Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, The files responsible for that are header.php and header-shop.php. Best regards
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Hello, Sections in the header builder are, by default, transparent so that you can leave them without any background. Also, set up Position to Absolute and Body offset to No in the Header Options. https://forum.muffingroup.com/betheme/uploads/054/MB…
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Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
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Hello, There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly. Your htaccess can redirect your website to http, so you should edit it and …
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Hi, Can you change your video permissions to be visible for all with a link, please? Anyway, do you want to have a sticky add-to-cart button, or a button for something else, there? Please see the following video tutorials: https://support.muffingrou…
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Hi, Please open the Header Options, set the Position to Absolute, and set the Body offset to No. https://forum.muffingroup.com/betheme/uploads/792/3B9OVNOU8SX1.png Thanks
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I uploaded a video to your media library showing that it works properly. Please check it. https://forum.muffingroup.com/betheme/uploads/907/WXSRLXR73GHI.png Thanks
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Hi, Can you tell me how you downloaded a backup, please? Did you use some tool/plugin for that? Best regards
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Hi, There is no option for that. If you would create a template at full width, it might completely break on the page if you put it in a smaller width because of spacings and the width of elements inside. That is why you need to set up the wrap width…
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Hi, I have passed this to the dev team, and we will take a look at this problem. When I know anything, I will let you know. Best regards
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As you downgraded your Betheme, can I update it to the newest version to properly check this problem? If you do not want to do it on your live site, you can create a staging domain with a copy of it. https://support.muffingroup.com/how-to/how-to-set…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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It means that it was a WPBakery issue. Anyway great to see that you handled it. Best regards
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No, it will not affect your production site anyhow. Best regards
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We had to correct one file in the theme files. If you want to apply this change on your other website, copy betheme/muffin-options/fields/visual/field_visual_vb.js from the domain where we corrected it to your second one. Best regards
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1) Use a regular search field or search icon, and activate live search in the theme options. https://forum.muffingroup.com/betheme/uploads/753/44YEV1IC5GXP.png 2) Does it happens on particular products, or have you already handled it? It looks like …
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Hi, You need to install the Classic Editor plugin. Please head to the following link: https://wordpress.org/plugins/classic-editor/ Best regards
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Hi, Can you send a link to this plugin site, please? Thanks
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Please send us WordPress dashboard access through the contact form on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete data will result in a lon…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Sure. Here you go: @media only screen and (max-width: 767px){ #Top_bar.is-sticky #logo img{ height: 35px; } } Best regards
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Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and ensure that you have featured image set to show. https://forum.muffingroup.com/betheme/uploads/089/1FPQS4H54L3P.png Moreover, check individual post settings. htt…
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We have corrected it on your website. Please check it out. Thanks
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Sure, here you go: @media only screen and (max-width: 767px){ #Top_bar #logo img{ height: 45px; } } Best regards
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Hi, Please go to Appearance -> Customize -> WooCommerce -> Product Catalog, and set the default product sorting to Sort by the most recent. https://forum.muffingroup.com/betheme/uploads/199/C4AVACAOCO5Y.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can remove it by checking to Hide the Subheader in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/625/1Y8K6Q9LQI3W.png Best regards
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Based on the Google Translator on your topic in the WPML forum, I am sorry if I confused anything. You can temporarily deregister your license key from your domain and register it on the one provided by WPML support. When you finish, deregister it f…