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Phil

Phil

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Phil
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  • Hello, You can change that in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/722/HE7UP9AZIE81.png Best regards
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, Please see the following link, and ensure that you set up your contact form correctly: https://contactform7.com/setting-up-mail/ If your contact form is set up correctly, you should contact Contact Form 7 support regarding your problem. Best re…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
  • Hi, It cannot be done via CSS, and to change that, you would have to modify theme files in which we do not provide help. However, you can use Query Loops to recreate the testimonials slider and use <p> tag instead of <h5>. See the follow…
  • Hello, 1) Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this. 2) Also, can you explain greater what you mean by: but your theme has …
    in siqve006 Comment by Phil July 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hi, I can see that the sticky header appears on your website. https://forum.muffingroup.com/betheme/uploads/704/HNRA86QDPMMI.png Did you handle this in the meantime? Best regards
  • 1) The popup has the condition to display only once, so if somebody already clicked to pass through the popup, it will not show again. You can change to display this popup every time. https://support.muffingroup.com/video-tutorials/popup-builder-int…
    in template Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • You are welcome. If I can help with anything else, please let me know. Best regards
  • Hi, I can see that you use the Column Text element. Please try the List element instead. With it, you can set color globally for icons in the style tab or individually for each icon. https://forum.muffingroup.com/betheme/uploads/363/WYK38DJUOI9T.png…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header Comment by Phil July 2023
  • Hi, Please do not create duplicate discussions. I answered you in the first one you created. Best regards
  • Hi, I used the credentials that you sent me to another topic and found out that the Autoptmize plugin causes it. https://forum.muffingroup.com/betheme/uploads/817/X7YKBRM8SASD.png In the screenshot, you can see how it looks when this plugin is disab…
  • Hello, No, there is no option to change that. Best regards
  • 1) If you want to show a sidebar at the top, you can use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-content-on-mobile/ You …
  • Hi, If you want to choose specific pages or posts, you can use dynamic data. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ If posts to display share the same category, you …
  • You can use the Toggle element in combination with Column Text. https://forum.muffingroup.com/betheme/uploads/256/52XZO12A5KVM.png Best regards
  • Hello, If you use a header from theme options, you need to create a language menu, and in the Display location, choose Social Menu Top. https://forum.muffingroup.com/betheme/uploads/865/HDTBKHZUP6GL.png If you use a header template made with Header …
  • Hi, The site will work for the moment of the deregistering, but when you finish migrating your website, you must remove your website from the old domain. Using one license for multiple domains (except subdomains and staging domains) violates license…
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-404-custom-post-type-error/ There you can find out how to handle this problem. Best regards
  • Please give us access to /public_html/ catalog. Best regards
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
  • In some cases, Custom CSS code is unpredictable just like in yours when it was affected by a plugin. Best regards
  • I have checked these three demos, and single page import works appropriately in my environment. Please send us your license key and WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user…
  • To display tags on the product pages, you need to edit your product template and add the Product Meta element. https://forum.muffingroup.com/betheme/uploads/482/SB91EB37HZVQ.png There is no option to display tags below the products on the products l…
  • There is an option for that, but I could not know what type of header you have without a link to your website. From your CSS, I know what header you have, and an option to hide these lines is placed in Betheme -> Theme options -> Menu & Ac…
  • I did not notice that you activated a sticky header in theme options. This setting refers to headers from theme options only. For the header template, you should activate it in the Header options. https://forum.muffingroup.com/betheme/uploads/926/01…
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