Phil
Phil
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- Phil
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Comments
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Hi, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following CSS code: #Top_bar:not(.is-sticky){ top: 61px!important; } Thanks
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Activate the plugins one by one to see which causes this issue. After that contact the plugin author, and report this problem. Thanks
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Your server is out of memory. Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 28020976 bytes) Please, contact your hosting provider, and ask to resolve this problem. Thanks
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I have created a new page for testing, copied content from home, added a couple of sections, and this problem do not appears there. Can you recheck that, please? Thanks
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You used a prohibited name for the category slug. "Category" is already assigned for blog posts, and it generated this problem. https://forum.muffingroup.com/betheme/uploads/468/6QAM74FXV7C7.png I changed the portfolio category slug to &qu…
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Now it works, but the user you sent credentials to does not have admin rights. Please, change this user privileges. Thanks
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Sorry, but where can I find this 'Legibility Program' page? Best regards
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1) You can switch between header versions, and style them however you want. https://forum.muffingroup.com/betheme/uploads/842/BI7KDH1MHXE3.png I suggest checking the video tutorial I sent previously, and the following one: https://support.muffingrou…
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The contact form is on the right side at http://themeforest.net/user/muffingroup#contact. Best regards
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Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Thanks
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Hi, You can change the sticky logo on mobile in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/607/9RVS0V6I1K4B.png Betheme
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Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ There you will find out how to handle this. Best regards
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Hi, 1) Please, check the following link on how to handle this: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ 2) Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the ri…
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The menu from the demo was not imported correctly or did not assign. Please, go to Appearance -> Menus, and search through menus if you see a menu from the demo. If it is there, assign it in the Header template. If there is no menu, please, creat…
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Please, attach a link to your website, and I will prepare the appropriate CSS. Thanks
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Hi, There is no setting to change that. However, there is a "Hide/Show under" option in the responsive settings. https://forum.muffingroup.com/betheme/uploads/622/P7R5P3E4Z7QF.png With it, you can customize all elements when they should ap…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, Please, check the following link: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ There you will find out how to handle this problem. Thanks
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Hi, Please, go to Betheme -> Theme options -> Shop -> General, and uncheck the Cart checkbox. https://forum.muffingroup.com/betheme/uploads/512/3RQ02VTTZFV0.png Best regards
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Hi, We did not test this plugin, and I do not know its options. Also, I cannot guarantee it will not generate any conflict with our theme or with the plugins we support, so I suggest using the option from the theme option, but the decision is up to …
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Hi, This is an old demo, and it was prepared only with BeBuilder. https://forum.muffingroup.com/betheme/uploads/522/MJX7ZGC03VC0.png As you can see, there is only Be icon next to this demo thumbnail. Demos with both the BeBuilder version and Elemnto…
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Hi, What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. It…
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1) Sorry, but your message confuse me. So does it display on mobile or not? It should not display on mobile display, and if you have some submenus that should display on mobile, you should create a new menu in Appearance -> Menus for mobile displ…
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Hi, Do you have the main shop page assigned in the WooCommerce settings? Please, ensure that you follow the steps from the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Thanks
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Hi, I can see that you have outdated WP installed. Please, update it to the newest version. Moreover, ensure that you have the theme and plugins up to date. If you will receive this error after that, please, turn off all of the plugins (except WooCo…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please, turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access p…
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1) One file that generate automatically was incomplete, and it was causing this issue. 2) I can see that you use Wordfance. Please open the following topic: https://forum.muffingroup.com/betheme/discussion/67006/updates-not-saving-error#latest, and …
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This is only a temporary workaround. We will fix this problem soon. ? Best regards