Phil
Phil
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- Phil
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Hi, Are you using a header from theme options or a header template made with Header Builder? Can you attach a link to your website, please? Thanks
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, The site you have sent a link to does not use Betheme. https://forum.muffingroup.com/betheme/uploads/959/Z69C57U32BHA.png Are you sure that you contacted the correct support? Best regards
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You need to create a second menu for mobile display where you add the submenus and assign it in the Header template. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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When you create a template, shop, or single product and click the update button, the popup will appear. https://forum.muffingroup.com/betheme/uploads/814/9ZINON60H9XX.png Here you can choose to which category you want to assign it. Created templates…
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Hello, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Thanks
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Yes, that is right. After thumbnail regeneration, images should change their sizes. Best regards
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Hello, Please, turn off all of the plugins, and try to import that pre-built website again. Moreover, if you use a child theme, switch to parent, and recheck it. Also go to Betheme -> System status, and ensure that your server meets theme require…
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No, the blog does not have this option, unfortunately. Best regards
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Hi, This demo uses Header Builder, and you should change it there. See the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, We do not have an element with such functionality, but you can set up an image as a wrap background, put it inside a Column Text element, and write a custom CSS code to show it on hover. It should look like this: https://forum.muffingroup.com/be…
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For that, you should contact Envato support instead because they manage license key distribution and generation. Best regards
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Hi, Please put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .mfn-header-tmpl-menu-sidebar .mfn-header-tmpl-menu-sidebar-wrapper { flex-wrap: wrap; } Check if the problem persists when you add it. Best …
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I can see that you use the Elementor template on which we do not have influence. In that case, you should contact Elementor support instead. Best regards
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In theme options, you have the Srcset option enabled. https://forum.muffingroup.com/betheme/uploads/131/5BAZLRAFWSP3.png With it, you cannot choose image sizes. I have disabled it and saved your theme settings. Now when you regenerate images the dis…
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Edit your portfolio page, and change the template to Builder in the Page Options. https://forum.muffingroup.com/betheme/uploads/128/M69QVGM5MZES.png Best regards
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It is a WP functionality on which we do not have influence, so unfortunately I cannot help with that. However, I found the following link https://github.com/WordPress/gutenberg/issues/5338. Hope it will be useful for you. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, You can create them as Portfolio pages, and in Theme options, you can choose where you should lead the Project link. https://forum.muffingroup.com/betheme/uploads/135/CGCO8Y570L93.png When you create pages with all their data, set up the Details…
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Use the following CSS code: .widget_categories ul{ background-color: #213705!important; color: #052137!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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I have created a copy of your sections and adjusted the settings to change the display. https://forum.muffingroup.com/betheme/uploads/881/0ZVDPD1YHF37.png Please see them, and analyze the changes I made to them. In short, I removed deprecated settin…
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Hello, Please go to Betheme -> Theme options -> Colors -> Content, and change the Theme color. https://forum.muffingroup.com/betheme/uploads/391/IM6KCZGHK6G3.png Best regards
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In Theme options, you had templates deactivated. https://forum.muffingroup.com/betheme/uploads/617/HTNYQOIMXI8F.png I have activated it, and now you can access Header Template. Moreover, one of your plugins interferes with Header Builder. When I di…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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@ivanguinea, Is atrafisioterapia.es your website? If yes, I can see that demo on this website is imported correctly, and only the Home page was not assigned in the WP settings. https://forum.muffingroup.com/betheme/uploads/461/FRQHML94FI68.png Best …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We are not able to diagnose it at the moment. TGMPA shows the correct currently installed version. You can check that here: https://gtsdrilling.com/wp-admin/admin.php?page=be-tgmpa. However, the update process, which is on the WordPress side, confus…
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Hello, Making anchor links (in the menu or not) is simple as creating regular links. Please head to the documentation, where you will find all the required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-pag…