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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky Menu not working on Edge browser Comment by Phil March 2023
  • When you create a header template, please, change the header style in the theme option to any other than the creative one. https://forum.muffingroup.com/betheme/uploads/467/JIZWQ1FSN7VE.png Thanks
    in Custom page header Comment by Phil March 2023
  • Hello, Sorry to hear you encountered problems, but please, use appropriate language. Can you explain in more detail what is happening, please? Please, attach a screenshot showing your issue, and a link to your website so we can check it out. Thanks
    in Changes are not updating and builder is not working properly Comment by Phil March 2023
  • With style from the theme options, you can edit only product content. Product design can be edited with a custom template, but it does not have tabs, and content from tabs is displayed to separate elements. Best regards
    in some bags and need help) Comment by Phil March 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Custom page header Comment by Phil March 2023
  • 3) You can edit the product content despite the fact that you use a custom template or style from the theme options. Best regards
    in some bags and need help) Comment by Phil March 2023
  • Hello, 1) It can be disabled in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/768/HORGFYBPLCN0.png 2) Please, go to Betheme -> Theme options -> Blog & Portfolio -> …
    in How to hide the tagline in a post Comment by Phil March 2023
  • You had our variations disabled in theme options. We enabled them, and you can use this widget now. Best regards
    in Atribute filters and product image Comment by Phil March 2023
  • Sorry, but the WP login credentials you sent are not working. They do not allow me to pass through the login screen, and there is no error message. Moreover, FTP credentials do not work either. https://forum.muffingroup.com/betheme/uploads/189/OSNBN…
    in side cart language Comment by Phil March 2023
  • Hi, It is set as a section background, but as it is an older demo, an option for it is placed in the Deprecated area. Please, check the following link to learn more about it: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means…
    in How to change the background Comment by Phil March 2023
  • Hi, We are aware of this issue. It will be resolved in the upcoming update, which we hope to release next Monday. Sorry for the obstacles, Best regards
    in Toggle not cloing after opening Comment by Phil March 2023
  • Please, set the header position to Absolute, and change the body offset to "no" in the header options. https://forum.muffingroup.com/betheme/uploads/272/W1OCQORTFWPG.png Thanks
    in Transparent header Comment by Phil March 2023
  • Please, install the Classic Widgets plugin, and check if the problem persists. https://wordpress.org/plugins/classic-widgets/ Thanks
    in Changing content in widgets Comment by Phil March 2023
  • All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license o…
    in background colors vanishing and won't come back, hard to duplicate pages Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Transparent PNGs aren't transparent (?) Comment by Phil March 2023
  • Hey, Please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link t…
    in License Issue Comment by Phil March 2023
  • Hi, You can use the single-page import feature. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
    in Export Home page layout Comment by Phil March 2023
  • Hi, Please, install the Classic Widgets plugin, and check if the problem persists. https://wordpress.org/plugins/classic-widgets/ Thanks
    in Error in widgets Comment by Phil March 2023
  • Sorry, I forgot that this demo does not use Header Builder but header from Theme options. Options for the WPML language switcher for your header can be found in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muf…
    in How to add a language as flag and shortcode in menu Comment by Phil March 2023
  • Anyway, we are constantly updating this tool on our demos, so we need to it on all of them. Now you should be able to properly use single page import from that demo. Best regards
    in how do i import this page to my website which are both belong to pre-build Comment by Phil March 2023
  • Hi, Now Header Builder is a part of Betheme and can be found in the template tab. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Header Builder plugin is not in /betheme/plugins Comment by Phil March 2023
  • Hi, Can you tell me which pre-built website you want to import the page from? Thanks
    in Help with Single Page Import Comment by Phil March 2023
  • Hi, Good to see that you handled your problem, and thanks for sharing how you did it. It will surely help others. ? Best regards
    in Changed fonts in Bebuilder shows new Google fonts Save - Doesn't show in any web browser Comment by Phil March 2023
  • If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.…
    in I can't activate a new betheme license on the website Comment by Phil March 2023
  • Hi, The sticky header has three styling options: the same as the default header, white, and dark. https://forum.muffingroup.com/betheme/uploads/371/I1D3IZOMDKGG.png You would have to write a custom CSS code to style it, but I suggest using the Heade…
    in Adjust menu colors on sticky menu Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Resume Portfolio Comment by Phil March 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in side cart language Comment by Phil March 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Best regards
    in Please help with removing padding top Comment by Phil March 2023
  • Hi, Please, create a template for the Home page, and assign it in the page options. https://support.muffingroup.com/documentation/page-options/#header-footer-selection Best regards
    in Transparent header Comment by Phil March 2023
  • Hi, You did not have a checkout shortcode on your checkout page. [woocommerce_checkout] https://forum.muffingroup.com/betheme/uploads/888/XVLY6O2JKRRA.png I have added it for you, and now it works. Best regards
    in Problem with checkour Comment by Phil March 2023
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