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Phil

Phil

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Phil
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  • Hi, You can add the Tag Cloud widgets in Gutenberg. https://forum.muffingroup.com/betheme/uploads/615/786E485Q3KQZ.png To display it below BeBuilder content, go to Betheme -> Theme options -> Global -> Advanced, and choose the Content displ…
    in Tags cloud below articles Comment by Phil March 2023
  • 1) What device do you use for testing? I have checked that with iPhone 12, and I cannot see that. https://forum.muffingroup.com/betheme/uploads/494/G0PWHEIU3INX.png 2) Currently, there is no option to achieve that currently. However, I have passed t…
    in Replacing default background image in tablet/phone mode Comment by Phil March 2023
  • Hello, Please, use the following CSS code: .blog-teaser .date{  display: none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Author and Date in Blog teaser element Comment by Phil March 2023
  • Did you send us your WP dashboard access? We didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be su…
    in Unable to add fonts Comment by Phil March 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
    in Missing elements in frontend Comment by Phil March 2023
  • Hi, Jetpack is not our plugin. In that case, you should contact this plugin support. Best regards
    in Configure Jetpack for payments Comment by Phil March 2023
  • You have a low max input time and max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/408/EELAAOAQHRKJ.png Please, contact your hosting provider, and ask to increase these values: max input time to at least 180 max…
    in BeBuilder content not showing on frontend Comment by Phil March 2023
  • There was a bug in the files, which we corrected. Best regards
    in Importing demo corrupted Comment by Phil March 2023
  • In the gallery grid, we did not predict the change in the gallery while choosing variation, and it is technically impossible. The gallery grid should display all images you choose for the product and its variations. If the images you added are not d…
    in Single Product Page - Tabs Element? Comment by Phil March 2023
  • Unfortunately, I cannot recommend anything I already mentioned. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-upd…
    in Be • Shop slider Comment by Phil March 2023
  • 2) I could not find your WP dashboard credentials and want to check that I will need them. Can you send them again, please? 8) You can exclude it from the conditions if you want to use it on a particular category or tag. If you want to use it on all…
    in some bags and need help) Comment by Phil March 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Best regards
    in Saving Erorr Comment by Phil March 2023
  • The sticky wrap was moved down to a value equal to the header height even though you had the sticky/fixed header disabled. We had to modify theme files, so it is not an easy-to-apply solution, but it will be included in the upcoming Betheme update. …
    in Single Product Page Change Sticky Position Comment by Phil March 2023
  • Hi, Please, put try to put them in the Plain text/HTML element. https://forum.muffingroup.com/betheme/uploads/621/9E7MQMVD8FPY.png If you do not see this element on your website, please ensure you have the newest version of Betheme installed. Thanks
    in Adsense not displaying ads Comment by Phil March 2023
  • I do not want to misunderstand you. Do you mean the background image behind these boxes or the background directly for these boxes? Can you attach a link to your website, please? Thanks
    in Edit css for text color Comment by Phil March 2023
  • This space appears because you are using a Sliding bottom Footer, and there is not enough content on this page. I can see that you added some text to it, and the problem is not present. But the screenshot with the full-screen option enabled does not…
    in Unwanted extra space at bottom of slider Comment by Phil March 2023
  • We have corrected it. Please, check this out. Notice to clear your browser cache if you do not see changes. Thanks
    in Single Product Page Change Sticky Position Comment by Phil March 2023
  • Hi, There is no option to download a pre-built website through the files, and you can install it only through Betheme -> Pre-built website. Best regards
    in import pre built theme kindof slow with aws china, how can i upload through file? Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please share with us your PHPINFO file. It's really necessary right now. I…
    in Cant save edits on page Comment by Phil March 2023
  • Thanks for letting us know. We will take a closer look at this. Best regards
    in variation swatches not working correctly Comment by Phil March 2023
  • Hi, Great to see that you found it. Is there anything else I can help you with? Best regards
    in Slider Revolution - invalid license code Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Image Gallery Issues Comment by Phil March 2023
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-one-page-website/ It is quite outdated, but the basis is still the same. Now you can set up section ID in the Advanced tab. Best regards
    in Single Page Comment by Phil March 2023
  • Hi, You can use the single-page import feature. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
    in how do i import this page to my website which are both belong to pre-build Comment by Phil March 2023
  • 1) I have passed this to the dev team, and we will take a look to see if it is possible to add such notice, and if yes, we will add it. 2) This message could mean your license key is used on multiple domains. Please use the license manager to handle…
    in background colors vanishing and won't come back, hard to duplicate pages Comment by Phil March 2023
  • Hello, Some plugins for WooCommerce require a page reload to work properly. Please, go to WooCommerce -> Settings -> Products and disable the AJAX option. https://forum.muffingroup.com/betheme/uploads/517/7B58PVKOOD8J.png Best regards
    in Bug with woocommerce attributes and plugin Comment by Phil March 2023
  • In that case, you should contact your web developer. In our documentation you can read: Child theme support policy Using a child theme usually means that you want to modify the core theme files. Any mistake in the code may render the page unusable. …
    in Mobile Menu not Working abl-networkingsolutions.com Comment by Phil March 2023
  • 2) Did you change the Highlighted version of the button? 3) I did not notice this coupon text previously. Please, use this code: .woocommerce-cart .coupon label{  display: none; } 7) Sorry, but WooCommerce is not our plugin, so I do not know what ch…
    in some bags and need help) Comment by Phil March 2023
  • We did not touch your wp-config file, so I do not know what you are talking about. Also, the modification shows time beyond our working shift. https://forum.muffingroup.com/betheme/discussion/comment/230995#Comment_230995 As I mentioned, this is set…
    in Cannot Save Updates To Theme Comment by Phil March 2023
  • Can you attach screenshots showing your issue, please? Thanks
    in Options not saving Comment by Phil March 2023
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