Phil
Phil
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- Phil
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Comments
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Sorry, but the credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/273/1QQNZ1HYROQC.png Please, send them again, but ensure that they are correct. Also, FTP access you sent directs to an empty folder. Please, cor…
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The account you have sent me credentials to does not have admin rights. Please, change this user's privileges to admin. Thanks
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We will have to take a closer look at it, and I need FTP access from you. Please, send it like previously through the contact form. Thanks
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Did you solve your problem? I have opened your website, and everything seems to work correctly. https://forum.muffingroup.com/betheme/uploads/445/45LSU9VJ8NS1.png Best regards
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If it is slow with another theme, it means that it is problem-related to your server. In that case, please, contact your hosting provider. Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Sorry, but now I quite do not understand. Can you explain again and in more detail what the problem is, please? Thanks
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Hello, Can you explain your problem in more detail, please? It would be best if you attach screenshots showing what you refer to. Thanks
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When I inserted the login credentials, it showed that they were incorrect, and I had 2 attempts left. I tried again to check if I did not make any mistake, but it did not work, and there was 1 attempt left. I did not want to my IP to be blocked so, …
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Please use the following CSS code: #searchform input{ background: #dd0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hello, Are you using a regular Header or used Header Builder? Please, attach a link to your website. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, open the preferences (while editing the page), and see if you do not have …
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We have fixed it on your website. This fix will also be included in future updates. Best regards
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Hello, Can you attach a screenshot showing your problem, please? I do not want to misunderstand you. Best regards
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …
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1) Unfortunately, the header built with Header Builder has no option to show social icons in the side menu. 2) Did you set up styles in the Sidebar tab of the Menu Burger element? https://forum.muffingroup.com/betheme/uploads/541/LB2K6C6FCBGU.png Be…
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I can see that your page has changed. However, I have checked other posts, and they do not have Featured Images. https://forum.muffingroup.com/betheme/uploads/078/1YJMYVWK4UI7.png After I set it up, the image appears. https://forum.muffingroup.com/b…
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Hello, Can you attach a screenshot from that page, please? Does the content display correctly on a live page? Best regards
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Hello, Wraps have equal heights: https://forum.muffingroup.com/betheme/uploads/824/09KLG4UOME3Y.png But you assign background color and border in the column. https://forum.muffingroup.com/betheme/uploads/698/CHPATMOKYTDI.png Please, set them up in t…
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Yes, I switched between slides, and it did not break. https://forum.muffingroup.com/betheme/uploads/036/02RK2H7YIQUV.png Both in Firefox and Chrome. Are you sure that there are no more steps to replicate it? Best regards
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Is it slow only in the page editor in the whole WP panel? If the whole WP is slow, please temporarily activate another theme, like Twenty Twenty, and check how it works then. When you do it, please, tell me about the results. Thanks
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Sorry, but the login credentials you have sent are not working. Please, send them again, but ensure that they are correct. Also, remember to attach a link to this forum discussion. Thanks
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Hello, FYI: Muffin Builder is the same as BeBuilder, and we only changed its name. The backend one is BeBuilder Blocks, and the front end is just BeBuilder. You need to enable BeBuilder Blocks in the Advanced settings. https://forum.muffingroup.com/…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We could not replicate your issue in our environment (Issue #1). Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check …
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Hi, In Betheme -> Theme options -> Colors -> Footer, you can choose the icon color, and remove the background color there. https://forum.muffingroup.com/betheme/uploads/241/H4I8EDXNXMDH.png Best regards
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Plugins bundled in the package are not premium ones, and the plugin author limited access to some features for that version. However, if you check our pre-built websites, all that use Slider Revolution were built with the same version included in th…
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Hello, Please, use the Footer Builder: https://support.muffingroup.com/video-tutorials/footer-builder/ With it, you will be able to customize it however you want. Best regards
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Hello, Please, check the following link. There you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your websit…