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Phil

Phil

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Phil
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  • Hi, There is no option to achieve that with our theme. You should use some third-party plugins, but we cannot recommend any plugins other than the ones we support. You can find the list on this page in the sidebar: https://themeforest.net/item/bethe…
    in Catalogue Mode | affiliate Button Comment by Phil February 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in I have problem for create template product with modul the Betheme Comment by Phil February 2023
  • 1) If the product appeared after you cleared the cache, it means that your caching plugin caused this. You should probably exclude the search page from caching, but it would be best to contact the author of this plugin regarding this. 2) You can add…
    in ITSERVICE Slider Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Extra icons on footer template Comment by Phil February 2023
  • Please, check the following link: https://www.mailerlite.com/integrations/wordpress If you use a traditional Footer, you must add a form shortcode to Appearance -> Widgets. If you use our Footer Builder, put this shortcode in the Plain Text/HTML …
    in Newsletter sign up - Mail lite Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in Be Builder Dose not support to upload images Comment by Phil February 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ You can disregard the content from your …
    in Website going slow after migration Comment by Phil February 2023
  • Hi, You can change that in Betheme -> Theme options -> Colors -> Content by modifying the List color. https://forum.muffingroup.com/betheme/uploads/134/GY93NT4G1TBJ.png Best regards
    in Font color of list in Text column too light Comment by Phil February 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Hanging and long loading when trying to edit pages using Be editor. Comment by Phil February 2023
  • 1) I have checked your product, and it differs from what you show in your screenshots. https://forum.muffingroup.com/betheme/uploads/263/UVWWNRVDEKYF.png Did you handle this? 2) Can you please explain what hover style you want to add? 3) -Buttons ta…
    in some bags and need help) Comment by Phil February 2023
  • Did you try putting the "=" sign before the placeholder text? If not, please, try doing that. Please, check the following link: https://wpml.org/forums/topic/contact-form-7-placeholder-are-not-visiable-in-wpml-advanced-translate-editer/ T…
    in Contact Form in Pre-build theme consultant2 Comment by Phil February 2023
  • Hi, There is no option to activate arrows there. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Th…
    in Add navigation arrows to product image or thumbs Comment by Phil February 2023
  • Hi, In the Link field in the element, you need to add tel: and your phone number, like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/882/69UYCCR2TH9T.png Best regards
    in Phone Number in Contact Info Comment by Phil February 2023
  • Please try to use the BeBuilder instead of BeBuilder Blocks. We are rebuilding BeBuilder Blocks, as some of the customers experience problems like you, but for now, I suggest using BeBuilder. Best regards
    in The home page does not update Comment by Phil February 2023
  • Sorry, somehow, I missed that. Great to see that it is working fine now. Best regards
    in Prebuild Site Not Installing Comment by Phil February 2023
  • Hi, These buttons can be hidden with a custom CSS code: .clients_slider .button{    display: none!important; } Put it in the Custom CSS field in the Page Options. https://forum.muffingroup.com/betheme/uploads/421/F88DS40ARPS6.png Best regards
    in Client Slider (Remove Buttons) Comment by Phil February 2023
  • What device and browser are you using for testing? I checked on iPhone 12 with Chrome, and the display is correct. https://forum.muffingroup.com/betheme/uploads/193/4RPSG9ZPEF3Z.png Best regards
    in Variations don't work if you add elementor single product template Comment by Phil February 2023
  • Do you mean the My Account page? Content on this page is generated automatically by WooCommerce, and its layout cannot be customized. You can only add new content before/after the part from WooCommerce. Best regards
    in create account page Comment by Phil February 2023
  • This could be due to the TinyMCE editor, which has been enabled by default since some versions ago. Sometimes it parses code in its own way and causes issues like this one. If you use HTML tags, I highly recommend using CodeMirror, which does not in…
    in Unknown Betheme Issue Comment by Phil February 2023
  • Hi, You used the Code element, which is not for parsing code, but if you want to show it on your website. Please, use the Plain Text / HTML element instead. https://forum.muffingroup.com/betheme/uploads/546/BKTURP1TCFG4.png Best regards
    in Want to embed 'scorecard' using iframes? Comment by Phil February 2023
  • You can change it in the style tab in this element options. https://forum.muffingroup.com/betheme/uploads/803/AWOLIT19ERV7.png Best regards
    in Image gallery is shown in different sizes on two pages Comment by Phil February 2023
  • To be sure, everything is fine, now? Is there anything else I can help you with? Best regards
    in Page not imported fully Comment by Phil February 2023
  • Creating such a menu layout is impossible to achieve with the header builder and, unfortunately, would require many custom modifications. We help with rather minor CSS, so if you need help with such customization, I suggest visiting our FB group: ht…
    in Betheme Cart, Checkout pages and WooShop template editing Comment by Phil February 2023
  • Does it happen on all pages or particular ones? Are there any extra steps to encounter this problem? I copied content from your home page to a new page, the "BeSupport test page", and could not replicate that. Best regards
    in Content not updating Comment by Phil February 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ There you will find out how to remove it. If you are using a Header template made with Header Builder, you can remove it there. Best regards
    in How to delete/edit the "Buy Now" button from the menu Comment by Phil February 2023
  • Please, let me know if this will happen again, and if so, try to memorize the steps you proceeded with before it occurred. Best regards
    in Categories not showing Comment by Phil February 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in BeTheme Header Builder unavailable Comment by Phil February 2023
  • With the one page option, a smooth scroll should already be assigned to the menu items. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we …
    in Menu for desktop, tablet and mobile Comment by Phil February 2023
  • Hi, What you ask for requires file customization, which is not allowed in reference to Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Ite…
    in Dynamic Blog Comment by Phil February 2023
  • Please install and activate the following plugin: https://wordpress.org/plugins/disable-real-mime-check/. After you will be able to upload and use .ico files. Best regards
    in Favicon not displaying on ipad ios in safari tab Comment by Phil February 2023
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