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Phil

Phil

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Phil
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  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in I have edited a page but the content isn’t showing? It is not hidden Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Please also describe where and when exactly th…
    in Fatal error with betheme and slider revolution Comment by Phil July 2023
  • I was testing your website with Firefox on Windows 11. Best regards
    in Content keeps disappearing Comment by Phil July 2023
  • I have corrected it. Can you confirm, please? https://forum.muffingroup.com/betheme/uploads/888/AV8QZSTUO3B9.png Best regards
    in Problems with the site in different languages Comment by Phil June 2023
  • Because of Elementor construction, and stretched sections, the sidebar from page options will not look good, as I checked on your website. Instead, I suggest using the Sidebar element and placing it where you need it on your posts. https://forum.muf…
    in template Comment by Phil June 2023
  • Please let me know if you made it. Thanks
    in Cannot update theme after site migration to new domain Comment by Phil June 2023
  • Please try the following code: .select2-container--default .select2-selection--single .select2-selection__arrow {    top: 25px!important; } .select2-container--default .select2-selection--single{    height: auto!important; } The first part is the mo…
    in Woocommerce Product Category Widget - CSS Comment by Phil June 2023
  • Open the product template and set up the right margin for the Product Content element to zero. https://forum.muffingroup.com/betheme/uploads/550/N8RJH6LVV1OM.png Best regards
    in add to cart button Comment by Phil June 2023
  • Please contact your hosting provider and ask if you do not have any caching enabled on the server. By the way, you can ask to correct the .htaccess file access problem. Best regards
    in Changes made in Header Builder doesn't apply to website. Comment by Phil June 2023
  • If you have any caching plugin enabled or caching tool on your server, it could be the reason. Please ensure that you do not have any caching enabled on your website, and if so, disable it, and perform changes then. Best regards
    in Changes made in Header Builder doesn't apply to website. Comment by Phil June 2023
  • Hello, As the message says, you have Header Builder active, so changes should be done in the templates. Click on the link from the message. https://forum.muffingroup.com/betheme/uploads/290/RDZPT2QMTQX1.png Best regards
    in Header Builder is active. Header related options are disabled. Comment by Phil June 2023
  • Hi, You need to add an icon element and choose the appropriate type. https://forum.muffingroup.com/betheme/uploads/403/PLGQDW6VD5G5.png Best regards
    in How to show cart/user/amount icons using a Header Template Comment by Phil June 2023
  • Your products do not have prices. You need to add it. https://forum.muffingroup.com/betheme/uploads/335/Y4IQ3MXXP3J6.png Best regards
    in add to cart button Comment by Phil June 2023
  • We have corrected it on your website. This fix will also be included in the upcoming update. Best regards
    in WooCommerce single product layout style error Comment by Phil June 2023
  • I tried to enter your website, but a 503 error appeared. https://forum.muffingroup.com/betheme/uploads/840/I1A1Z8HE948Z.png I will try again later. Best regards
    in hide the right side of the top bar in the tablet view Comment by Phil June 2023
  • 1) You need to create a sidebar, add widgets to it, and assign it to your posts. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ 2) This demo uses a builder template fo…
    in template Comment by Phil June 2023
  • 1) You need to create a sidebar, add widgets to it, and assign it to your posts. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ 2) This demo uses a builder template fo…
    in template Comment by Phil June 2023
  • You can use the Icon Box element. It was used like this in the following demo footer: https://themes.muffingroup.com/be/lingerie/ Best regards
    in Change sales menu item Comment by Phil June 2023
  • Great to see that you handled it. If there is anything else I can help you with, please let me know. Best regards
    in Pre-Build Web Site Does Not Load Comment by Phil June 2023
  • Hi, Please go to Betheme -> Theme options -> Performance, apply recommended settings and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/772/HBGNUNSMHC2S.png Best regards
    in Why is my site pre-loading with strange colors? Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in WooCommerce single product layout style error Comment by Phil June 2023
  • Hi, You have a misconfiguration in the WP settings. Please see the following link showing how to handle that: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in My site is not working Comment by Phil June 2023
  • Hey, This message means that your license key is used on multiple domains. You should deregister your license key from the dev domain, register it on the main one, and then register it again on the dev. After that, you should be able to update Bethe…
    in Cannot update theme after site migration to new domain Comment by Phil June 2023
  • Hi, I have consulted with the dev team, and they told me that ACF terms (so portfolio categories e.g.) are not adjusted for dynamic data. The anyway dev team told me that they would improve that and make terms work with dynamic data, but I cannot te…
    in ACF and Portfolio categories Comment by Phil June 2023
  • You have two drop-in plugins for the cache. Please disable them, and check it then. https://forum.muffingroup.com/betheme/uploads/275/LYNBCSALO57X.png Please also check that when you disable all plugins except basic WooCommerce and switch from child…
    in Cart shipping issue when update to latest version betheme Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in action action bar is only visible landscape view. Not in the portrait view Comment by Phil June 2023
  • Please open the translated popups, click on the update button, and they should work. https://forum.muffingroup.com/betheme/uploads/155/U320RIM0UTL4.png https://forum.muffingroup.com/betheme/uploads/307/M2UNMIAJCV7I.png Best regards
    in Popup and WPML Comment by Phil June 2023
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Purchase code already used Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Problems with the site in different languages Comment by Phil June 2023
  • Hi, You need to use classes to change the width of these fields. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-build-forms-with-contact-form-7-betheme/ Best regards
    in Contact form rows Comment by Phil June 2023
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