Phil
Phil
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- Phil
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If you want to contact us privately, use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Sorry, I did not see that you had edited your message. Go to Betheme -> Theme options -> Shop -> General, and set to hide the shop menu: https://forum.muffingroup.com/betheme/uploads/515/FQT0RLOVDUP8.png Best regards
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Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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Hi, Please disable all of your plugins and try to install it then. Moreover, go to Betheme -> System status, and see if your server meets theme requirements. Best regards
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I have made a test and added margins to first two wraps, and it works properly: https://forum.muffingroup.com/betheme/uploads/481/H3ITY2NQCOZW.png https://forum.muffingroup.com/betheme/uploads/727/8LGN02JE1OE0.png Should I proceed with some particul…
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Sorry, but as I mentioned in my previous message, it is outside the scope of our support. However, next week, we will be launching a service that allows you to request this kind of customization. Best regards
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I am sorry but I quite do not understand. Explain this in more details, please. Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, See the following article: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regard
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Even though these fields are empty, it does not mean that values are set to zero. Put zero there and recheck that. Also, except for the Icon wrapper, set it to the title. Best regards
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Hi, 1) It does not know. You must have connected Google Tag for that. https://forum.muffingroup.com/betheme/uploads/713/P0778H8TOEVZ.png All cookie information is present when you enable GDPR 2.0 in theme options. https://forum.muffingroup.com/beth…
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Hi, 1) Do you mean to add this to the parent menu item or to the mega menu? 2) It does not close because it is set to be visible to "on click". Change it to "on hover". Best regards
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When using sticky wrap, the whole content next to it should be placed in one wrap. So instead of dividing content on the right to different wraps, it should be placed in a single one. Like that: https://forum.muffingroup.com/betheme/uploads/909/NMQ7…
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I am glad I could help you. If you have any other questions or problems, feel free to ask. Best regards
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Hi, No, there is no option to exclude certain pages from the search, unfortunately. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. …
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You are editing the element. As I mentioned in my previous message, you should edit the wrap that contains this element. Colors are taken either from Betheme -> Theme options -> Colors, or from the Style and Advanced tab of the elements. Best…
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Hi, You can disable the Side cart in Betheme -> Theme options -> Shop -> Addons: https://forum.muffingroup.com/betheme/uploads/697/08HHPC0Q7ZRK.png Best regards
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Hi, Go to Betheme -> Theme options -> Global -> General, and change the Style to Simple: https://forum.muffingroup.com/betheme/uploads/768/VOPCRLG5NKKD.png Best regards
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Hi, Placeholder is an old element that is no longer used in modern demos. Now you should use positioning options, margins, and paddings. https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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Please check if you do not have any caching tool enabled on your server. If so, disable it and check if the problem persists. Thanks
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Thanks for letting us know. Have a great week too. Best regards
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Please attach a screenshot showing what you refer to. Thanks
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Hi, I do not see the behavior you describe. Anyway, go to Betheme -> Theme options -> Performance, set Builder local styles to Inline in header, and see if it is better: https://forum.muffingroup.com/betheme/uploads/168/S4278JCB82DN.png Best r…
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Edit the header template, open the settings of the wrap that contains the hamburger menu, and set horizontal alignment to right: https://forum.muffingroup.com/betheme/uploads/910/6IHBEE5LO8V1.png Best regards
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Hi, You can reduce the logo size in the Style tab by setting the Image width: https://forum.muffingroup.com/betheme/uploads/386/Z2X0Z6B0AU94.png About the spacing, try to adjust margins for the Icon wrapper or to the title: https://forum.muffingroup…
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Hi, Use the following CSS code and see if the problem persists: .products .product .image_wrapper .image-secondary{ background-color: #fff; } Best regards
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Hi, It is a part of the portfolio template. Go to the Templates tab and edit it. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards