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Phil

Phil

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Phil
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  • You are right. For a brief moment, the system status showed that you had 1000 max input vars and 60 max input time, but now it is correct. We have made some modifications in the files, and now BeBuiler loads. Please, check that. Best regards
  • Can you attach a screenshot showing that please? I checked your website with iPad, and all buttons seem to have the same size. Best regards
    in Buttons Comment by Phil February 2023
  • Hi, We had to update a tool responsible for single-page import on that pre-built website. Now it will work properly. Please, check it out. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Do you have any caching tools enabled on your server? If you are unsure about that, please, contact your server administrator, and ask about that. If it is enabled, please, disable it, and check if the problem persists. Best regards
  • You can use loop builder to achieve that. https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ Or you can use Slider Revolution. https://www.sliderrevolution.com/manual/ Best regards
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • For the footer template, I suggest using the Icon Box element. Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • 1) Sorry, I misunderstood your conversation with Pablo. Use the following CSS code instead of the previous one: .image_links .link[data-tooltip="View product"]{  display: none !important; } 3, 5, 8) Please send us WordPress dashboard acces…
  • 1) Please go to Betheme -> Theme options -> Shop -> Products list, and hide the Quick view option. https://forum.muffingroup.com/betheme/uploads/720/3Z3WZFFSHCJC.png 2) The title on other pages are placed via BeBuilder. The title in Wishlis…
  • Sorry, but the FTP credentials are incomplete, and the host address is missing. Please, send this message again with complete data, and ensure that the credentials are correct. Thanks
  • We have fixed that on your website. Please, check it out. Also, this fix will be included in the upcoming update. Best regards
    in shop page Comment by Phil February 2023
  • Your server does not meet theme requirements. Please get in touch with your server administrator, and ask to increase the max input vars value to at least 5000 and the max input time to at least 180. Best regards
  • We need to take a closer look at this. For now, please, use the following CSS code: .single-product .the_content_wrapper{    display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, The mobile section should have its own unique ID. There cannot be two sections with the same ID. You need to create a copy of the buttons for mobile display as well and set links for them to direct to the mobile version of that section. Best re…
  • Hi, Please attach a screenshot showing what you refer to. I do not want to misunderstand you. Best regards
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
  • It is a problem related to your server configuration. Fonts are downloaded, but the files are empty. https://forum.muffingroup.com/betheme/uploads/660/IG446PJ88CSO.png Please, contact your server administrator, and report this issue. Best regards
  • Please get in touch with your server administrator and report this issue. As I mentioned in my previous message, it is a server configuration problem, and the server administrator should be able to help. If the server administrator will not be able …
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Best regards
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • Please create one version of your header with a solid background for all pages and assign it to the Entire site. After that, create the second version for the home page, set the header to be transparent, and assign it in the home page options. https…
  • The border-radius option works. With developer tools, I have added a background color to the wrap so that you can see it clearly. https://forum.muffingroup.com/betheme/uploads/172/ID2NC9DCEP3M.png The violet pattern should not be a part of the image…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Do you have this shortcode placed on the cart page? If not, please, add it. https://forum.muffingroup.com/betheme/uploads/871/936ENWB6XJU8.png Best regards
  • Hi, By default, WooCommerce can display three tabs: Description, Additional Information, and Reviews. A Description will display anything you put in the product description field or in the BeBuilder in Product Options. https://forum.muffingroup.com/…
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
  • Hi, There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly. Your htaccess can redirect your website to http, so you should edit it and cha…
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