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Phil

Phil

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Phil
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  • We have corrected it. Please check it out. Also, you did not have background colors for the mega menu and header, so these templates were transparent, and I set up a white background for them. https://forum.muffingroup.com/betheme/uploads/497/DGGAMW…
    in My Header and Mega Menus not showing on live site Comment by Phil June 2023
  • I can see that your mobile logo is already 50px high. https://forum.muffingroup.com/betheme/uploads/160/3VLK4MQCH3PE.png Did you handle this in the meantime? Best regards
    in Header Logo size Mobile Version Comment by Phil June 2023
  • You can hide the button and move content down by setting header height in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/315/LGWQU2SHSZYT.png Anyway, if you prefer to change this …
    in Hide category on single product page Comment by Phil June 2023
  • Hello, As you accurately noticed, we do not support this plugin, so we cannot help you with that. You can read in our documentation that it is best to contact the plugin author in this situation. Best regards
    in BeBuilder - Cannot save changes after updating from 27.0.3 Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Be Builder text blocks Comment by Phil June 2023
  • Most likely, it is indeed some bug in the plugin. In that case, you should contact the plugin author to resolve that. Best regards
    in Slider Revolution: Editor not working (blank screen after "loading > preparing data" Comment by Phil June 2023
  • It is a Portfolio page. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-and-portfolio-pages/ It is a bit old, but the principle of creation is still the same. Best regards
    in problems Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Performance update Comment by Phil June 2023
  • If you mean the switcher between light and dark mode on the live site, then no, there is no option to achieve that. Best regards
    in Compare Products Comment by Phil June 2023
  • 1) This page is a product template. https://forum.muffingroup.com/betheme/uploads/311/BG37YM338XS8.png I do not quite understand what the problem is because it is a template you created. Can you explain that greater, please? 2) The store page displa…
    in How to edit the template Comment by Phil June 2023
  • The text that shows on hover of your portfolio projects is an excerpt. Edit your project pages, and change the text in the WP editor or in the excerpt because it is taken from one of these two places. https://forum.muffingroup.com/betheme/uploads/26…
    in Portfolio Comment by Phil June 2023
  • Your website has coming soon enabled. Can you disable it for a while? Thanks
    in logo changed but will not updated on frontend Comment by Phil June 2023
  • Hi, 1) Please see the following link: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ There you will find out how to handle this. 2) Can you tell me where you want to verify your license, please? Thanks
    in problems Comment by Phil June 2023
  • Hello, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in Live site not displaying the formatting visible on the backend in BeBuilder Comment by Phil June 2023
  • There is no other option to achieve that. Also, if there would be some kind of converter, it would also change the structure of the HTML to Header Builder. Best regards
    in Use 'Classic' Header or 'Stack Left' Header as a base for Custom Header Template Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header Logo size Mobile Version Comment by Phil June 2023
  • Hi, It seems to be related to your server. Please get in touch with the hosting provider, and ask them to take a look at this problem. Best regards
    in Website keeps deleting my new post and updates to page Comment by Phil June 2023
  • Hi, You can use global sections or global wraps. Please see the following video tutorial about it: https://support.muffingroup.com/video-tutorials/global-sections-wraps/ Best regards
    in Content to add in some pages (maintained centrally) Comment by Phil June 2023
  • Hi, Open the page options of the home page, and there you will find an option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/136/QXR5NMPTTYXO.png Best regards
    in How to hide the slider revolution in Default theme Comment by Phil June 2023
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Displace footer on z-index Comment by Phil June 2023
  • Hi, Please check if the same thing happens with another theme, like Twenty Twenty. If it works properly with it, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/mu…
    in Slider Revolution: Editor not working (blank screen after "loading > preparing data" Comment by Phil June 2023
  • Hi, Did you set up Content Transparency? If not, please do that. This feature can be found below the background image. https://forum.muffingroup.com/betheme/uploads/196/XA19X1779PYO.png Best regards
    in Background image Comment by Phil June 2023
  • It is working now without www. I can see that you used WPBakery, can you please check if the same thing happens when switching to another theme like Twenty Twenty? Thanks
    in Hover-Box not working in Safari Comment by Phil June 2023
  • Done that, and everything displays correctly. Does it happen on a particular browser, OS, or screen resolution? Best regards
    in How to position section video in center Comment by Phil June 2023
  • I have changed the Subheader padding, and it looks like this now: https://forum.muffingroup.com/betheme/uploads/683/SRY4A15N0Y6U.png Please check it out. Best regards
    in Problème avec le Subheader Comment by Phil June 2023
  • Now it works, but it shows an empty catalog. Please change access for this user, so we can get to the WP catalog. Thanks
    in Products not showing up when changing filters Comment by Phil June 2023
  • Hi, Please do not create duplicate discussions. I answered you in the first topic you created. Thanks
    in Background image not visible Comment by Phil June 2023
  • I have reinstalled SR on your website, and it works correctly. https://forum.muffingroup.com/betheme/uploads/570/L418YTIL28R4.png Please check it out. Thanks
    in Revolution Slider not working: getting Ajax Error Comment by Phil June 2023
  • Hi @spiritoflifechurch, I received your message, but it does not contain a username and password for the WP dashboard, and FTP does not work. Please resend your message, but ensure that it contains all the required and correct data. Thanks
    in BeBuilder Stuck at Loading Page Content Comment by Phil June 2023
  • Hi, Thanks for reporting. I have passed it to the dev team, and we will take a look at this. For now, you can set it up in BeBuilder as a workaround. Best regards
    in Global wraps Comment by Phil June 2023
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