Phil
Phil
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- Phil
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1) For a PSD, please send us your request privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. 2) To check the footer, I will need your WP dashboard. Please send it privately thru the contac…
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No, it will not impact the site. You will only not have access to theme options and to bundled plugin installation until you register your license key again. Best regards
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Hello! A license could be the reason for this problem. Please head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. There you will find instructions and a link to…
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Hi, It’s because of the CORS library, which hasn’t been installed on your server. For more details about the CORS, you can read http://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will be…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is hard to determine, but there is a possibility that some browser extension you have installed could interrupt it. If this happens again, please try on a different browser. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muff…
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Sorry, but on my iPhone 12, the sidebar appears at the top. https://forum.muffingroup.com/betheme/uploads/017/L4X1AQ47RNQL.png What device do you use for testing? Best regards
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No problem. If you have any additional questions, please let me know. Thanks
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I have checked your website, but the button stays inactive. https://forum.muffingroup.com/betheme/uploads/787/C5I9T9M4YFEH.png I can see that you have a caching plugin active. Please check if the button is still highlighted when you clear your cache…
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It should be available today. Best regards
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Hi, We did not prepare BeBuilder to work on an iPad, which is configured only for desktop use. If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113…
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We will try to replicate it in our environment, and when we find the root cause, we will implement fix for that on your website. Best regards
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my server has no backup but I have that I THINK is a backup file. Are you sure about that? Did you contact your hosting provider regarding this? Usually, hostings create safety backups of websites. The file you sent does not seem to be a complete ba…
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Hi, On pages without featured images, use the following CSS code: #Header{ min-height: 0!important; } Put it in the Custom CSS field in the Page Options. https://forum.muffingroup.com/betheme/uploads/082/XCG3XVOE0GPZ.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Instead previous code, you can use the following one: .woocommerce .products .outofstock .button{ display: none!important; } Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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We need to investigate it further, and we need you to send FTP access. Please send it as you did with the WP dashboard. Remember to attach a link to this forum discussion. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I do not see this space. https://forum.muffingroup.com/betheme/uploads/919/CUESESE8HA6B.png What device do you use for testing? Best regards
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Probably our changes did not save. However, I updated Betheme on your website containing fixes for these problems, and it is correct now. https://forum.muffingroup.com/betheme/uploads/195/MWYZEGUDPEET.png https://forum.muffingroup.com/betheme/upload…
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Hi, Can you tell me which pre-built items you refer to, please? Do you mean pre-built sections? Best regards
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I have used Builder -> SEO option without any problems on your home page. Can you check it out, please? Thanks
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Please go to Betheme -> Theme options -> Global -> Logo, set the height value to 190, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/060/E040EGD42JLL.png Best regards