Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,036
Last Active
Roles
Moderator

Comments

  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in Site not displaying right Comment by Phil March 2023
  • Hi, Do you have any caching plugins installed on your WordPress or caching tool enabled on your server? Please check that, and if it is active, turn it off, clear your browser cache, and check if the correct Header and Footer templates load. Thanks
    in On "shop" page translations turn weird Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Search in second language not working Comment by Phil March 2023
  • Hi, Our theme requires PHP version 7 or higher, so it should work properly. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check w…
    in Php version 7.3 not supported Comment by Phil March 2023
  • Hi, You can see if your server meets the requirements in Betheme -> System status. https://forum.muffingroup.com/betheme/uploads/620/NGCYS1R6HTHS.png Best regards
    in the best server configuration limits Comment by Phil March 2023
  • 1) Can you attach a screenshot showing what you refer to, please? 2) We have corrected it there too. Please try now. Best regards
    in Single-Page import does NOTHING Comment by Phil March 2023
  • You can set an image as a wrap background. https://forum.muffingroup.com/betheme/uploads/272/NJTACY2TMOEL.png Best regards
    in Spacing (Padding/Margin) issues Comment by Phil March 2023
  • Hi, You can create a copy of your home page with the Export/Import feature to place it on the copy and to implement changes you made there to the live page. https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Best reg…
    in How to work on home page without going live? Comment by Phil March 2023
  • Hi, Sorry, but we did not test this plugin with the theme, so we cannot tell if it will work properly. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page: https://support.muffingroup.com/document…
    in Plugin Compatibility Comment by Phil March 2023
  • Unfortunately, there is no setting for that. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best r…
    in Advanced Search Comment by Phil March 2023
  • Hi, These warnings refer to Contact Form 7 plugin, which is not ours. You should contact this plugin support regarding this. Best regards
    in Error on site Comment by Phil March 2023
  • There is a bug in BeBuilder that changes special characters to HTML entities, and that is why your code does not work. I have passed this info to the dev team. For now, please edit your page with BeBuilder Blocks, and paste your code there. https://…
    in Can't use css property content: "" in page CSS (quotes seem to be escaped) Comment by Phil March 2023
  • 1) We will need your FTP access to correct that. Please send it as you did with the WP dashboard. Remember to attach a link to this forum discussion. 2) Basic WordPress does not have the option to allow users to register, and you will have to use a …
    in Problems in changing the logo and phone number on The Doctor theme Comment by Phil March 2023
  • Please go to Betheme -> Theme options -> Global -> Advanced, and ensure that you do not have BeBuilder visibility set to be hidden. https://forum.muffingroup.com/betheme/uploads/798/H4IX4KOD1OUC.png If visibility is set to everyone, please …
    in Problems to edit pages with BeBuild Comment by Phil March 2023
  • Please go to Betheme -> Theme options -> Global -> Hooks, and you should find this text in the Bottom field. https://forum.muffingroup.com/betheme/uploads/955/3SLGQZMNT7DK.png Best regards
    in Cannot Identify Mystery Text Comment by Phil March 2023
  • It seems that you have some caching enabled on your server. Please contact your server administrator, and ask about it. If you have any caching enabled, disable it, and check if the problem persists. Thanks
    in Add to Cart icon number not changing from zero Comment by Phil March 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
    in text changes are not saved Comment by Phil March 2023
  • Some cache on your server causes this issue. The CSS file is saved properly on your server, but it is not loaded on your live page. https://forum.muffingroup.com/betheme/uploads/895/JQGPOCRZ0I62.png https://forum.muffingroup.com/betheme/uploads/572/…
    in BeBuilder not displaying changes on preview page and elementor pro not enabled on here Comment by Phil March 2023
  • 1. Unfortunately, there is no option to make this page look as shown on your screenshots with the search in the header. You can translate texts in Betheme -> Theme options -> Translate -> Search. https://forum.muffingroup.com/betheme/upload…
    in Tabs with description and reviews Comment by Phil March 2023
  • Hi, Can you tell me how you prepared your backup, please? Did you use a plugin for that? Best regards
    in backup page dont work Comment by Phil March 2023
  • Hi, Can you explain greater what is happening, please? I am not sure what I should look at. Best regards
    in Some css changes on single page are not applied Comment by Phil March 2023
  • Hi, It’s because of the CORS library, which hasn’t been installed on your server. For more details about the CORS you can read http://enable-cors.org/server.html but we recommend contacting your server administrator in this case because he will be a…
    in Unable to load all icon from frontend and backend Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Really slow speeds admin side Comment by Phil March 2023
  • Sorry but I do not understand. Can you expand on your question, please? Thanks
    in Delete description and product images Comment by Phil March 2023
  • I tried to connect to your FTP, and the following error appeared: https://forum.muffingroup.com/betheme/uploads/208/J4D09W508BI9.png If I translated it correctly, you need to add my country to the whitelist, so I will be able to connect it. I am loc…
    in Section template in a specified post type Comment by Phil March 2023
  • Hi @drumfire, Yes, we are reading it, and write down your ideas ;)
    in Your suggestions for future updates!!! Comment by Phil March 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in History time is all 1970 Comment by Phil March 2023
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ From 3:30 minute, you will see how to achieve that. Best regards
    in some bags and need help) Comment by Phil March 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before you prov…
    in Problems to edit pages with BeBuild Comment by Phil March 2023
  • Hi, Please go to Betheme -> Theme options -> Search -> Form, enable Live Search, and check if this is your goal. https://forum.muffingroup.com/betheme/uploads/667/K1Z9V9J381LY.png Thanks
    in Advanced Search Comment by Phil March 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.