enabled the sticky header there. https://forum.muffingroup.com/betheme/uploads/236/MQUFW0LWACMA.png Best regards
    in Issue with the icons not popping up as new pages Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to display attributes above variations ？？ Comment by Phil July 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this. Best regards
    in be builder Comment by Phil July 2023
  • Did you try changing your logo in the Header Builder? As the notifications say, you have a header template active, so options related to the header are inactive, and all changes have to be applied to the header template. https://forum.muffingroup.co…
    in Can't upload SVG images, or edit SVG logo anymore Comment by Phil July 2023
  • Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and enable the Cart button extra options. https://forum.muffingroup.com/betheme/uploads/151/AU969QMBGPYD.png Best regards
    in Update from 27.1.3 to 27.1.4 Comment by Phil July 2023
  • 1) You can use the single-page import feature. https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ 2) For backups, I suggest using the Duplicator plugin. We constantly use it, and never had problems with it. https://wordpress.…
    in landing pages site Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in mega menu hover should come in the left in translated page Comment by Phil July 2023
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