Phil
Phil
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- Phil
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Comments
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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We have corrected it on your website. Please, check that. Best regards
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I still did not get any message from you. Did you get any response from us? Best regards
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Plugin Video Conferencing with Zoom causes this issue. After I deactivated it, the display was correct. https://forum.muffingroup.com/betheme/uploads/873/LV72GDQGKEJ9.png Best regards
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Hi, Your website has coming soon enabled. Please, disable it for a while. Thanks
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Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muf…
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Hi, If you want to hide Footer completely, you can do it through Betheme -> Theme options -> Footer. https://forum.muffingroup.com/betheme/uploads/255/R251J0XG7KR6.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Did you try decreasing the Product Images element size? This item displays an image in full size, so if you want to show a smaller one, you should upload images with smaller width and height. Best regards
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We have corrected that on your website. Please, check that. Thanks
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Hi, I have changed the option in Betheme -> Theme options -> Performance to load builder styles inline in header. https://forum.muffingroup.com/betheme/uploads/937/DOZJ8YUCXS1K.png Please, check if it is better now. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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In that case, I am waiting for your response. Best regards
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Did you notice when it happened or was it like this from the beginning? There is to be some conflict between Slider Revolution, Elementor, and Betheme, but I could not replicate it in my environment to locate what could be the root cause. Best rega…
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Please, check the following article and try to follow the tips from there: https://rankmath.com/kb/google-index/ If they do not help, I suggest contacting RankMath support. Best regards
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, check the following link about this problem: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ Thanks
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Hi, Are you using SEO features built-in Betheme or some external plugin? When did you publish portfolio pages? Best regards
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You have Cooming Soon enabled on your website, so I could not check that. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check wha…
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Hello, Duplicator is not our plugin. You should contact the plugin author. Best regards
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Hi, So everything is fine now? Is there anything else I can help you with? Best regards
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Hello, Please, check the following link showing how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
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Hello, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/545/0WTSBQHKDV3Z.png If it is set to a structure other than Plain, resave this…
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Hello, Header Builder is no longer a plugin but a part of Betheme. You can learn more about it by checking the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hello, It can be edited in Betheme -> Theme options -> Translate -> Search. https://forum.muffingroup.com/betheme/uploads/131/NOBF6YJEDJ55.png Thanks
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Hello, Can you tell me where it displays this message, please? If you are able to write on the forum it means that your support is not expired. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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It means you can recreate any slider from our demos from scratch without needing access to premium features. Premium features are added, which allow you to add some extra effects or give you access to some templates from the Slider Revolution, but t…
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Hello, Please, check the following link on how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards