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Phil

Phil

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Phil
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  • Hi, It has already been fixed in the latest Betheme update, so please update it, and the problem will be gone. Thanks
    in Image Gallery popup slideshow counter error Comment by Phil May 14
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Deactive Comment by Phil May 14
  • Your server does not meet the theme requirements: https://forum.muffingroup.com/betheme/uploads/500/JW1S1XBWG9J5.png Please contact your hosting provider to increase these values to the recommended ones, and check if the problem persists. Thanks
    in Stucks on "Loading Builder.." Comment by Phil May 14
  • Hi, Please edit this Mega Menu template, and when you click on that element, you will be able to change the link there. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Best regards
    in How can I change the link on a menu item Comment by Phil May 14
  • Please send access to your website, so we can take a closer look at this. Thanks
    in Yoast Issues Comment by Phil May 14
  • Hi, No, there is no option to change it there. For a higher customization option, I suggest using Query Loop instead: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Number of columns in Blog Slider Comment by Phil May 14
  • This fix will be out in the upcoming Betheme update, so after it, it will be working for your other websites. It was just an unlucky coincidence, as there was a little bug in the function that was checking if any layouts existed. Best regards
    in Custom layouts are no longer visible in the menu Comment by Phil May 13
  • Hi, Thank you for providing such a detailed report and the specific code snippet found in your footer.php. This is a classic example of a "SEO Spam Injection" or "WordPress Backdoor," and the fact that it occurred on a site with …
    in Security incident with all my pages Comment by Phil May 13
  • 1) It means that some changes in your child theme are the culprit. Please contact your web developer regarding this. 2) I have passed it on to the dev team, and we will correct that in the upcoming update. Best regards
    in The Burger Menu no longer works after the update Comment by Phil May 13
  • You can set the background color for the menu items under the style tab of the menu element. https://forum.muffingroup.com/betheme/uploads/618/85D83CJYAP2C.png But adding this triangle on hover would require writing a custom CSS code. Best regards
    in Does the client require a BeTheme using the old HTML layout? Comment by Phil May 13
  • You can leave it enabled. It does not have an influence on the YOAST integration. Best regards
    in Yoast Issues Comment by Phil May 13
  • I received your private message, but you did not attach a link to your website anywhere. Can you send it here so I can access your WP panel, please? Also, the FTP access you sent does not work: https://forum.muffingroup.com/betheme/uploads/948/C4MIW…
    in Stucks on "Loading Builder.." Comment by Phil May 13
  • Still no difference: https://forum.muffingroup.com/betheme/uploads/953/EG73T4GXPK2A.png https://forum.muffingroup.com/betheme/uploads/868/97HIR8MCZOXM.png Do you not have any regional restrictions set on your server? Best regards
    in Cookie Consent is not showing on website, even after enabling it Comment by Phil May 13
  • Padding does not accept negative values. It should be a low value above zero. Also, please purge the cache after your modification. Best regards
    in How can I make the menu items in screenshot to be on the same line? Comment by Phil May 13
  • You must ensure that Use-built-in fields are disabled in Betheme -> Theme options -> SEO: https://forum.muffingroup.com/betheme/uploads/449/LXCMQ7QN3MM9.png Regarding the Builder -> SEO option, with the new integration, you do not have to u…
    in Yoast Issues Comment by Phil May 13
  • I am glad to hear that. So, after an update, everything is working correctly now? Can I help you with anything else? Best regards
    in Popup not firing on blank page template Comment by Phil May 13
  • You can use the boxed layout. Inside the builder, use 3 wraps: 1/4, 1/2, and 1/4. Use a menu element in the wrap on the left, and build the rest. To get rid of the header, you can create a header template without any content. https://support.muffing…
    in Does the client require a BeTheme using the old HTML layout? Comment by Phil May 13
  • Hi, This is a hero slider made with the Slider Revolution. Please edit this slider, and add this wavy border to the bottom of it. Thanks
    in Insert a wavy border below the slider Comment by Phil May 13
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
    in The Burger Menu no longer works after the update Comment by Phil May 13
  • Hi, No, we did not notice any problems with YOAST integration. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and specify wher…
    in Yoast Issues Comment by Phil May 13
  • We will add an option for that in the Filters element in the upcoming update. Best regards
    in Product Filters: Only show relevant options to current category Comment by Phil May 13
  • Please edit your header template, open Menu element settings, and reduce the menu items paddings on the sides: https://forum.muffingroup.com/betheme/uploads/185/0SPB60AFVPMA.png Best regards
    in How can I make the menu items in screenshot to be on the same line? Comment by Phil May 13
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
    in Stucks on "Loading Builder.." Comment by Phil May 13
  • Hi, Our API tool is for checking already registered licensese or deregistering them. If you want to register your license, you must do it through Betheme -> Dashboard: https://support.muffingroup.com/documentation/installation-updates/#theme-regi…
    in Help I have 2 licenses| Comment by Phil May 13
  • It means that it is not a Betheme-related issue, and we are not able to help you with that. Please contact the Contact Form 7 authors regarding this. Best regards
    in Emails not arriving from Contact form 7 Comment by Phil May 13
  • You did not have any logo set in the theme options: https://forum.muffingroup.com/betheme/uploads/001/W768JVHPV2U7.png I have set it up, purged the cache, and it displays correctly: https://forum.muffingroup.com/betheme/uploads/546/QSJP4YATPUDP.png …
    in I'm having two tricky problems with my website: Comment by Phil May 13
  • We have corrected it on your website. Please check it out now. Best regards
    in Custom layouts are no longer visible in the menu Comment by Phil May 13
  • You did not attach FTP credentials as I asked. Please send another message with complete information. Also, please tell me which page uses a layout. Thanks
    in Custom layouts are no longer visible in the menu Comment by Phil May 12
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in A line extends beyond the boxed layout. Comment by Phil May 12
  • Hi, I am sorry, but I do not quite understand what your goal is. Could you explain that in more detail, please? I want to avoid any misunderstandings. Thanks
    in Does the client require a BeTheme using the old HTML layout? Comment by Phil May 12
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