Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,031
Last Active
Roles
Moderator

Comments

  • Please send us WordPress dashboard access through the contact form on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete data will result in a lon…
    in Mobile Design Comment by Phil May 2023
  • Soon we will release an update with this option. When it is available, update your Betheme, and set up the setting from my screenshot. Best regards
  • Do not be sorry, and I am here to help you. However, please tell me what you want to achieve now. I do not want to misunderstand you. Thanks
  • @ivanguinea Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a li…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • I received your message, and everything works, but there is one problem. The user you have sent credentials to does not have admin rights. Please change it, and we will be able to check that. Best regards
  • Hi, You can stop updating Betheme and stay with an older version, but I highly do not recommend it because you will not have access to new demos, features, and security updates, and if something does not work, we will not be able to help you. If som…
  • Hi, 3) You can use the Export/Import feature available in the builder. Please see the following link about this feature: https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
  • The wrap background also works properly for me. https://forum.muffingroup.com/betheme/uploads/971/0YRK4M4MTFCV.png Can you attach screenshots showing how and where you want to set it up, please? Thanks
  • https://forum.muffingroup.com/betheme/discussion/comment/235606#Comment_235606 You can use any "dummy" email like [email protected] for the user creation. https://forum.muffingroup.com/betheme/discussion/comment/235621#Comment_235621 Great …
  • Hi, Did you check your page? Is it as the error message says, and this widget does not work on the page where you placed it. Can you attach a link to that page, please? Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • It seems that recaptcha interferes with this widget and causes this problem. https://forum.muffingroup.com/betheme/uploads/513/NGR86OVHWCNP.png Please disable it, and check if the widget works correctly then. Thanks
    in price filter Comment by Phil May 2023
  • Did you update Betheme or replace the theme package in the meantime? It might erase the change we implemented on your website. This fix will also be implemented in the upcoming update. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You can use the Offer Slider element or vertical Tabs for that. See the following links showing how they look and work: https://muffingroup.com/betheme/elements/offer-slider-thumb/ https://muffingroup.com/betheme/elements/tabs/ Here you can check ho…
    in Feature Query Comment by Phil May 2023
  • Hello, You can use these two builders on one website, but I do not recommend mixing them on one page. It might cause unpredictable problems, so if you start creating a page with BeBuilder, I recommend finishing it with it. Best regards
    in Page Builders Comment by Phil May 2023
  • Hi, If you want to show it on the home page only, do not set any conditions, but choose it in the home page settings. https://forum.muffingroup.com/betheme/uploads/305/B0IA2NEN6VBB.png Best regards
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, We did not move this option. It is still in the same place as it was. https://forum.muffingroup.com/betheme/uploads/796/83VPO5VIZJOY.png Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • You need to move it on the page, not in the template. In the Global section template you cannot set up its position on the page. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • You can use the single-page import feature. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
  • Great to see that. Is there anything else I can help you with? Best regards
  • The file responsible for that is betheme/includes/woocommerce-cart.php. Best regards
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.