Phil
Phil
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- Phil
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hello, Header Builder is no longer a plugin but a part of Betheme. You can learn more about it, by checking the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Please, contact your hosting provider, and ask to change the server values (the ones from your screenshot) to meet the requirements. After that, the problems should be gone. Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, Sorry that you encountered problems, but you did not mention them here. If you describe your issue in more detail, and attach screenshots and a link to your website, I would gladly assist you. Best regards
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Hi, I have checked your website, and I do not see any comment icon. Did you handle it? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have corrected that as well. Can you check that, please? Thanks
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Hi, 1) Please check the following link on how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ 2) Please, go to WooCommerce -> Settings -> Products, and set up the shop page. If it is …
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Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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Hello, 1) For the pages built with BeBuilder, you can copy content with the single page import feature. You can learn more about it in the following video: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ But pages like blo…
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Great to hear to see that. Please, let me know if I can help with anything else. Thanks
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Hi, 1) You can change the text of this button in Betheme -> Theme options -> Header & Subheader -> Extras in the Action button section. https://forum.muffingroup.com/betheme/uploads/183/DCD2O2Q38EVW.png 2) Put the CSS code from below in…
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We need to look deeper into this, and we need your FTP access. Please send it like previously through the contact form, but remember to attach a link to this forum discussion. Thanks
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The WP user you sent credentials to does not have admin rights. Please change this user's privileges to admin. Best regards
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Hey, I will need your WordPress dashboard access. Please, send it privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Please remember to attach a link to this forum discussion. Sending inco…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
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Sorry, but you wrote beyond my working time and I was not able to answer you. Please replace the previous codes with the following ones: @media only screen and (max-width: 1180px){ .mfn-header-tmpl-menu-sidebar .mfn-header-menu{ flex-wrap: wrap!im…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance befo…
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Sorry, we will take a second look at it. Best regards
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Hi, You can use the Single page import feature, import the BeLaunch page content, and set it up as under construction page in Betheme -> Theme options -> Pages - > Under construction. https://support.muffingroup.com/video-tutorials/how-to-i…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Are you working on localhost or online? Thanks
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There is no setting to change this icon URL because is hardcoded in the theme files. Best regards
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So everything is fine now? Is there anything else I can help you with? Best regards
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In the next update, this problem will be solved because we located the root cause of this behavior and corrected it. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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You do not have the newest version of Betheme installed. Please, update it, and the problem should be gone. Best regards
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Sorry, but you did not attach a link to the website anywhere. Also, FTP access is missing. Please, send them. Best regards
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Glad I can help. Please, also use the following CSS code: .mfn-header-menu .menu-item:not(.socialCustom){ width: 100%!important; } Thanks