Phil
Phil
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- Phil
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Please, check the following link: https://www.mydomain.com/help/article/ftp-how-to-connect-to-your-website There you will find information about the FTP. The account you have sent is not an admin, unfortunately, because it is all that I can see in t…
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As you have the newest version installed, we are not able to inspect what might be the reason. However, we were able to reproduce it in your environment, and we will inspect what is causing that. Best regards
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Hi, This can be done by writing a custom CSS code. I can help you with that, but I need a website link. Best regards
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Hi, Do you have the newest version of Betheme installed? If yes, please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-404-custom-post-type-error/ Thanks
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Hi, We used the version of the slick that was available when we implemented elements that were using it. As its structure changed between versions, we did not want to affect elements already existing in our pre-built websites and, more importantly, …
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In the database, a couple of tables are missing those store sliders, and you need to ask your server administrator to restore them from a backup. Also, there are no files for slides in the uploads catalog. Deactivation or reinstallation of the plugi…
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Did you handle this in the meantime? I no longer see these icons on your website, neither on desktop nor on mobile. https://forum.muffingroup.com/betheme/uploads/221/S2DF6DF2V2M0.png Best regards
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You need to open the Sticky version of your header and edit this text there. https://forum.muffingroup.com/betheme/uploads/597/2ET9R4GVO3WO.png Please, note that for eventual future support, you can use any "dummy" email address, like asdf…
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1) Please, try the following instead: @media only screen and (max-width:767px){ .single-product .woocommerce-product-gallery *{ opacity: 1!important; } } 2) You asked if there is another way to edit the footer except for widgets, which is poss…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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The fonts are downloaded to your server, but the font files are empty, which means there is some connection problem between your and Google servers. In that case, you should contact your server administrator and report that. It is not connected to t…
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It is related to your website language. When it is set to English US, this text appears. https://forum.muffingroup.com/betheme/uploads/334/X1TE93TIV2L4.png But with English Canada, this text disappears. I have tested it with another theme, and the s…
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Please, use the following CSS code: .mfn-live-search-box li{ color: #000; } Thanks
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Hi, Please do not share your login credentials here, as others can see them. If you want to send them to us, please use the contact form on the right side at http://themeforest.net/user/muffingroup#contact. But as you already sent them, I have check…
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Hi, Basic WordPress does not have a login page (except the one for the dashboard). The external plugin is required, but I do not know if your website is a store, forum, or something else. I do not shortcode you mentioned, so I assume it comes from t…
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Hi, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? It would be best if you attach a link to your website and screenshots showing what you refer to. Thanks
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Hi, Description of the product comes from the description you set in the product edit. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Thanks
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Hi, I do not know what exactly you would like to achieve, but order status you can manage directly in the WooCommerce. https://woocommerce.com/documentation/plugins/woocommerce/getting-started/managing-orders/ If you would like to extend that someho…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi @8web, Can you create, and send PHPINFO file, please? You can find instruction about it here: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, You can add it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Please, check the following link: https://support.muffingroup.com/how-to/how-to-add-custom-classes-and-css/ There you will find out how to achieve that. Also, please, note that CSS classes can contain numbers, but it should not start with it. B…
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Unfortunately currently it is not available yet, but we have it on our to-do list. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Good to see that you manage to solve that. Max input vars value depends on the lenght of the content on your pages, so sometimes it is required to have even more than 5000. If you have any other questions or problems feel free to ask. Best
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Hi, Please, check the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will learn more about deprecated options. Best regards
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Hello, There is no option to achieve such layour for product image gallery. If you would like to see such feature in future updates, please leave your suggestion as comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Some of the space there comes from the Subheader. Are you using Subheader anywhere on your website? If not, you can disable it on Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads…