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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Change color of the number in the circle above the cart icon does not work Comment by Phil April 2023
  • Hello, Do you still have access to your previous domain? If yes, please, use the Duplicator plugin to migrate your website. https://wordpress.org/plugins/duplicator/ We used it many times and never had problems with it. Best regards
    in Change layout Comment by Phil April 2023
  • Sorry for this situation, but we must keep working on multiple tasks simultaneously. However, I can assure you that our team keeps looking at this. Best regards
    in Auto-update is on but the theme doesn't update Comment by Phil April 2023
  • Hi, Can you attach a screenshot showing which images are missing, please? Everything seems correct to me. Thanks
    in Import Theme COSMETICS 3 Comment by Phil April 2023
  • Hi, Do you have the newest version of Betheme installed? If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be…
    in Custom fonts not available in the BeBuilder Comment by Phil April 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Page edits not "sticking" Comment by Phil April 2023
  • You need to put the Popup ID in the field appropriate for that. https://forum.muffingroup.com/betheme/uploads/635/K3MXDDATDBSS.png https://forum.muffingroup.com/betheme/uploads/099/U9D1VQABRTHQ.png Best regards
    in Popup Builder - popup activate onclick button/link Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Remove quantity button when product is set to 'Limit purchases to 1 item per order' Comment by Phil April 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in Colors, sections not updating in the browser Comment by Phil April 2023
  • Hi, It is a little problematic at the moment in BeBuilder, and we have plans to improve that. At the moment, I can only suggest using images with the same height or setting them as wrap backgrounds. https://forum.muffingroup.com/betheme/uploads/560/…
    in Images with same height Comment by Phil April 2023
  • 1) Section that contains this image has top padding. https://forum.muffingroup.com/betheme/uploads/250/JY64STSZAGDD.png Edit this section and set this padding to zero in the Advanced tab. 2) Open options of the Image element, and in the Advanced tab…
    in Image take the full heigh of the column Comment by Phil April 2023
  • 1) Please go to Betheme -> Theme options -> Colors -> Menu, and there you can set up color for the active page. https://forum.muffingroup.com/betheme/uploads/766/7YVZVYEKLHE3.png 2) Menu breakpoint can be set in Betheme -> Theme options …
    in Menu (burger icon and active page) Comment by Phil April 2023
  • Great to see that you managed that. Regarding your question about the customization of templates for your projects, we do not offer such a service, but you can ask on our FB group, and I am sure that you will find there Betheme experts willing to he…
    in Can not see or edit page top (Slider) in admin – Everything up to date Comment by Phil April 2023
  • Hello, 1) For that, you can use a portfolio with a Masonry hover details layout. https://forum.muffingroup.com/betheme/uploads/020/QICKTFG8VY4J.png You can check how it looks and works on the following demo: https://themes.muffingroup.com/be/interio…
    in Image Gallery Showcase with Text Comment by Phil April 2023
  • Always happy to help. ? If you have any other questions or problems, feel free to ask. Best regards
    in Styling question for blogs Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Remove elements from pages Comment by Phil April 2023
  • Hi, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ 2, 3) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will …
    in How to change in header phone and email Comment by Phil April 2023
  • Hi, The regular button should work properly in the popup. https://forum.muffingroup.com/betheme/uploads/121/L9HHM7Q8XYPK.png Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be…
    in Popup Builder - popup activate onclick button/link Comment by Phil April 2023
  • Hello, What plugin do you want to install? Please describe what you want to achieve in more detail. Thanks
    in was able to unzip the package. No plugins found. Comment by Phil April 2023
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
    in Cookie photo Comment by Phil April 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in wpml :icon doesnt in the menu Comment by Phil April 2023
  • Hello, I have checked your website, and the slider appears on home page. https://forum.muffingroup.com/betheme/uploads/256/5V96WT6WE2I5.png Did you handle this in the meantime? You can install and update the bundled plugin from Betheme -> install…
    in Home page not displaying Revolution Slider, all other pages function correctly Comment by Phil April 2023
  • Please see the following link: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ There you will find out how to handle this. Best regards
    in Checkbox in contact form isabove the text Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Home placeholder on my image? Comment by Phil April 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Action bar in Header builder Comment by Phil April 2023
  • Sorry, I overlooked that. I have checked your product, and everything is clickable, and the images are visible. https://forum.muffingroup.com/betheme/uploads/669/Z3D0YBYKOWXW.png Are there any steps to reproduce this issue? Best regards
    in WooCommerce Additional Variation Images Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, as you did previously with link to website http://themeforest.net/user/muffingroup#contact. Please attach a link to this forum discussion. Sending incorrect or incomplete dat…
    in Best Way to remove unused CSS Styles Comment by Phil April 2023
  • We have corrected it. Please check it out. Best regards
    in Product filter layout Comment by Phil April 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-build-forms-with-contact-form-7-betheme/ It shows an old version of our builder, but the basis of creation is still the same. Best regards
    in Adding contact form block? Comment by Phil April 2023
  • Please try again, and now it should work properly. Best regards
    in Issue with changing theme options from WordPress backend Comment by Phil April 2023
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