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Phil

Phil

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Phil
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  • Hi, Please, do not share your login credentials on the forum, as others can see them. Check the following link: https://support.muffingroup.com/documentation/installation-updates/ There you will find step-by-step instructions for Betheme installatio…
    in Unable To Install For Wordpress 6.1 Comment by Phil January 2023
  • Hi, You need to edit a Sticky version of your header. https://forum.muffingroup.com/betheme/uploads/485/3WPOSNOVAI4Q.png Best regards
    in Top Bar in Sticky Header different Comment by Phil January 2023
  • Hi @lewisr90, We support bbPress. You can find the list of supported plugins on this page in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 https://muffingroup.com/betheme/#plugins Thanks
    in MEMBERSHIP PLUGIN Comment by Phil January 2023
  • Hi, Did you try using bbPress? We support this plugin, and it should work correctly. If problems persist with it, please let us know and attach screenshots showing them. Best regards
    in Can we get members and memberpress plugin to work? Comment by Phil January 2023
  • Hi, If you would like to see such a feature in future updates, please, put your suggestion as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in How can I change the adaptive width please? Comment by Phil January 2023
  • Hi, There is no option to do that currently. If you would like to see such a feature in future updates, please, put your suggestion as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future…
    in how to edit title/category with BeBuider Comment by Phil January 2023
  • Hi, Currently, it is not possible to achieve that. However, in the upcoming update, we introduce dynamic data with which you can create such a layout. Best regards
    in Spacing and Order in Article Pages Comment by Phil January 2023
  • Hi, So did you handle it, or do you still need help with that? If you need help, please, attach screenshots showing your problem, and you can describe in more detail what is happening. Best regards
    in Masonry tiles syled elements don't work on mobile Comment by Phil January 2023
  • Hi, Currently, it is not possible to achieve that. However, in the upcoming update, we introduce dynamic data and query loops with which you can create such a layout. Best regards
    in Is it possible to add category box on featured image in components? Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins except basic WooCommerce without additional extensions, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Account menu not translated Comment by Phil January 2023
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/225/V9CG7O3VB27K.png If it is set to a structure other than Plain, resave this se…
    in I can't edit my header (error 404) Comment by Phil January 2023
  • 1) Editing Portfolio with Elementor can be set up in Elementor -> Settings -> General. https://forum.muffingroup.com/betheme/uploads/339/W9TULIEWPJCD.png 2) In the Portfolio settings, set the template option to Builder. https://forum.muffingro…
    in Betheme builder item - portfolio grid: how to add the posts? Comment by Phil January 2023
  • It will be fixed in the upcoming update, so to prevent this in the future just update your Betheme when it will be available. Best regards
    in Footer Template Builder Comment by Phil January 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Page Not Saving Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Another way to edit widgets and sidebar is to use Customizer (Appearance -> C…
    in Widgets Page Blank Comment by Phil January 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in my settings arent displayed correctly Comment by Phil January 2023
  • Hi, The error message refers to WordPress files. Please reinstall WP on your website, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/148/RQD2TDWC3K5D.png Thanks
    in Theme Update Comment by Phil January 2023
  • Hi, This change requires writing a custom CSS code. You can place your custom CSS in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help, please, let me know and attach a link to your website. Best regards
    in Mansory portfolio Comment by Phil January 2023
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ Thanks
    in how do I decide what goes into the sidebar? Comment by Phil January 2023
  • Hi, Both your links show that these pages are under maintenance. https://forum.muffingroup.com/betheme/uploads/918/L6FBFAN1NBDW.png Did you set the offset for a header on the home page to "No" in the Header Options? https://forum.muffingro…
    in TEMPLATE HEADER BACKGROUND TRANSPARENT Comment by Phil January 2023
  • Hello, You can use the Export/Import feature from the builder. https://forum.muffingroup.com/betheme/uploads/340/HUR3V4VL7H6E.png Copy the content from the Export field from the template you created, and paste it to the Import field in a new templat…
    in Copy Betheme Template(s) Comment by Phil January 2023
  • I have checked your website, and everything is working fine. Please, check the following screenshots: https://forum.muffingroup.com/betheme/uploads/467/0K1FBBIJ4D7B.png https://forum.muffingroup.com/betheme/uploads/403/284KNQ49IY6P.png https://forum…
    in Be Biker theme don't work properly Comment by Phil January 2023
  • Thank you for the link. I reproduced it in my environment and checked it with another theme. In standard WP themes like Twenty Twenty-One or Twenty Twenty-Two, zoom option is disabled for mobiles by default, and we will add this to Betheme too. For …
    in Single product zoom effect has a bug? Comment by Phil January 2023
  • Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Auto width for Sticky Logo. https://forum.muffingroup.com/betheme/uploads/062/1OB757Y7CG2E.png If this will not work please, turn off all of the plugins, refresh…
    in Logo is disappearing on scroll instead of staying on the menu Comment by Phil January 2023
  • You can add this text with a Column Text element. https://forum.muffingroup.com/betheme/uploads/470/CIDVX4JDOZBA.png Best regards
    in Move Privacy policy from footer to the but below? Comment by Phil January 2023
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
    in how to setup footer for Multilanguage site Comment by Phil January 2023
  • Hi, If you are using the Column Text element, you can set the color in the Style tabs. https://forum.muffingroup.com/betheme/uploads/685/QFIXZ6G42NII.png However, tags like headings will load their color from theme options, and to overwrite them, yo…
    in White writing on a blue background Comment by Phil January 2023
  • Great to see that you (probably) found the root cause If you have any questions, please, let me know. Best regards
    in Different fonts Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Bebuilder Templates not creatable or not possible to saving changes Comment by Phil January 2023
  • Please, clear your browser cache on the phone. As you can see in my previous screenshot, it does not appear on my phone (iPhone 12 with chrome). Best regards
    in About Icon list Comment by Phil January 2023
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