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Phil

Phil

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Phil
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  • Hi, Your custom CSS code causes it. Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove the following part: https://forum.muffingroup.com/betheme/uploads/614/7JXMEPXXXM6B.png Best regards
    in double logo on mobile Comment by Phil July 2023
  • Media library is a WordPress feature, and we do not have an impact on that. I can only recommend checking tips from the article I sent you and being in touch with your hosting provider. Best regards
    in Video is not uploading in media library Comment by Phil July 2023
  • Hi, Can you explain how it should look and what you want to add there, please? I can see that you have two sidebars on that page. https://forum.muffingroup.com/betheme/uploads/356/AAKARZWHJHHG.png Best regards
    in Sidebar Comment by Phil July 2023
  • Hi @hucu0001, Please create a new discussion regarding this, and send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a l…
    in Error while setting up the demo website Comment by Phil July 2023
  • Sorry for the trouble. We already corrected it on your website, please check it out. Best regards
    in some bags and need help) Comment by Phil July 2023
  • You can divide the logo and menu burger into two wraps, so you will be able to align the logo to the left and the menu burger to the right. In the video tutorial ~2:13 min, you can notice that the hamburger menu is placed in a different wrap than th…
    in Issues with Mobile Header Comment by Phil July 2023
  • Yes, that is right. You should not encounter any problem with that. Best regards
    in BeBuilder and Elementor comined Comment by Phil July 2023
  • It is an older demo, and we used custom CSS to achieve the design from the graphic project. Nowadays, with new demos, we rather do not use custom CSS because all things can be achievable with Theme options (colors tag for example) or BeBuilder. We a…
    in Footer color Comment by Phil July 2023
  • You have way too low a max input vars value set on your server. Please get in touch with your hosting provider, and ask to increase this value to at least 5000. Best regards
    in Search View Result Page Comment by Phil July 2023
  • Hi, You are using the wrong date format. It should be USA one. https://forum.muffingroup.com/betheme/uploads/136/XCTRKSSYKJE4.png Best regards
    in Countdown problem Comment by Phil July 2023
  • There is a custom CSS that changes this color. Go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and you will find it there. https://forum.muffingroup.com/betheme/uploads/180/XKJUN0ORIQVG.png Best regards
    in Footer color Comment by Phil July 2023
  • It can be done with a button element. https://forum.muffingroup.com/betheme/uploads/335/B2O2PTMHTWZX.png Best regards
    in Scrolling Issue in Mega Menu of BeBuilder Comment by Phil July 2023
  • Hi, Sorry, but it is not Betheme related question. In that case, you should instead contact your hosting provider. See the following article: https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ Best re…
    in Video is not uploading in media library Comment by Phil July 2023
  • 1) Try to set up negative top and bottom margins to the wrap on the right. https://forum.muffingroup.com/betheme/uploads/265/1GAP5ZE8LBYB.png 2) It probably might be done with a custom CSS, but to check that, I need a link to your website. Can you s…
    in Non looped element in Query Loop Wrap Comment by Phil July 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in My Plugin become gray cannot click Install and Active Comment by Phil July 2023
  • Hi, Did you see our video tutorial about builder a mobile header with header builder? https://support.muffingroup.com/video-tutorials/building-mobile-headers/ If not, please do that. There you should find how to adjust your header view. Please let m…
    in Issues with Mobile Header Comment by Phil July 2023
  • We did not test this plugin with our theme, so I cannot guarantee that. Anyway, all plugins created according to WordPress API should work. To confirm that they will work, and if you encounter any troubles with them, you should contact these plugin …
    in which plugin is betheme/bebuilder compatible for auto post to social media Comment by Phil July 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Builder Elements No Longer Editable Comment by Phil July 2023
  • Hi, What code do you refer to? Do you mean everything with [] brackets? These are shortcodes, and they were widely used in older demos if the demo project required a specific construction. There is nothing to solve, and you just need to edit the sho…
    in Having trouble editing with Bebuilder Comment by Phil July 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard and FTP access private…
    in Before/after slider does not crop to the size of the photos. Comment by Phil July 2023
  • Hi, Great to see that you handled it. Can I help with anything else? Best regards
    in Header not being displayed for non-logged in users Comment by Phil July 2023
  • Hi @caiac, Your question does not relate to this discussion, and in such cases, it is better to create new ones. ? Anyway, there is no option to modify this part, and you can only adjust some visual aspects with a custom CSS. Best regards
    in furniturestore theme burger menu not opening in mobile view Comment by Phil July 2023
  • Hi, There is no option to set it up for the number of characters, but you can limit the words to display in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/187/JF3DDPZ4TT4L.png Best re…
    in trim post excerpt Comment by Phil July 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in filter not working Comment by Phil July 2023
  • Can you attach screenshots showing what you refer to, please? You say that the appearance differs, but I do not know from what it differs and how it should look. Thanks
    in Footer Builder is active. Footer related options are disabled. Comment by Phil July 2023
  • 11:00 AM, your time zone sounds good. Best regards
    in Footer color Comment by Phil July 2023
  • So instead, you can create an empty header template and assign it in the page options. https://forum.muffingroup.com/betheme/uploads/453/0FA3A8QVDMVA.png Best regards
    in Make the header disappear Comment by Phil July 2023
  • Hi, As the message says, you have Header Builder active, so features related to the header are set there. If you click on the link address in "Header Builder," it will redirect you to your template. Best regards
    in Header Builder is active. Header related options are disabled. Comment by Phil July 2023
  • I can see mega menus on your website, only menu layout is a little shifted. https://forum.muffingroup.com/betheme/uploads/757/MYTENHS6JI52.png Do you need help to adjust the menu? Best regards
    in Header option Comment by Phil July 2023
  • As I said, I do manage the mailbox. If you want to address a message to me, you should attach a link to this forum discussion in the message. Thanks
    in Categories text do not save Comment by Phil July 2023
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