Phil
Phil
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- Phil
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1) Regarding the Trailer Box element, I passed this issue to the dev team, and we will take a look at this. 2) Did you check the playlist from my previous message? If not, please do that, there, you can find an explanation of how to use dynamic data…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is because of the link structure. Instead, it should look like this: https://educationa3stg.wpengine.com/resources-and-books/#literacy-kits-pre-k-12 Best regards
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Hello, There is no option to edit the checkout page with BeBuilder. You can try by some plugins but I cannot recommend any, or adjust its display with a custom CSS code. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can increase sidebar width globally in Betheme -> Theme options -> Sidebars. https://forum.muffingroup.com/betheme/uploads/090/IM7WPKAEQML8.png Best regards
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Hi, Please go to Betheme -> Tools, use Analyze Builder content option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/489/3W1Z3302TDGN.png Best regards
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Hi, You should instead contact The Events Calendar support. What is displayed there is controlled by this plugin, and we do not have an influence on that. Best regards
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Hi, Can you tell me where you make changes, please? You can attach a screenshot showing that. Best regards
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It is an element - the three stripes next to the button. https://forum.muffingroup.com/betheme/uploads/222/VPPRB2AV2M5I.png Best regards
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Please share your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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It should work anyway, but to check that, as I mentioned before, I would need a link to your website. Best regards
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Please share your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ There you can find how to adjust the mobile view. Best regards
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Sorry, we were investigating this problem, and we upgraded SR to the newest version. I downgraded it again, and it should work now. We will not be able to check that during the weekend but we will take a second look next week. Best regards
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For the test, we downgraded your Slider Revolution version, and with it, this problem does not occur. We need to check it further, but I will leave this older version active for now. In the meantime, please tell me, did you (or someone else with acc…
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Can you tell me the steps to reproduce that properly, please? Thanks
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Your Menu burger element on mobile did not have menu assigned to it. I have set it up, and correct menu appears. https://forum.muffingroup.com/betheme/uploads/828/B49CH192U90J.png Best regards
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I have switched from your child theme to parent to check this problem, and I did not notice any problems with anchor links. Are there any steps to reproduce that? Best regards
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please update the Betheme, send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please atta…
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Sorry, but the message does not have FTP access, and we could not check the source of this problem. Please send another message with complete data. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, 1) The _be_setup_wizard_demo page is automatically created and is necessary for the setup wizard, but it should be automatically removed after finishing using the setup wizard. If it was not deleted, you can remove it yourself without any worrie…
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I have passed your suggestions on to the dev team. We will take a look at this and see the best solution for that. Thanks
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Hi, Yes, that is correct. BeBuilder does not work with events from The Events Calendar. However, changes we made in our builder through recent updates allow us to overcome some limitations we had before. If you would like to see the feature where ev…
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@OutlineMarketing, Did our builder start to work correctly for you when your hosting provider deactivated mod_security? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Please also tell me which demo you…
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Hi, Please open the header template, edit the hamburger menu element on mobile view, and check if the menu is assigned there. https://forum.muffingroup.com/betheme/uploads/351/80IXEB2AFF8C.png Choose it if it is not selected, and see if the problem …