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Phil

Phil

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Phil
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  • Hello, Please, see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/footer-builder/ Best regards
    in Template Header Comment by Phil March 2023
  • I have checked your website, and it seems that none of your pages were made with WPBakery but with BeBuilder (previously named Muffin Builder). Are you sure that you did not confuse BeBuilder with WPBakery? Please, go to Betheme -> Theme options …
    in betheme update and wpbakery Comment by Phil March 2023
  • Hi, You can create two wraps with dividers inside them, and set the images as background for those wraps. https://forum.muffingroup.com/betheme/uploads/252/3KSD0FLEXW5O.png Best regards
    in Image with same height Comment by Phil March 2023
  • We have fixed that on your website. Please, check that. This will also be fixed in the upcoming update. Best regards
    in custom presets not stored Comment by Phil March 2023
  • Hi, Did you contact your hosting provider regarding this? If not, please, do that. Also, please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ See if the problem persists if you disab…
    in 500 Error and site totally down - suddenly! Comment by Phil March 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Performance option enabled to speed up site made it worst Comment by Phil March 2023
  • Please, move the style into the <a> tag. <h1><a style="color: #0f142e; font-size: 15px;" href="https://www.maelleapp.com/faq/">F.A.Q.</a></h1> Thanks
    in How to make the text bigger in the sidebar ? Comment by Phil March 2023
  • Please, go to Betheme -> Theme options -> Responsive, and change the sidebar width. https://forum.muffingroup.com/betheme/uploads/558/NRSNMGEEFSE6.png Thanks
    in any way to make the dahsboard smaller? Comment by Phil March 2023
  • Do you mean breadcrumbs? If yes, please, use the following CSS code: @media only screen and (max-width: 767px){  #Subheader ul.breadcrumbs {       display: block!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> C…
    in Shop Menu for Mobile Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Don't show the description of the catégorie in the menu Comment by Phil March 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Pre-built websites Comment by Phil March 2023
  • Hi, With the Clients slider element, you cannot achieve that, but you can do it with query loops. Please, see the following video tutorials: https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ https://support.muffingrou…
    in Client Slider Comment by Phil March 2023
  • Hello @swapnilcyperts, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this gu…
    in Eliminate render-blocking JavaScript and CSS in above-the-fold content Comment by Phil March 2023
  • Hi, Can you point what part you refer to, please? I do not want to misunderstand you. Thanks
    in any way to make the dahsboard smaller? Comment by Phil March 2023
  • Did you assign inline CSS directly to the link? It should look like this: <a href="#" style="color: #fff; font-size: 28px;">Link</a> Ensure that you open the Text tab in the text widget. https://forum.muffingroup.com/…
    in How to make the text bigger in the sidebar ? Comment by Phil March 2023
  • Hi, Great to see that you handled it and thanks for appreciating Albert's video. ? If you encounter any other problems or have additional questions, feel free to ask. Best regards
    in Footer Menu Comment by Phil March 2023
  • Hi, Please, do not share your login credentials on the forum, as others can see them (I removed them for you). I can see that you have cache enabled. I suggest disabling it until you finish working on your website because it can hold settings, and y…
    in Header Comment by Phil March 2023
  • Hi, Sorry, but I do not speak Spanish. Can you explain in more detail what is happening, please? It would be best if you attach screenshots showing your issue. Thanks
    in Pre-built websites Comment by Phil March 2023
  • 1) Please, open the responsive view, and edit it then. https://forum.muffingroup.com/betheme/uploads/532/2JBPLGMDS1CO.png 2) Open the image options, and disable the Hover effect option. https://forum.muffingroup.com/betheme/uploads/388/JN9KUTRV360F.…
    in some bags and need help) Comment by Phil March 2023
  • I have fixed that by disabling the Sticky menu button option in Responsive settings. https://forum.muffingroup.com/betheme/uploads/701/GEWLXVAUUV7R.png Please, check that. Thanks
    in the menu is not visible in some pages n the phone view Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us WordPress dashboard access privately thru t…
    in Cannot add new mega menu template Comment by Phil March 2023
  • You can use the Header Builder and assign a header template with these links to shop pages. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Shop Menu for Mobile Comment by Phil March 2023
  • 1) This option refers to the section, and it hides the section thoroughly after the user starts to scroll down the website and will appear when he comes back to the top. This option is useful when you use a fixed-style header and want to hide the Ac…
    in Tabs with description and reviews Comment by Phil March 2023
  • Hi, You can use inline CSS to increase it. Please, check the following link: https://www.freecodecamp.org/news/inline-style-in-html/ Best regards
    in How to make the text bigger in the sidebar ? Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in I´m having problems with theme instalation Comment by Phil March 2023
  • Hi, Are you using additional plugins like Slider Revolution, which uses Google Fonts? If yes, you need to use local fonts there as well. Check the following link about the Slider Revolution: https://www.sliderrevolution.com/faq/uses-your-own-fonts-w…
    in Use Google Fonts local Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
    in not able to edit the pages Comment by Phil March 2023
  • Hi, There is no option to achieve that at the moment. However, if you send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, we will check what w…
    in Individual Product Custom Template - Related Products Comment by Phil March 2023
  • Hi, Thanks for reporting. I have passed this info to the dev team, and we will take a look at this problem. If you want us to fix this on your website, please send us WordPress dashboard access privately through the contact form on the right side at…
    in custom presets not stored Comment by Phil March 2023
  • Please check option Remove max-height & padding for Sticky Logo in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/877/MVNWF68PQUIK.png Also, I suggest trying SVG for your logo. SVG is an image …
    in Logo resolution Comment by Phil March 2023
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