Phil
Phil
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- Phil
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Hi, From your dashboard, I can see that someone who built your website used a pirated version of Betheme. You need to download Betheme from ThemeForest and install this package through Appearance -> Themes. Please see the following link: https://…
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It was corrected in the last update. https://forum.muffingroup.com/betheme/uploads/847/3HJYSTZ2K3CK.png https://support.muffingroup.com/changelog/ In Betheme -> Theme options -> Search -> Form, you can activate to search in the current lan…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, This will be fixed in the upcoming update. For now, please, use the following CSS code: .mfn-toggle .toggle-content ul{ list-style: disc inside; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please go to Betheme -> Theme options -> Accessibility, and disable the keyboard support. https://forum.muffingroup.com/betheme/uploads/927/4R2LFKFYJOPC.png Thanks
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Your video has view restrictions. Can you disable them, please? Thanks
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It is added by some plugin that we did not test. In that case, you should contact this plugin author. Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Yes, it is related to Woocommerce. It can be modified but require file modifications in which we do not provide support, and you should contact your web developer regarding this. Best regards
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Sorry, my mistake. Please see the following link: https://wpml.org/documentation/related-projects/woocommerce-multilingual/translating-cart-and-checkout-pages/ Thanks
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Hello, Please, turn off all of the plugins (especially caching pugins), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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The plugin "Heureka" causes this issue. We did not test it with our theme, so we do not support it, and we suggest getting rid of it or contacting the plugin author regarding this. Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ There you will find more information about the mega menu. Best regards
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Now as I know another page with this problem, we can check it out, but when we tried to log in, the backup codes did not work, and we got blocked. To fix the previous page you sent, we created a revision and restored it, but it has to be applied to …
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Don't hesitate to contact your server administrator and ask for FTP access. I tried to upload a package with a fix for that problem, and for an unknown reason, a critical error appeared (the plugin you mentioned was not useful, unfortunately). We ne…
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1) Content you placed in the last section of your home page breaks the layout, and because of it, the footer does not appear. After I hid it, the Footer appeared. https://forum.muffingroup.com/betheme/uploads/125/2W006K057XR5.png Most likely, it is …
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I have corrected it. You should see your license key in our license manager, and Betheme is up-to-date on your website. Best regards
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I have put a custom CSS code that fixes it in your Theme options -> Custom CSS & JS -> CSS. We will fix that in the upcoming update, so after it, you can remove the CSS I placed there. Best regards
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Hi, The src for a logo is empty. https://forum.muffingroup.com/betheme/uploads/063/FZK5JRL0NX5Z.png Did you set it up in Betheme -> Theme options -> Global -> Logo? Best regards
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Hi, You can use the product template and not add image and description elements, so they will not be visible on the product pages. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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You can use the following CSS code: .single-post #Content { background-color: #e0dad2; background-image: url(/wp-content/uploads/2021/05/church3-section-bg2.png); background-repeat: no-repeat; background-position: left top; } Put it in Betheme -…
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Most probably, there is some misconfiguration in your HTML. I suggest carefully checking it if there are no typos and all construction is correct. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
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You can use global sections with dynamic data. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/custom-subheader-with-dynamic-data/ Thanks
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Hi, It is content padding. Please see point 2 from the following link: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Thanks
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Unfortunately, I cannot recommend anything. You are using Elementor, where we should modify this builder JS, and we do not have an influence on that because it is not our builder. Best regards