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Phil

Phil

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Phil
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  • Hi, For that, I suggest using the Header Builder instead. With it, you can put your logo wherever you want. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Please go to Betheme -> Theme options -> Performance, and set up the option Builder local styles: Inline in header. After, check if the problem persists. Thanks
  • Are these sliders in separate wraps? If not, put them in separate wraps, and set up box shadow for them, not for elements. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Cart page Comment by Phil March 2023
  • Hi, Do you have the newest version of Contact Form 7 installed? If not, please, update it, and the problem will disappear. Thanks
  • Hi, It is caused because of mixed content error. You can learn more about it at the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
  • Hi, You can run Betheme on localhost, but without registering, you will not have an access to Theme options, and some other features. Notice that after you finish, you can deregister the key and use it on your live website. Best regards
  • Hello, Please, turn off all plugins, refresh your cache, and check if the problem persists. Moreover, go to WP panel -> Settings -> General, and ensure the Addresses are correct. https://forum.muffingroup.com/betheme/uploads/524/KYYYOQYXLO0I.p…
  • Hi, With header style from theme options, there is no setting to achieve that. You need to use the Header Builder instead. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Hi, You used responsive settings to show one Blog element on the desktop and another below 1260px width. https://forum.muffingroup.com/betheme/uploads/493/E8KCGX8E70PF.png You need to open the element visible below 1260px and set up the category the…
  • Sorry, but we didn't get any private messages from you yet, and we need it to check properly the root cause. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your log…
  • Sorry, but we make no exceptions regarding modifications beyond the original features. As you can see in my previous message, this is not especially our policy, but the Envato one. If the plugins you use are available on the WooCommerce official web…
  • Does it happen on particular pages or all of them? I duplicated the last section on your home page twice for a test, and everything works correctly. Are there any extra steps to reproduce this issue? Best regards
  • Please do not create duplicate discussions. Your website has minifying plugin enabled, and I cannot check your website properly. Please, disable it for a while. Thanks
    in Cart page Comment by Phil March 2023
  • This is an Action button. To change its text and link, go to Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/267/Q4UD3KJNIKRV.png Go to Betheme -> Theme options -> Global -&g…
  • Sorry, but what you ask for requires file customization which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web develop…
  • Hello, Your video is not rated, so I could not check it. However, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, The stretch option in wrap refers only to a Column Text element. https://forum.muffingroup.com/betheme/uploads/917/2Z5LY3V4CY6F.png For your construction, I suggest assigning box shadows to wraps and setting up a stretch option in the section op…
  • It seems that this widget does not have any more options. You can read more about it here: https://make.wordpress.org/support/user-manual/meta-widget/ Best regards
  • Thanks for reporting. However, I have checked it on my environment, and everything works correctly. Did you make any modifications to the BeCustom plugin? If you remember, can you tell me what did you set up in there? Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cart page Comment by Phil March 2023
  • Sorry, but this is not a PHPINFO file but a System Status screenshot. Please, check the link I sent in my previous message. Best regards
  • Hi, Fonts are downloaded on your server, but the files are empty, which means that there is some problem in your server with connecting to Google Fonts servers to download fonts. Please, contact your server administrator, and ask him to inspect and …
  • That is right, you need to manually add global sections. You can recreate your current Footer with Footer Builder, and use the conditions for it as you mentioned. Best regards
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