Phil
Phil
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- Phil
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Comments
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One of your plugins causes it. After I deactivated them, everything worked correctly. To find the culprit disable them one by one. Best regards
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I am still receiving the same page. https://forum.muffingroup.com/betheme/uploads/626/C0QQKD8CMBDA.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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The root cause is your child theme. With the parent theme, it works correctly. https://forum.muffingroup.com/betheme/uploads/698/7ND9YV6FT6S8.png Best regards
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I need to take a look at your website to know what is happening and what might be the reason. Please send how I should edit the host file privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact,…
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If this CSS should be applied only for Case studies, use this CSS code: .single-portfolio #Subheader .breadcrumbs li:not(:first-child):not(:nth-child(2)):not(:last-child){ pointer-events: none!important; } Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
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Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and there you can change the image and remove the title. https://forum.muffingroup.com/betheme/uploads/696/FYL8Y5M3BRYB.png Best regards
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I can see that you build your header with Elementor. Did you try contacting them? It is not our builder, and we do not have an impact on that. I can only recommend turning off all of the plugins, refreshing your cache, and checking if the problem pe…
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Hi, Great to see that you found that. Is there anything else I can help you with? Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Are you using Header Builder? If not, please check it out. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you can easily customize your header in any way you want. Best regards
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Please create a copy of your website with Duplicator and put it on the staging domain. When you do it, please please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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We do not provide help with file customization. With that, you should contact your web developer. Best regards
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Do you have this caching enabled on your server? Please check if the same thing happens on another browser. Best regards
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I received your message, but you sent incomplete data, as it only has FTP access. Please send another message with all the required information: WP dashboard and FTP access. Remember to attach a link to this forum discussion. Best regards
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Hi, Can you show me this error message, please? thanks
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It will also be fixed in the upcoming update. There was a misconfiguration in files with the option we added for product search. https://forum.muffingroup.com/betheme/discussion/comment/232492#Comment_232492 Best regards
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Hi, The column element does not have this option. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest B…
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Hi, I did not receive any reports about such problems. Can you explain in more detail what is happening, please? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. Yo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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1) Please try the following CSS code: .woocommerce-cart .actions .button{ font-size: 16px!important; padding-right: 20px!important; padding-left: 20px!important; } 2) There is no setting to change that. You would have to edit files to achieve tha…
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Hello, Sorry, but we cannot do that. The username is taken from ThemeForest. Best regards
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Hello, No, sections cannot be placed on a page with a shortcode. Best regards
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Hi, Did you use the option to regenerate images? It can be found in Betheme -> Tools. https://forum.muffingroup.com/betheme/uploads/751/JDK5YBJ38BXY.png Does the correct size load on live page? Best regards
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Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Thanks
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …