Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You can reduce wrap padding for mobile view. https://forum.muffingroup.com/betheme/uploads/956/D1QMK8KZ9ALJ.png Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Thanks
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So instead, use the CSS code I have sent, but remove :not and put there the category you want to hide. .tabs_wrapper .column_filters:nth-of-type(1) .blog_wrapper .post.category-bambini-fava{ display: none; } Best regards
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Please send us WordPress dashboard access to your staging domain privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link…
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I will answer your topic. Best regards
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In the blog shortcode, you can choose which category you want to display: https://forum.muffingroup.com/betheme/uploads/862/C1X561PK300B.png But you can also use a CSS code: .tabs_wrapper #tab-6483015b02728-2 .column_filters:nth-of-type(1) .blog_wra…
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This error message refers to the WP function, and we do not have an influence on that. WordPress is still in beta compatibility with PHP 8.1 and 8.2, so it might show such notices. https://make.wordpress.org/core/handbook/references/php-compatibilit…
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Please head to the link we provided below, where you will find all the information on how to update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
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You can translate it with WPML string translation. Footer widgets are localized in the block-widget domain. https://forum.muffingroup.com/betheme/uploads/944/YIV3HD6PM2JI.png Best regards
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Please go to Betheme -> Theme options -> Performance, enable the option to load styles inline in the header, and check if the display is better then. https://forum.muffingroup.com/betheme/uploads/666/QIPBIME31ANA.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, please activate some other theme like Twenty Twenty, and see if the same thing happens with it. Thanks
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Hi, Unfortunately, we do not have influence in that field. Envato manages licenses to purchase, as well as discounts, so with that question, you should rather contact Envato support instead. Best regards
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Assigning a shop page is a standard procedure for all websites that use WooCommecere, but thank you for your suggestion. We will consider updating this, as you mentioned, to avoid confusion. Best regards
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Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and there you will be able to disable that. https://forum.muffingroup.com/betheme/uploads/991/UACLNCB3ZJ4D.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Can you attach a screenshot showing what you refer to, please? I can see images on the mobile view of your website. https://forum.muffingroup.com/betheme/uploads/229/G33UT6ZDN56K.png Also, please do not publicly share your license key on the …
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Hello, What version of Betheme, PHP, and WP do you have? Did you try disabling your plugins to see if one of them does not cause it? If not, please do that. Best regards
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Hello, You can save page templates with the templates and import/export features. See the following links about that: https://support.muffingroup.com/how-to/how-to-use-templates/ https://support.muffingroup.com/how-to/how-to-import-export-muffin-bui…
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set up some height value. https://forum.muffingroup.com/betheme/uploads/213/MT1AKUV1JMQN.png Best regards
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Hi, Do you have the newest version of Betheme installed? If not, please update it. Also, please go to Betheme -> Theme options -> Global -> Advanced, and switch the BeBuilder data storage to Serilized (the first one). https://forum.muffingr…
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WordPress does not have caching functionality built-in, so I would rather say that it was caching plugin installed on your WP, browser cache, or some caching on your server. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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In the Post options, you can enable the builder template to erase all content on your post except what you put in the BeBuilder and recreate your layout with a page template and dynamic data. https://support.muffingroup.com/how-to/how-to-use-templat…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
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Hi @esc095, The fix that we implemented on the OP website will also be released in the upcoming update. Best regards
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Hi, Thanks for reporting. I have passed this to the dev team, and we will take a look at this problem. Best regards
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Hi, Please turn off all of the plugins, and check if the problem persists. Moreover, head to Betheme -> System status and ensure that your server meets theme requirements. If this will not help please send us the WordPress dashboard and FTP acces…