Phil
Phil
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- Phil
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In your media library, there is no such image: https://forum.muffingroup.com/betheme/uploads/343/MTXPEF277FFK.png You should choose/reupload this image again. Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Sending incorrec…
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Are you sure that you disabled all plugins? I can see that there is a class that does not come from our theme and causes this issue. https://forum.muffingroup.com/betheme/uploads/872/PD2EVACTXQH1.png If you are sure, please send us WordPress dashboa…
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Hi, Go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check the option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/564/07O4F1AUNPZS.png Best regards
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1) To update the theme, you must have the license key registered in Betheme -> Dashboard. 2) If you want to hide this part of side cart, use the following CSS code: .mfn-cart-holder .mfn-chft-subtotal, .mfn-cart-holder .mfn-chft-row-shipping{ …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please try to set negative right and left margins to the slider element. https://forum.muffingroup.com/betheme/uploads/115/EZESHL539JUS.png Best regards
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Hi, Please do not publicly share your login credentials and license key because others can see them. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website th…
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Hi, Since version 26.4 Header Builder is not a plugin but an integral part of the Betheme package. Please see the following link: https://muffingroup.com/betheme/header-builder/ There you will find more information about it. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before you prov…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, Can you check if the same view shows with another theme, like Twenty Twenty, please? If yes, you should contact Elementor support regarding this problem. If not, please let me know, and we will check what might be causing this. Best regards
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It is a complicated process because there are many dependencies with buttons. Unfortunately, I cannot tell you when exactly they will be rewritten. Please let me know if you need a specific behavior on specific page/s, and I will prepare a CSS for t…
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We support W3 Total Cache, and it should work correctly. Probably some setting causes this problem, but I could not replicate it in my environment. Can you send your dashboard, please? We will take a look to find the culprit and correct it. Best re…
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Hi, Please see the following article: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ There you will find how to edit/remove it. Best regards
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Hi, What plugin for translations do you use? Did you try contacting plugin support? Errors 500 refers to the server. Did you try contacting the hosting provider to check that? Best regards
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Hi, There is no option for that. If you choose a boxed layout, sections cannot be stretched more than the layout width. Best regards
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I have copied and pasted the text you sent to the Uncategorized category, and it worked properly. Please check that. Best regards
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I can see that you have the same problem as some other users. In one of the latest Slider Revolution updates, they changed something that considers sliders to be from the premium version of this plugin, although they aren't. They told us that they f…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, head to the following link, and check if you have your SSL certificate set correctly on your website. https://www.greengeeks.com/tutorials/how-to-install-a-ssl-certificate-on-your-wordpress-site/ Moreover, please, check the following …
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Hi, Please see the following link regarding this: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best retards
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If you use WMPL, you can do that in the String Translations. Best regards
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Please check it now. I resaved theme options (changed the search option in the meantime), cleared the WP Rocket cache, and Used CSS, and it seems to be fine now. Best regards
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Yes, I mean the shop archive template I mentioned in my first message. You can create a category with any layout and content you want with it. Best regards
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The license manager tool from your screenshot is for deregistering already registered license keys and for checking where you have them assigned, not for registration. You can only register the license key through Betheme -> Dashboard on your dom…
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Hi, 1) Please do not share your license key here because others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed witho…