Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,036
Last Active
Roles
Moderator

Comments

  • Please, change the size of the images used in the portfolio/blog. Navigate to Theme options -> Blog & portfolio -> Featured image. Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not change th…
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list o…
  • Hi, Please see the following link: https://support.muffingroup.com/faq/how-to-use-elements-from-different-demos/ There you can find out how to achieve that. Best regards
    in Mega Menu Comment by Phil March 2023
  • I am not sure what WMPL correction you mean. Can you explain that greater, please? You can check if this text persists if you turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, swi…
  • You can still use an old method of creating a Mega Menu: https://www.youtube.com/watch?v=y8WKmiKgT8o Now instead of the checkbox, select the -Automatic Mega Menu- option in the menu item. https://forum.muffingroup.com/betheme/uploads/203/4YDRC19GONS…
  • Hi, Please remove your CSS code, and try the following one: .mfn-megamenu-menu li > ul{    position: fixed!important;  left: 0!important;  top: 114px!important;  width: 100vw !important; } .mfn-megamenu-menu li > ul li a{    justify-content: c…
  • Sorry for that. Please try again now. Best regards
  • Hi, It is because of the parallax you set up for this section's background. You must eliminate the parallax effect or change the Parallax plugin in Betheme -> Theme options -> Addons & Plugins -> Addons -> Addons to Enllax or Stellar…
  • That is what I explained in my previous message. Did you follow the steps I mentioned? Best regards
  • If your home page uses a header template made with Header Builder, then you can use the mega menu on a page made with Elementor. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • I received your message, and we are looking into this issue. When I will know anything new, I will let you know. Best regards
  • Hi, Can you tell me the name of the plugin you use for that, please? Thanks
  • We will need your FTP access. Please send it as you did previously with the WP dashboard. Also, did you change the password for the user you sent the credentials? I could not log in again. Best regards
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> Header, set the Layout style to Default one, and check if this is what you wanted to achieve. https://forum.muffingroup.com/betheme/uploads/720/TDF3QXJQ9MFG.png If this is not it, …
  • 1) The problem was with the H1 tag hidden in the tabs hidden for desktop view on your page. We have corrected it by changing this tag from H1 to H3 because the Table of Content does not have access to information if the the section in Elementor is v…
  • We have fixed it on your website. Your date format incompatible with GMT caused this issue. This fix will also be included in the upcoming update. Best regards
  • Hi, The text is selectable, but you set the color to be the same as some backgrounds. https://forum.muffingroup.com/betheme/uploads/388/0VMG23ERHJPB.png You can change it in Betheme -> Theme options -> Colors -> Content. https://forum.muffi…
  • I did not notice slow loading of your website, and it works pretty fast for me, but you check the following link. There you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Thanks for reporting. I have passed this info to the dev team, and we will look closely into that. Best regards
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to correct this problem. Best regards
  • Yes, please do that. After the problem will be gone. ? Best regard
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, You can assign an ID to a section in the Advanced -> Custom tab. https://forum.muffingroup.com/betheme/uploads/949/6E2CORUAU88Y.png Best regards
    in Section ID Comment by Phil March 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
  • We have corrected it. Please check it out. Thanks
  • If these plugins are not listed on the plugins we support list, you will have to contact the plugin author regarding your problems. Best regards
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> General, and set the option to hide the Love Box. https://forum.muffingroup.com/betheme/uploads/222/6A1DC06ARB0O.png Best regards
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.