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Phil

Phil

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Phil
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  • It does not matter which device and network I am testing, I cannot achieve such bad results. Can you send a screenshot showing which part of your website takes the longest to load, please? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Great to see that you handled it, and thanks for sharing your solution. I will be helpful to others. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer color Comment by Phil July 2023
  • Hi, Please update Betheme to the newest version and check if the problem persists. If this will not help please edit the header template and try to re-add the hamburger menu element. https://support.muffingroup.com/video-tutorials/building-mobile-he…
  • Hi, Sorry, but I do not get the purpose of such options. How should it look and work? Anyway, if you want to provide a suggestion for updates, please do it on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions…
  • Hi, If you can see that pages imported in the WP -> Pages, please, go to Settings -> Reading, and assign hompepage. https://forum.muffingroup.com/betheme/uploads/365/PTT2TFCK7JNE.png Best regards
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? Also, if you want to suggest a feature for future updates, please put it as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, When I tried to enter your website, there was a redirect loop, and some weird websites and prompts appeared. It might mean that your website is infected. Regarding this, you should contact your hosting provider. Best regards
  • Sorry, but I quite do not understand. You can create gaps with padding and margins. Can you explain what you want to achieve in more detail, please? Thanks
  • Hey, This could mean your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. If…
    in Page Template Comment by Phil July 2023
  • Hi, Please update your Betheme to the newest version and check if the problem persists. If this will not help, re-add this Menu Burger element, and recheck that. Best regards
  • Hi, Did you try disabling plugins to see if there is no conflict between them and our builder? If yes, and it did not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://t…
  • There is enormous padding set for this section, and it causes this problem. https://forum.muffingroup.com/betheme/uploads/040/728EM30TC2X6.png You should edit this section and decrease padding values. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Go to Betheme -> Theme options -> Header & Subheader -> Subheader, and set up bigger padding for the subheader. https://forum.muffingroup.com/betheme/uploads/362/MQF29MENAR85.png Best regards
  • Did you check the video tutorials I have sent? If not, please do that, it is mentioned at the beginning of these tutorials. The header and footer can be found in the Templates tab. Best regards
    in Update page! Comment by Phil July 2023
  • Sorry, but you did not attach a link to your website anywhere. Can you send it here, please? Thanks
  • Use this: .sticky-white #Top_bar.is-sticky{    background-color: #fff!important;    opacity: .8; } Best regards
  • Everything seems to be fine there. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Noti…
  • Hi, API tool is only for checking registered licenses and deregistering them. It will show this message if you did not use this license anywhere yet. You can register a license on your domain through Betheme -> Dashboard. See the following link: …
  • Please share your suggestions on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that we will not miss them. Thanks
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • 1) Change the menu burger width to Inline, and adjust its position in the wrap options. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ 2) Default means that the header section will be grid width. https://forum.muffingroup.c…
    in siqve006 Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Hi, You can use the Blog element and within it choose categories to display. https://forum.muffingroup.com/betheme/uploads/160/SOAPXIA3JBG3.png But there is no option to show filters for them. Filters works only with all categories selected. Best r…
  • Hi, Try the following CSS code: #mfn-megamenu-98 .mfn-builder-content{    max-height: 700px;    overflow: scroll; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. However, please note that this CSS changes overflow value,…
  • You can put it in the Custom CSS field in the page options of each page you want to use this CSS. https://forum.muffingroup.com/betheme/uploads/093/Y1FMPK9XE51Y.png Best regards
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