Phil
Phil
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- Phil
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Comments
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The problem was that you put value beyond the scale on one field. https://forum.muffingroup.com/betheme/uploads/353/S8UTM4O8R5YP.png We have corrected it. Please check it out. Best regards
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Hi, Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the…
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We are checking it out now. Sorry for the long response, but I was waiting for complete data, and there were Easters that stretched everything. Best regards
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We have updated it. Please check it out. Best regards
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We need to take a deeper look into this and need your FTP access. Please send it as you did with dashboard access, and remember to attach a link to this forum discussion. Thanks
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This one custom post type did not have image selcted. https://forum.muffingroup.com/betheme/uploads/279/XNJTFSTKZYYS.png https://forum.muffingroup.com/betheme/uploads/459/1AWU57PFXU2S.png I have chosen it, and it appears correctly on the website. ht…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please update our Betheme to the newest version. Thanks
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In your custom CSS field, I placed a code that fixes it. I have passed this problem to the dev team, and we will also correct it in the next updates. Best regards
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Good to see that you managed to solve it. Please, let me know if I can help with anything else. Best regards
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Hi, Please go to Appearance -> Menus, select the menu where you want to show the language switcher and click on the button to add it. https://forum.muffingroup.com/betheme/uploads/674/JO19L700TEIN.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. Thanks
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I would rather mean this plugin functionality, so I would recommend a replacement for that. If you need this particular plugin, the best way is to contact the author, as you did. However, if this plugin is available on the official WooCommerce websi…
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Hello, MYSQL does not recognize PHP serialization, so unfortunately, this will not work. Best regards
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Unfortunately, there is no workaround for that. You need to enable pagination or load more button. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hello, You can handle that in the menus area. Please see the following link: https://support.muffingroup.com/documentation/menus/ Best regards
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Hi, Sorry, but I do not understand. Please rewrite your message in English. Thanks
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Hi, You can find a list of all available icons on the following link: https://muffingroup.com/betheme/elements/icons/ Best regards
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Headers made with the first version of the Header Builder are placed in WP Panel -> Betheme -> Header Builder, and new ones are placed in WP Panel -> Templates. There is no option to export the layout from the previous version because they …
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Hi, To achieve that, you must use mask shapes. See the following video tutorial: https://support.muffingroup.com/video-tutorials/mask-shapes/ Best regards
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
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Hi, It is because top padding is added to the Content. Please see the following link showing how to handle that: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Best regards
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Glad I could help. Do you have any additional questions or problems? Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, It is hard to determine the perfect size for the logo. The higher resolution, the better quality, but it will also weigh more and load longer in weaker connections. However, if possible, I highly recommend using the SVG extension. As this extens…
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Hi, You can achieve that with sections in Header Builder. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Did you check the video I sent you? If not, please do that. In the page options, you can also set up a background for a regular Subheader. https://forum.muffingroup.com/betheme/uploads/740/QN7CSWPBKZ7S.png Best regards
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Glad I could help, and thank you. ? Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, keep minifying plugins off because I need to take…
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1) We are close to releasing the popup builder, so soon, no popup plugin will be necessary. ? 2) Most of the SEO plugins should work properly, but you need to use Builder -> SEO option and disable built-in SEO in Theme options. https://support.mu…