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Phil

Phil

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Phil
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  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
    in Conflict between BeTheme Woocommerce and Tutor LMS Pro Comment by Phil April 2023
  • Hi, In WP Panel, open the Pages tab, and check if you do not have this page doubled, as on the following screenshot: https://forum.muffingroup.com/betheme/uploads/549/WQ7Q6JCI0QIQ.png If you do not see it, please, turn off all of the plugins, refres…
    in The title of the store page cannot be modified, always displaying shop, and there is an additional p Comment by Phil April 2023
  • Hi, This should be achievable with some plugins. You can find a list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility And I think that the best to do this job would be Toolset. https://toolset.c…
    in Looking forward Comment by Phil April 2023
  • Please go to Betheme -> Theme options -> Colors -> Content, and change the Theme color. https://forum.muffingroup.com/betheme/uploads/971/R7XX74A4POTB.png Best regards
    in Change color of the number in the circle above the cart icon does not work Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile Phone Icon Comment by Phil April 2023
  • Hi, Do you have your header made with Header Builder? Mega Menu works only with Header Builder templates. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Megamenu not working Comment by Phil April 2023
  • Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set up some height value. https://forum.muffingroup.com/betheme/uploads/657/YALODU022CT9.png After the display should be correct. Thanks
    in Subheader shifting Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Facing error when doing installation Comment by Phil April 2023
  • Hi, Do not worry about the category I moved it to the correct one. ? If even the styles from a standard WP editor do not work, it could mean that your server blocks it. Please contact your server administrator, and ask about this problem. If she/he …
    in Style and Advanced edits not saving Comment by Phil April 2023
  • Hello @TentPeg, Did you try adding the missing code, as I showed in my last message? The file shown on the screenshot is wp-config.php. Best regards
    in BeTheme options dont work Comment by Phil April 2023
  • Hello! Please do not post your license key here, because others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed witho…
    in Purchase code already used. Comment by Phil April 2023
  • Please see the following link: https://wordpress.org/documentation/article/debugging-in-wordpress/ There you will find a clear explanation of what it is and how it works. Thanks
    in Updating WP to Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access thr…
    in BeBuilder stops working Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Mobile menu Comment by Phil April 2023
  • Hi, So you handled it? Does this or any other problem appear? Best regards
    in Error after 26.8.x update Comment by Phil April 2023
  • Please, check the following link. There you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your website load …
    in Header Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problem with updating theme colors Comment by Phil April 2023
  • Sorry, but we cannot take responsibility for all available plugins for WordPress. Many of them have their own styles and functions that affect our theme, and it is simply impossible to be compatible with everything. On our documentation, you can rea…
    in Cookie photo Comment by Phil April 2023
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Popup Builder - popup activate onclick button/link Comment by Phil April 2023
  • Hi, It is assigned in the slider, and can be edited with Slider Revolution. https://forum.muffingroup.com/betheme/uploads/250/OAC71XQGL63L.png https://forum.muffingroup.com/betheme/uploads/257/BXJ8JAIUTN04.png Best regards
    in How do you change the preset loader? Comment by Phil April 2023
  • Your website looks like this to me: https://forum.muffingroup.com/betheme/uploads/158/LM088R0A36ET.png Please clear your browser cache, and check if the problem persists. Moreover, there is a possibility that your website changes the URL from http t…
    in Import Theme COSMETICS 3 Comment by Phil April 2023
  • Hi, The colors you changed are for Action Bar, not for Side Slide. To change the Side Slide, please, navigate to Betheme -> Theme options -> Colors -> Menu, and scroll down to the bottom of options. https://forum.muffingroup.com/betheme/upl…
    in Mobile menu colors not consistent with what has been set in admin Comment by Phil April 2023
  • You can import theme options only from that demo site by choosing particular data. https://forum.muffingroup.com/betheme/uploads/912/ZPXU4SPF1A2H.png Remember to skip the database reset to not lose pages, posts, media, etc. But for all settings you …
    in Change layout Comment by Phil April 2023
  • Hi, Your website has coming soon enabled. Can you disable it for a while, please? Thanks
    in Attributes don't display correctly on product page Comment by Phil April 2023
  • Now it you should be able to change that. Please check it out. Thanks
    in Home page has disappeared Comment by Phil April 2023
  • @hakan6ok, It is a Woocommerce related issue. I switched to another theme (Twenty Twenty-Three), and the same thing happened, meaning it is not connected to Betheme. https://forum.muffingroup.com/betheme/uploads/071/MGN9VXTD475D.png When I switched …
    in My Addresses text is not visible and how to change the default button color? Comment by Phil April 2023
  • Hi, Thank you very much for reporting. We have corrected it now. Best regards
    in wrong popup builder link Comment by Phil April 2023
  • This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#la…
    in Having issue with my updates due to license not appearing on the page Comment by Phil April 2023
  • Please put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .sold-individually .quantity{  display: none; } I also passed this on to the dev team, and we will fix it in future updates, so this CSS will not b…
    in Remove quantity button when product is set to 'Limit purchases to 1 item per order' Comment by Phil April 2023
  • Hi, The logo can be changed in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/654/DXG33FHB4GA6.png The buy now button can be removed in Betheme -> Header & Subheader -> Extras. https://fo…
    in Remove Be builder and "buy now button in menu bar Comment by Phil April 2023
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