Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,036
Last Active
Roles
Moderator

Comments

  • You can try some plugins for that, but I cannot recommend any plugins except the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility You could ask on our FB group if anyone performed such an action, and we c…
    in Import portfolio from another theme Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access through the con…
    in Simple slider photos shrink when adding navigation Comment by Phil March 2023
  • For that, you need to use the order option. See this video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Thanks
    in Responsive view Comment by Phil March 2023
  • Please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
    in The update 26.7.4 does not install Comment by Phil March 2023
  • Good to see that. If this problem appears again, or if you will have any additional questions, feel free to ask. Thanks
    in full width site not seeing Css & functions php file Comment by Phil March 2023
  • You need to use the Builder -> SEO option. You can learn more about this in the following article: https://support.muffingroup.com/faq/builder-seo/ Also RankMath SEO plugin, despite other plugins, handles BeBuilder content. With it, you do not ne…
    in SIMPLY THE BEST THEME EVER Comment by Phil March 2023
  • There is a new version of Betheme available. Please, install it, and check if the problem persists. If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://th…
    in BeBuilder not updating anymore Comment by Phil March 2023
  • Hi, Did you watch the video from the first part of that article? If not, please do that. Above version 26.0 there is a new method for equal height for wraps. Best regards
    in There isn't option "Equal height| wraps" in my Section Comment by Phil March 2023
  • We have it on our to-do list, but I cannot tell when exactly we will investigate this. I suggest following our changelog, where you can check if we introduced it in the update (or not). Thanks
    in library slick.js version conflict Comment by Phil March 2023
  • Your caching plugin holds that. After deactivation, the website is correct. https://forum.muffingroup.com/betheme/uploads/487/96CPFJ96RH6T.png Notice that the cache should be enabled when your website is finished, and you do not perform any changes …
    in How can I add this button Comment by Phil March 2023
  • Hi, Please open the mega menu template and set the Position of the mega menu in the options. https://forum.muffingroup.com/betheme/uploads/748/983CZPXYNP3X.png Thanks
    in mega menu left outside the screen Comment by Phil March 2023
  • You can hide it in Betheme -> Theme options -> Search -> Page. https://forum.muffingroup.com/betheme/uploads/575/5SAHOBT8TYNH.png Best regards
    in Cart and search pages not translated Comment by Phil March 2023
  • Please, let me know when you test it. I was not able to reproduce this issue on your website. Also, we released an update yesterday, so please update your Betheme before testing. Best regards
    in Problem saves Page - Don't Update Comment by Phil March 2023
  • Hi, Do you mean that anchor links do not work correctly, right? You have duplicate IDs, while every ID should be unique. https://forum.muffingroup.com/betheme/uploads/300/2QR3CDTPTIK3.png Sections you have on mobile should have another ID name, so y…
    in menyi xndir Comment by Phil March 2023
  • Hi, Unfortunately, there is no option to achieve that because there would be a route conflict in WordPress with the blog posts. Best regards
    in Permalink Portfolio Comment by Phil March 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in reduce the padding in mobile version Comment by Phil March 2023
  • Hey, Sorry, but you wrote a message beyond my working time. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what …
    in The layout of our blog is broken! Comment by Phil March 2023
  • We released an update with this fix. Please, check it out. Thanks
    in Updating page from BeBuilder does not clear WP Rocket cache Comment by Phil March 2023
  • I have corrected that. Please, check it out. For now, please, do not update your Betheme because it will erase my changes. Thanks
    in Video not showing on iPad Comment by Phil March 2023
  • The problem lies in the WooCommerce istelf. I have activated theme Twenty Twenty for a test, and the same thing happens. https://forum.muffingroup.com/betheme/uploads/642/9FNJQFMG5K9T.png In that case, you should contact WooCommerce support. Best r…
    in Cart page Comment by Phil March 2023
  • 1) We have corrected a problem with the color on your website. Please, check it out. 2) To check the font family, we need your FTP access. Please, send it like previously through the contact form. Remember to attach a link to this forum discussion. …
    in Color not getting reflected for Active menu Comment by Phil March 2023
  • Hi, Do you have the newest version of Betheme installed? Is it present in the builder when you refresh the page while editing? Best regards
    in Missing content in actual live page Comment by Phil March 2023
  • Good to see that. Is there anything else I can help you with? Best regards
    in Social media not redirecting to specified link Comment by Phil March 2023
  • 1) Please, use the following code: #Top_bar:not(.is-sticky) .menu li ul{    top: 70%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Put it in the Plain text/HTML element. https://forum.muffingroup.com/beth…
    in Custom Sub Menu Styles - Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo resolution Comment by Phil March 2023
  • Hi, Please open the Accordion option, go to the Style tab, and under Title, set the size of your choice. https://forum.muffingroup.com/betheme/uploads/221/UW46G1947325.png Thanks
    in Increase the size of accordeon title Comment by Phil March 2023
  • Then please, use the following CSS code: .mcb-section .mcb-wrap .mcb-item-ercv1dgfn .mcb-column-inner-ercv1dgfn{    overflow: hidden; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. It will be fixed in the next update, s…
    in Map Basic border radius not working Comment by Phil March 2023
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in The update 26.7.4 does not install Comment by Phil March 2023
  • We had to correct the file woocommerce-cart.php located in betheme/includes catalog. To fix that on the live site, copy and paste this file there. Best regards
    in side cart language Comment by Phil March 2023
  • Good to see that. If I can help with anything else, please, let me know. Thanks
    in 2nd section highlighted in menu despite being on home page. Comment by Phil March 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.