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Phil

Phil

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Phil
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  • Hello, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/049/81NNCFWDTK6Z.png If it is set to a structure other than Plain, resave this…
    in Templates editing Comment by Phil February 2023
  • It is a problem related to Firefox. It does not handle flex display with an image; instead of scaling it, it just cuts it off. Below you can see compression side by size in Chrome and Firefox: https://forum.muffingroup.com/betheme/uploads/140/0J6YPG…
    in Product image doesnt show correctly Comment by Phil February 2023
  • 1) For the problem with the header, please, try the following CSS code: #Top_bar:not(.is-sticky){    top: 61px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) However, contacting the hosting provider, as Pa…
    in Improper alignment in header Comment by Phil February 2023
  • Sidebar can be styled in the Style -> Sidebar in the Menu burger options. Please, check the following screenshot: https://forum.muffingroup.com/betheme/uploads/076/IZ0MPMYGNKB4.png Best regards
    in Betheme Cart, Checkout pages and WooShop template editing Comment by Phil February 2023
  • Hello, Please, turn off all of the plugins except the ones required for that demo, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Unable to install demo theme Comment by Phil February 2023
  • The file should have an extension .ico. Some browsers handle other ones like .png, but still, others have problems with it. To generate .ico file, you can use the following website: Favicon Generator. Thanks
    in Favicon not displaying on ipad ios in safari tab Comment by Phil February 2023
  • Sorry, but you did not write anything in your last message, only quoted your messages. Disabling plugins helped? Is this problem still present? Best regards
    in Issue with prices of products Comment by Phil February 2023
  • If you need to customize this page, create a template for this category. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Thanks
    in Conflict between Template and Woocomerce Page Comment by Phil February 2023
  • Please, try the following CSS code: .single-product .next-prev-nav li a{    background-color: #f2137f; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in How to change NaV arrows Comment by Phil February 2023
  • Hi, You need to have the My Account page created and assigned in the WooCommerce settings. https://forum.muffingroup.com/betheme/uploads/161/FSDR565R2NCS.png Also, you need to allow customers to account creation. https://forum.muffingroup.com/bethem…
    in create account page Comment by Phil February 2023
  • It depends on your header, but in your case, I would check the logo with 120px hight. Best regards
    in Text Size In SVG Logo too small Comment by Phil February 2023
  • You can show/hide these data in Betheme -> Theme options -> Search -> Page. https://forum.muffingroup.com/betheme/uploads/592/QSA3SP7EXUDW.png Best regards
    in ITSERVICE Slider Comment by Phil February 2023
  • Hi, Yes, you can still update Betheme on your website. The support period refers to access to the forum. After it ends, you will not be able to create new discussions, but you can still see others topics, and as I mentioned at the beginning, you can…
    in Updates after support ends Comment by Phil February 2023
  • Can you rewrite your message in English, please? I do not understand. ? Best regards
    in link at portfolio with specific category Comment by Phil February 2023
  • The server configuration seems to be fine. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reas…
    in Prebuild Site Not Installing Comment by Phil February 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Hide price and show attribute/variant in catalogue mode Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in Facebook sharing problem Comment by Phil February 2023
  • Did you handle this in the meantime? I have checked your website, and do not see the problems you showed on your screenshots. https://forum.muffingroup.com/betheme/uploads/191/FSXDV71PRYBQ.png https://forum.muffingroup.com/betheme/uploads/784/9NFC6Q…
    in Page not imported fully Comment by Phil February 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Big problem with the last update Comment by Phil February 2023
  • Hi, Do you have the newest version of Betheme installed? If not, please, update it. If yes, please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/u…
    in edit any template with bebuilder will show 404 Comment by Phil February 2023
  • It is a standard way of troubleshooting. Many unsupported plugins have their own CSS and configurations, which may get in conflict with our theme, and with this process, we can find out what is the root cause. Best regards
    in Single product template Comment by Phil February 2023
  • We have corrected it on your website. Please do not enable the minified version of JS files in the Theme options for now. Also, you have enabled the caching plugin, and the caching option is enabled in the Theme options. It is not recommended to mix…
    in Uncaught Error: Syntax error, unrecognized expression on console Comment by Phil February 2023
  • Sorry, but this is not a link to your PHPINFO file. Please recheck this article to see how it should look: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Prebuild Site Not Installing Comment by Phil February 2023
  • Hello, Please, turn off all of the plugins except Elementor, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off, cause I need…
    in Variations don't work if you add elementor single product template Comment by Phil February 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Content not updating Comment by Phil February 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Single product template Comment by Phil February 2023
  • 1) Open the style tab, and set the margin on the sides in the Item tab. https://forum.muffingroup.com/betheme/uploads/060/U64EWL7MD0LF.png 2) Please, go to WooCommerce -> Settings -> Products, and uncheck the Enable AJAX add to cart buttons on…
    in Betheme Cart, Checkout pages and WooShop template editing Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Page not imported fully Comment by Phil February 2023
  • We cannot recommend any plugins other than the ones we support. You can find the list on this page in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 and here: https://muffingroup.com/betheme/#plugin…
    in Wishlist - Email Comment by Phil February 2023
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ There you will find instructions on how to achieve that. Feel free to ask if something is unclear or you have any add…
    in Flex Box Positioning Comment by Phil February 2023
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