Phil
Phil
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- Phil
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Hello, To upload a file with an ICO extension, please use the following plugin: https://wordpress.org/plugins/disable-real-mime-check/ If your favicon will still not work after that, please let me know. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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What about your WP, PHP, and Betheme version? We provide support through this forum or through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hello @ThomasAndBrenda, Yes, there is no change in that field. However, we are currently working on the post template builder, where you will be able to create any layout you want. Best regards
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Hi, Mega Menu works only with the header template made with the Header Builder. Please see the following video tutorial about this tool: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following video tutorial: https://www.youtube.com/watch?v=IPaUF8UEdz8 There you will find out how to customize it. Best regards
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Sorry, but I quite do not understand. Can you explain that greater, please? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that you have the newest version of Betheme installed. Thanks
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We had to update the tool responsible for single-page import on that demo. Please try again now. Also, notice that the element from your screenshot is based on the blog posts, and if you do not have any, it will not work. Best regards
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Good to see that found the root cause, and thans for letting know what was the root cause. Best regards
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Hey, This could mean your license key is used on multiple domains or not registered. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-th…
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Hi, At what width are you checking that? Slider Revolution has different breakpoints, so the display will be the desktop one if you check your slider above 777px width. https://forum.muffingroup.com/betheme/uploads/748/FLUDQQL89RFE.png If it is not …
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Did you try disabling plugins? Please also temporarily switch to another theme, like Twenty Twenty, and see if the same thing happens there. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Please clear your iPad cache, and check if the problem persists. Best regards
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Sorry, but I still cannot get to your FTP. https://forum.muffingroup.com/betheme/uploads/219/ZU5KUUNK9IOC.png Can you check that, please? Thanks
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You are using the demo that uses Header Builder. To change the logo, you need to edit the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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We have corrected it. Please check your website now. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, This demo uses the Header Builder, so all this stuff needs to be modified in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, Can you tell me what version of PHP and WP do you have, please? Do you have any plugins active? Best regards
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Hi, Instead of Portfolio Slider, please try to use the loop builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ Thanks
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To send it privately, please use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks