Phil
Phil
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- Phil
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Please see if the same thing happens with another browser and in incognito mode in chrome. Thanks
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Hi, It is a mega menu made with Mega Menu builder. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Thanks
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Hi, The styles from Style and Advanced tabs are stored in the files in /uploads/betheme/css/ folder. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/283/5T5LDH8BLPN8.png Best regards
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Hi, The wrap that contains this text has large padding. https://forum.muffingroup.com/betheme/uploads/243/LDAUJG444KRR.png As you can see on the screenshot, when it is disabled, the text displays correctly. Please change this padding for a mobile vi…
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Hi, Great to see that you found out how to handle this. If I can help with anything else, please, let me know. Thanks
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Hi, Great to see that you found out how to handle this. If I can help with anything else, please, let me know. Thanks
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Hi, You can use query loops. Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ https:…
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Hi, Please see the following topic: https://forum.muffingroup.com/betheme/discussion/comment/231602#Comment_231602 There you find out how to achieve that. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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Hi, Do you mean a theme or a pre-built website? Tell me which demo you want to install if you install a pre-built website. What version of WP, PHP, and Betheme do you have? Best regards
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Please leave your suggestions as comments on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not miss your suggestion among other forum discussions. Best r…
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Good to see that you handled it. ? Is there anything else I can help you with? Best regards
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Hi, 1) This demo uses a template for single products. A description is the left part under the main product image. https://forum.muffingroup.com/betheme/uploads/491/LPGE7TXPT192.png And we did not add the Reviews element to that template. Check the …
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I can see another pre-built website installed on your website. Do you still need help with this? Best regards
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Good to see that. Is there anything else I can help you with? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, For clarification, arrows are not a standard feature in WooCommerce, and it is a feature added by theme or a plugin, so we did not remove anything. Please see how the gallery looks, for example, in the Twenty Twenty theme: https://forum.muffingr…
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Hi, We are currently rebuilding BeBuilder Blocks, and for now, I suggest using BeBuilder instead of BeBuilder Blocks. Best regards
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Buttons are not elements that should contain and parse shortcodes. Instead, you should use Column Text or Plain text/HTML elements. Best regards
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Do you have any caching tools enabled on your server? If you are unsure about it, contact your server administrator. If there are any caching tools, please disable them, and check if the display is correct. Best regards
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I have checked your website and created a new page for tests "BeSupport test page". I added to this new page content from your Home page, the About us page, and some pre-built sections and no content was erased. Are there any extra steps t…
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Sorry, I deactivated them all at once, so I cannot tell which was the root cause. If this happens again, I suggest deactivating them individually to find the culprit. Best regards
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Hi, Good to see that you found it. Is there anything else I can help you with? Best regards
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Yes, please send the WP dashboard, and I will check if I can help with only this data. Best regards
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Hi, 1) Header Builder is no longer a plugin but a part of Betheme. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ 2) Max input vars is a server setting, and we do not influence that. Howe…
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Our files had a bug, but we managed to correct it. ? Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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Hi, This demo uses Header Builder, and you need to change this button in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards