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Phil

Phil

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Phil
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  • Hi, Can you attach some examples showing what you want to achieve, please? Did you check the official WPBakery website? https://wpbakery.com/ Best regards
    in Setting a variable icon for an element in the backend Comment by Phil June 2023
  • I checked your website on the mobile view, and this field appears to me. https://forum.muffingroup.com/betheme/uploads/379/9RDP66VKQ16Z.png Did you handle this in the meantime? Regarding the email missing fields, please see if you set up your contac…
    in Contact form on mobile Comment by Phil June 2023
  • Hi, To check this problem, we will also need your FTP access. Please send it as you did with WP dashboard. Thanks
    in Add to cart text not translate Comment by Phil June 2023
  • Hi, You can control these icons positions in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/528/Y2O17FBTLFFN.png Best regards
    in hide the right side of the top bar in the tablet view Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Popup and WPML Comment by Phil June 2023
  • Hi, The message from your screenshot is really old. The location of it changed. This option is placed in Betheme -> Theme options -> Search -> Form. https://forum.muffingroup.com/betheme/uploads/894/GXQJVFOEZX2W.png Best regards
    in Search View Result Page Comment by Phil June 2023
  • Sorry, I overlooked your message. I will log into your dashboard and investigate this issue. Best regards
    in How to edit the template Comment by Phil June 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Website Backend Not Working Comment by Phil June 2023
  • Hey @CherryTells , Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attac…
    in Slider function in theme builder no longer works, Comment by Phil June 2023
  • Sorry, I removed the images. I did not change anything. These were screenshots from your website to which you sent access. Best regards
    in Revolution slider start below menu Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Button links not working Comment by Phil June 2023
  • I assigned this before, but maybe you overwrote it, but the popup needs to be selected in the page options or needs to be assigned to the entire site. https://forum.muffingroup.com/betheme/uploads/184/CLZETJB0XGQD.png https://forum.muffingroup.com/b…
    in Popup Builder is not working Comment by Phil June 2023
  • 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-header-in-betheme/ There you will find details about the header. 2) If you use a pencil icon mentioned in the topic you attached the link to: h…
    in When trying to edit header I get "Sorry, you are not allowed to access this page." Comment by Phil June 2023
  • Hello, It is a WooCommerce feature, so it is not really Betheme related question. However, I have found the following article: https://barn2.com/blog/woocommerce-order-notifications/ Please check it out. Thanks
    in not receive any notification Comment by Phil June 2023
  • Hi, Please go to Betheme -> Tools, and use the option to regenerate Local CSS. https://forum.muffingroup.com/betheme/uploads/611/FGPSF8PM7C9I.png If this will not work, open translated templates, update them, and recheck that. Best regards
    in Navigation displays differently after translation using WPML Comment by Phil June 2023
  • Now it worked. The slider starts below the menu. Please see the display from the slider revolution and from your website: Best regards
    in Revolution slider start below menu Comment by Phil June 2023
  • Modifications in your child theme prevent the popup from opening. You should contact your web developer to inspect what is the root cause. https://forum.muffingroup.com/betheme/uploads/610/XGJ01RXYYEYD.png Best regards
    in Popup Builder is not working Comment by Phil June 2023
  • Hi, If you use the header from theme options, you can find options for it in Betheme -> Theme options -> Header & Subheader -> Header. If you use Header Builder, you need to edit the header template. https://support.muffingroup.com/vide…
    in When trying to edit header I get "Sorry, you are not allowed to access this page." Comment by Phil June 2023
  • Hey, This could mean your license key is used on multiple domains or not registered. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-th…
    in Problem with pre-build sections Comment by Phil June 2023
  • You added a div with the same ID as the popup, which was executed instead of the popup. https://forum.muffingroup.com/betheme/uploads/691/SLL7NY2XT2LP.png After removing that, everything works correctly. Best regards
    in Popup Builder is not working Comment by Phil June 2023
  • Hi, Please download a fresh copy from ThemeForest, and try to install it. https://support.muffingroup.com/documentation/installation-updates/ If the problem persists, please send us the WordPress dashboard and FTP access privately thru the contact f…
    in Website Backend Not Working Comment by Phil June 2023
  • Hello, No, global sections cannot be displayed with a shortcode. They can be only selected in the BeBuilder. Best regards
    in Bring it up with the short code "Global Section" :S Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Contact form on mobile Comment by Phil June 2023
  • With a header from the theme option, achieving that is impossible. You would have to use the Header Builder for that. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in I cannot put the switch language (WPML) in the mobile/tablet header Comment by Phil June 2023
  • Hi, I can see that you changed the template for your post. Do you still need help with that? Best regards
    in Adjusting Title, Blog Category and Tag link positions on Blog Comment by Phil June 2023
  • Hello, Did you assign this popup condition to the entire site, or did you select this popup in the page options? If not, please do that, and check if the problem persists. Best regards
    in open popup from button Comment by Phil June 2023
  • Hello, Did you set up item width in the Query Loop options? https://forum.muffingroup.com/betheme/uploads/033/ET7QAE1I6IHS.png Best regards
    in Query Loop Display Comment by Phil June 2023
  • Hello, Did you assign this popup condition to the entire site, or did you select this popup in the page options? If not, please do that, and check if the problem persists. Best regards
    in Popup and WPML Comment by Phil June 2023
  • The demo you downloaded uses the Header Builder, and you need to change the logo in the header template. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in I can't edit/change the options of the new demos Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Category products not all showing on front end Comment by Phil June 2023
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