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Phil

Phil

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Phil
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  • Your custom CSS code breaks the layout. I removed a line responsible for a custom CSS from the website source, and the layout is correct. https://forum.muffingroup.com/betheme/uploads/780/DLUBPU2SYICI.png Please, go to Betheme -> Theme options -&…
    in Cart and checkout page out of screen Comment by Phil January 2023
  • Hello, Please, open BeCustom, and in Built-in features, set the Advanced and Hooks tabs to be visible. https://forum.muffingroup.com/betheme/uploads/422/8KGDDEBNX1BA.png Thanks
    in Missing theme options Comment by Phil January 2023
  • That is right. If you are not familiar with it, I suggest you contact your web developer. Best regards
    in Create a post type template with ACF plugin Comment by Phil January 2023
  • Hi, What page from which demo did you try to import? Best regards
    in Can't import single page via link Comment by Phil January 2023
  • Hi, I suggest using Footer Builder for that. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/footer-builder/ Thanks
    in Move Privacy policy from footer to the but below? Comment by Phil January 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Elements dissapear Comment by Phil January 2023
  • Hi, The logo in the sticky header displays correctly for me. https://forum.muffingroup.com/betheme/uploads/677/9LJRYZWDB0AG.png Are there any steps to reproduce this problem? Does it happen on a particular browser? Best regards
    in Logo is disappearing on scroll instead of staying on the menu Comment by Phil January 2023
  • Hi @deeanal, Can you tell me what page from which demo you want to import, please? Thanks
    in problem with single page importer Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Different fonts Comment by Phil January 2023
  • Hi, 1) "Proceed to checkout" and "view cart" text is automatically translated by WooCommerce, and based on the Site language you set in Settings -> General. https://forum.muffingroup.com/betheme/uploads/015/U2PF0PXDJ5EK.png 2)…
    in can't translate "Procced to checkout" button and text from dropdown menu Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Single product zoom effect has a bug? Comment by Phil January 2023
  • You need to edit the header template. Please, check the following video: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Colors not changing Comment by Phil January 2023
  • In the Slider Revolution settings, you disabled option Include libraries globally. https://forum.muffingroup.com/betheme/uploads/483/VUG6MTI4LOQV.png I turned it on, and the slider works correctly now. Best regards
    in Slider not showing on home page Comment by Phil January 2023
  • Please, turn off all of the plugins, refresh your cache, and check if these errors still appears Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in js errors Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Language has switched to english Comment by Phil January 2023
  • Can you explain in more detail what is happening with the search? It would be best to attach a screenshot showing this problem and a link to your website. Best regards
    in Convert Bebuilder pages to Elementor Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Add content to slider Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Cart and checkout page out of screen Comment by Phil January 2023
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 I meant that you should edit the files and ma…
    in Create a post type template with ACF plugin Comment by Phil January 2023
  • Hi, What you ask for requires file customization which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Ite…
    in Masonry hover details styling Comment by Phil January 2023
  • Hello, There is no setting in WooCommerce to change that. You would have to modify files to achieve that, or use an additional plugin. Best regards
    in Checkout Page Order Comment by Phil January 2023
  • Hi, We did not test this plugin with our theme, and as I know, it is impossible to use BeBuilder within it. Instead, you can manually create a new CPT based on our Portfolio. Best regards
    in Create a post type template with ACF plugin Comment by Phil January 2023
  • Most of the SEO plugins (except RankMath) have difficulties reading BeBuilder content. However, you can use the Builder -> SEO option. Please, check the following link: https://support.muffingroup.com/faq/builder-seo/ Notice that BeBuilder Blocks…
    in Convert Bebuilder pages to Elementor Comment by Phil January 2023
  • Hello, I suggest using Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you can set up any icons you want. Best regards
    in change icon action bar (phone, email, etc) Comment by Phil January 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/227654#Comment_227654 Hi, Did you do what OP suggested? If yes, can you tell me if it helped? If it did not help, please, let us know, attach screenshots showing your issue, and a link to your…
    in Website didn't cloned correctly Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Slider not showing on home page Comment by Phil January 2023
  • Hi, 1) There is no setting for that. You would have modify the files, but we do not provide help with such customizations. 2) Open the product list template and there you will be able to change the price color. https://forum.muffingroup.com/betheme/…
    in How to edit this? Comment by Phil January 2023
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/539/B52YQG7…
    in There is a buy now button showing in the top right corner of my site (imported from the theme) Comment by Phil January 2023
  • Hello, I suggest using Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you can set up any icons you want. Best regards
    in How to change phone and email icons in header's action bar? Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in When I activate the theme, I see just a white page. Comment by Phil January 2023
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