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Phil

Phil

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Phil
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  • In the Product options, you assigned the template, and it is causing this issue. https://forum.muffingroup.com/betheme/uploads/882/9J2C6L5OFNI8.png If you set up conditions, you need to change it to Default. Best regards
    in Add to cart text not translate Comment by Phil June 2023
  • Please open Builder settings, switch from visual to code, check if the link is placed correctly, save your page, and see if it works then. https://forum.muffingroup.com/betheme/uploads/437/XA2LBMXU7IQF.png Best regards
    in Button links not working Comment by Phil June 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Parallax picture not showing Comment by Phil June 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> Buttons, and set up the font there. https://forum.muffingroup.com/betheme/uploads/340/7MT2ATPCC9BM.png Best regards
    in How to change the font for a button that is inserted with shortcode? Comment by Phil June 2023
  • Sorry, I misunderstood you at the beginning. I have placed the CSS code to Betheme -> Theme options -> Custom CSS & JS -> CSS, that do this. @media only screen and (max-width: 1240px) and (min-width:767px){  #Top_bar .top_bar_right{    …
    in hide the right side of the top bar in the tablet view Comment by Phil June 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
    in template Comment by Phil June 2023
  • Hi, Do you have the newest version of Betheme installed? If not, please update it. Also, please turn off all plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Content keeps disappearing Comment by Phil June 2023
  • 1) We have not created such combinations, but you can try them, and I believe that should work. 2) If you create a header with the Header Builder, you can use the Mega Menu with it. https://support.muffingroup.com/video-tutorials/how-to-use-mega-men…
    in Mega menu Comment by Phil June 2023
  • Sorry, but the login credentials you sent do not work. https://forum.muffingroup.com/betheme/uploads/919/IADRCXM7FWNP.png Can you check that and resend the WP dashboard access, please? Thanks
    in Website Backend Not Working Comment by Phil June 2023
  • Hello, Sorry, but I do not know about such functionality. You can check the official Slider Revolution manual: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
    in stop frame revolution slider Comment by Phil June 2023
  • In the theme options, you had predefined layout selected, but you did not choose any sidebar there. https://forum.muffingroup.com/betheme/uploads/341/WWB3IKT7TNWB.png It should be set to be defined by the page options. https://forum.muffingroup.com/…
    in How to edit the template Comment by Phil June 2023
  • 1) Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and set padding for the Intro header for the left and right sides. https://forum.muffingroup.com/betheme/uploads/302/JCQRLFZPPX16.png 2) For the Intro header, you can…
    in Adjusting Title, Blog Category and Tag link positions on Blog Comment by Phil June 2023
  • Sure. If you encounter this, do not hesitate to contact us. Best regards
    in Revolution slider start below menu Comment by Phil June 2023
  • Hi, Sorry, but I do not know what you are referring to. Can you attach a screenshot pointing to that, please? Thanks
    in Subheader Comment by Phil June 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ There you will find instructions on how to create a template such template. Best regards
    in Category page Comment by Phil June 2023
  • Hello, Do you still have access to your website before a migration? If yes, please try to use the Duplicator instead. https://wordpress.org/plugins/duplicator/ We constantly use this plugin and never have problems with it, and we suggest using it fo…
    in Post content disappeared after migration Comment by Phil June 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/237793#Comment_237793 You could assign conditions to all these popups to display on the entire site. However, great to see that your developer handled it. If you have any further questions or …
    in Popup Builder is not working Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in I cannot update pages with BeTheme Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in check XHR in the JS console Comment by Phil June 2023
  • But I still do not understand what the problem is. Would you be so kind as to explain that in more detail, please? It will also help if you attach screenshots showing your issue. When you describe your problem, please send us WordPress dashboard acc…
    in template Comment by Phil June 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update failed: The package could not be installed. Comment by Phil June 2023
  • Hi, Yes, you can do it exactly as you described it. You can also create a staging domain. You can read more about it at the following link: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
    in Register and deregister from a temporary domain and Register over the final domain name Comment by Phil June 2023
  • Please go to Betheme -> Theme options -> Performance, and set Builder local styles to Inline in header. https://forum.muffingroup.com/betheme/uploads/094/UXZEODL5DAD9.png Thanks
    in Site animations Comment by Phil June 2023
  • Sorry, but I quite do not understand. Can you record a video showing your problem, please? Thanks
    in Navigation displays differently after translation using WPML Comment by Phil June 2023
  • Hi, Sorry for inconviance. We had to update the tool responsible for single-page import on that demo. Please try again now. Best regards
    in BeTheme - cannot use your 1 page importer Comment by Phil June 2023
  • Hi, Can you attach some examples showing what you want to achieve, please? Did you check the official WPBakery website? https://wpbakery.com/ Best regards
    in Setting a variable icon for an element in the backend Comment by Phil June 2023
  • I checked your website on the mobile view, and this field appears to me. https://forum.muffingroup.com/betheme/uploads/379/9RDP66VKQ16Z.png Did you handle this in the meantime? Regarding the email missing fields, please see if you set up your contac…
    in Contact form on mobile Comment by Phil June 2023
  • Hi, To check this problem, we will also need your FTP access. Please send it as you did with WP dashboard. Thanks
    in Add to cart text not translate Comment by Phil June 2023
  • Hi, You can control these icons positions in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/528/Y2O17FBTLFFN.png Best regards
    in hide the right side of the top bar in the tablet view Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Popup and WPML Comment by Phil June 2023
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