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Phil

Phil

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Phil
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  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hi, Unfortunately, there is no option for this. You must use some custom JS or write more advanced CSS code. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Shopping Cart Comment by Phil July 2023
  • FYI BeCustom is a plugin for rebranding Be and WP dashboards. What you refer to is Theme options, and Header and Footer options are blocked only when you use Header and Footer Builder. Please send us WordPress dashboard access privately thru the con…
  • 1) Please use the following CSS code: .section_wrapper .post-header .mcb-column-inner{  margin: 0; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) There is no option for that. You can only hide socials you do not want…
    in template Comment by Phil July 2023
  • Please see the following link: https://contactform7.com/setting-up-mail/ Ensure that you set up your contact form correctly. If you are sure that it is correct, you should contact Contact Form 7 support. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • There is no option to use BeBuilder there, unfortunately. About the Elemntor, please see the following link: https://theeventscalendar.com/knowledgebase/k/using-tribe_events-with-elementor/ To add spacing in the classic editor, you can use our divid…
  • 1) Go to Betheme -> Theme options -> Blog & Portfolio -> Blog, uncheck Meta information: Date and Categories & Tags. https://forum.muffingroup.com/betheme/uploads/582/ZCK2OLVDA9JE.png Also, set the Featured Image to hide. https://fo…
    in template Comment by Phil July 2023
  • Please, turn off all of the plugins (including the drop-in plugin), resave your templates, refresh your cache, and check if the problem persists. Also, contact your server administrator, and ask if you do not have any caching tool enabled on your se…
  • You should use this CSS code: #Top_bar .menu .menu-item .sub-menu{    border-radius: 20px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, You do not have to install anything additional. Popups can be created in the templates tab. https://forum.muffingroup.com/betheme/uploads/117/4R4XS99D5F7M.png https://forum.muffingroup.com/betheme/uploads/385/S2E69B0A89UB.png Best regards
  • We are not the authors of these plugins, so you should contact their support instead. In general, if the severity of the alerts is such that it necessitates action, they would be classified as errors. Warnings typically indicate potential mistakes o…
  • Hello, Please, turn off all of the plugins (except the translation plugin), refresh your cache, and check if the problem persists. Moreover, switch to another theme, and see if the same thing happens there. Also, please contact your server administr…
    in Translate page Comment by Phil July 2023
  • No, it loads only on the pages with a slider. If you would like to apply this on all your pages, you would have to use some preloader plugin. Best regards
    in Preloder Comment by Phil July 2023
  • Please use the following CSS code: #Top_bar.is-sticky{  box-shadow: 0 2px 5px 0 rgba(0,0,0,0.1)!important; } Put it in Betheme -> Themt options -> Custom CSS & JS -> CSS. Best regards
  • Hello, Please go to Betheme -> Theme options -> Colors -> Content, and there you can change the Selection color. https://forum.muffingroup.com/betheme/uploads/803/VRIFBWOV3WZM.png Best regards
  • Hey, Please ensure that you have at least one product created. Also, go to WooCommerce -> Settings -> Products and see if you have the main shop page assigned there. Thanks
  • Hello, 1) Please try to use our button shortcode instead of the WP button widget. https://muffingroup.com/betheme/elements/button/?inline 2) You would have to write a couple of custom CSS codes for these modifications, so instead, I suggest using th…
  • Hello, 1) This would require modifying the files or writing more advanced CSS code. For that, you need to contact your web developer. 2) You can add inline CSS to align this button to the right. https://forum.muffingroup.com/betheme/uploads/117/GXZO…
  • Hello, There is no option to create such a slider. The only what I can recommend to you is to use the Clients element to have a grid layout, but it will not have a sliding feature. Best regards
  • Hi, You can use Zoom Box. See how it looks and works on the following link: https://muffingroup.com/betheme/elements/zoom-box/ To add text to that element that will be visible before hovering, you would have to add heading or column text elements an…
  • Hi, You can try to use the Query loops. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf If you have any questions about it, please let me know. Best regards
  • Hi, Unfortunately, there is no option to achieve that. I can see that you already added this feature to the suggestions topic. We will surely consider it. Best regards
  • Hello, It is a browser feature on which we do not have influence, so that we can do nothing about it. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, I assume that you refer to the preloader that comes from Slider Revolution. You can edit it in the slider template in Module General Options. https://forum.muffingroup.com/betheme/uploads/870/QXQKXRS982E1.png Best regards
    in Preloder Comment by Phil July 2023
  • Hi, Without a link to the plugin page, I do not know to which plugin you exactly refer, but you can find a list of plugins that we tested with our theme, and we support under the following link: https://support.muffingroup.com/documentation/bundled-…
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